5295783
Descrição
Quiz por Janis Fung, atualizado more than 1 year ago
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Criado por Janis Fung
mais de 8 anos atrás
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Questão 1
Questão
Click on the 3 important groups of people in the workplace?
Responda
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Parents
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customers
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co-workers
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sister
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Supervisor/boss
Questão 2
Questão
Why are customers important for a business?
Responda
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Without customers, a business cannot do well.
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Customers provide the money for your salary. Without them a business cannot do well.
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All of the above.
Questão 3
Questão
If you are a cleaner at a toilet, who is your customers?
Responda
-
supervisor
-
Anyone who walks in to the toilet.
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co-workers
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CFA friends
Questão 4
Questão
If you work at Giant supermarket, who are your customers?
Responda
-
supervisor/manager
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People who shop in Giant.
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instructor
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co-workers
Questão 5
Questão
If you work in a restaurant or fast food Cafe, who are your customers?
Responda
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Brother
-
Sister
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People who order food or eat in the restaurant or Fast Food Café.
-
co-workers
Questão 6
Responda
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YES
-
NO
Questão 7
Questão
If a customer is angry with you and scolds you. What should you do?
Responda
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Scold the customer.
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Apologise to the customer and approach your supervisor for help (if needed).
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Argue with the customer.
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Ignore and walk away.
Questão 8
Questão
What is a good attitude to have when working?
Responda
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An unhappy face.
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Find a place to rest when no one is looking.
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Play games at work when no one is looking.
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Always keep a smile when you see others and work hard.
Questão 9
Questão
In the work environment, Who is in charge and give you work instructions like instructor in CFA?
Responda
-
Supervisor
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Manager
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Boss
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All of the above
Questão 10
Questão
Good teamwork also means to cooperate with your supervisor, finishing all the _____________________ given to you for the company to run well.
Responda
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talking with friends
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work tasks
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food
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drinks
Questão 11
Questão
Why do you need to follow work instructions from the supervisor?
Responda
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You keep your job.
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You may get a promotion.
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You get pay increment if your supervisor is happy with your work performance.
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All of the above
Questão 12
Questão
Who are your co-workers in the workplace?
Responda
-
customers
-
People you work with in the workplace.
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Supervisor
-
Boss
Questão 13
Questão
Why do you need to get along with your co-workers in the workplace?
Responda
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Happy working environment
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Work get done faster when everyone gets along with each other.
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Employees must work together as a team in order for the company to be successful.
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All of the above.
Questão 14
Responda
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Fighting with each other
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Resting during work
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People working together to do more.
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Quarrelling with each other.
Questão 15
Questão
Together Everyone Achieves _______________________________?
Responda
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less
-
more
Questão 16
Questão
If there is good teamwork, work gets done _______________________.
Responda
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slower
-
faster
Questão 17
Questão
If there is good teamwork in a company, the company will run well and earn a lot of _____________________. You will be paid your salary and bonus when the business is good.
Responda
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food
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candy
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money
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drinks
Questão 18
Questão
Does the picture shows good teamwork?
Responda
-
YES
-
NO
Questão 19
Questão
Does this cleaner shows good teamwork?
Responda
-
YES
-
NO
Questão 20
Questão
Can you shout, say bad words or scold others in a workplace?
Responda
-
YES
-
NO
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