Questão 1
Questão
An MSR’s cash drawer limit on the teller line during business hours is:
Questão 2
Questão
How many official company names has FAIRWINDS had since we were established?
Questão 3
Questão
Under which menu on the Intranet would you find My Wellness?
Responda
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Learn & Grow
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Resources & Hubs
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Me
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Member Advocacy
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Connect & Share
Questão 4
Questão
Before performing a non-member transaction, crewmembers are required to perform a search for the person using this tool:
Responda
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FinCEN
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ChexSystems
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DocuSign
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OFAC
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none of the above
Questão 5
Questão
True or False: FAIRWINDS procedure requires branch crewmembers to count cash a minimum of 4 times during each transaction.
Questão 6
Questão
This opt-in service allows FAIRWINDS to cover a member’s debit card or ATM transactions even if their checking account becomes overdrawn.
Responda
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Premium Overdraft Protection
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Ultimate Overdraft Protection
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Preferred Overdraft Protection
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Premium Overdraft Plus
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none of the above
Questão 7
Questão
What does the financial acronym ACH stand for?
Questão 8
Questão
In the most recent Service Charge Schedule update, the foreign ATM transaction service charge was changed from $2.00 per transaction to:
Questão 9
Questão
In what state did FAIRWINDS originate?
Responda
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Florida
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New Jersey
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Pennsylvania
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New York
Questão 10
Questão
FAIRWINDS offers pet insurance through which provider?
Questão 11
Questão
Which of the following is NOT one of our Core Values?
Responda
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Good Stewardship
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Financial Freedom
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Caring Environment
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Community Involvement
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Cooperative Principles
Questão 12
Questão
What is the minimum opening deposit for a 10-month Certificate of Deposit (CD)?
Questão 13
Questão
When would an MSR always place a foreign check on hold?
Responda
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New memberships: established for 30 days or less
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New memberships: established for 90 days or less
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MoneyGram checks
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Checks greater than $3,000
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To me/from me checks
Questão 14
Questão
When FAIRWINDS opened, how much did we have in assets?
Questão 15
Questão
After how many days of employment do crewmembers qualify for tuition reimbursement?
Questão 16
Questão
This type of check fraud involves taking advantage of “float” funds and writing a check with the knowledge that there are no funds to support it.
Questão 17
Questão
When is the new downtown tower scheduled to open?
Responda
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Summer 2017
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Fall 2017
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Spring 2018
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Fall 2016
Questão 18
Questão
What type of check endorsement does FAIRWINDS NOT accept under any circumstances?
Questão 19
Questão
Which of the following is NOT one of our four long-term strategic goals?
Responda
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Grow Market Share
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Community Commitment
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Expand Profitability
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Drive Efficiency
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Engage Crew
Questão 20
Questão
True or False: “BLOOPS-V” stands for: Brevard, Lake, Orange, Osceola, Polk, Seminole, Volusia
Questão 21
Questão
Which of the following is NOT a method for waiving the Regular Savings account’s monthly service charge?
Responda
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Maintain an average monthly account balance (per Regular Savings account) of at least $300.00
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Maintain an average monthly account balance (per Regular Savings account) of at least $50.00
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Transfer or deposit a total of $25.00 to the account each month
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Maintain an average monthly combined deposit balance of at least $10,000.00
Questão 22
Questão
Select all that apply: choose the crewmembers that were inducted into the 2015 Executive Club.
Responda
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Alicia Labombard
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Tracie Thompson
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Denise Mangiapane
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Chad Campbell
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Jocelyn Arciola
Questão 23
Questão
True or False: Business Outgoing International wires (completed at a branch) are $45 each.
Questão 24
Questão
Members who use their FAIRWINDS debit or credit card to purchase tickets can receive 15% off daily admission to which of the following attractions?
Responda
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Universal Orlando Resort
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Central Florida Zoo
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UCF Football games
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SeaWorld Orlando
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Brevard Zoo
Questão 25
Questão
Which of the following branches has a drive thru?
Responda
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Deland
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Kissimmee
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Four Corners
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College Park
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Maitland
Questão 26
Questão
What is the average tenure of FAIRWINDS crewmembers?
Questão 27
Questão
In what year did FAIRWINDS disburse its 1 millionth loan?
Questão 28
Questão
“Honesty and Integrity” belongs to which of the following lists?
Questão 29
Questão
Crewmembers may use accumulated sick leave over ___ hours (up to $600 per year) for reimbursement of approved wellness expenses such as weight management programs, gym memberships, and exercise equipment.
Questão 30
Questão
True or False: FAIRWINDS observes Christmas Eve by closing all departments and branches for the day.
Questão 31
Questão
What does the acronym BCP stand for?
Questão 32
Questão
How does a crewmember obtain official FAIRWINDS employment or income verification if a third party requests it?
Responda
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Contact The Work Number ®
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Contact the EVP of Human Resources
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Provide a notarized request letter to Human Resources
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Contact their last supervisor at FAIRWINDS
Questão 33
Questão
True or False: Any phone communication with a supervisor (including phone calls or text messages) is considered an acceptable means of communicating an absence or tardy.
Questão 34
Questão
New crewmembers are automatically enrolled to contribute __ of gross wages to their 401(k) retirement plan (unless a different amount is chosen by the crewmember).
Questão 35
Questão
How many paid federal holidays does FAIRWINDS observe by closing for the day?
Questão 36
Questão
If a member qualifies to use the Skip-a-Pay service and decides to skip their loan payment for one month (outside of holiday months), how much is the service charge?
Questão 37
Questão
On what day is In the Know sent out?
Responda
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
Questão 38
Questão
What does LLC stand for?
Responda
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Limited Liability Corporation
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Limited Liability Company
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Limited Liability Cooperative
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Limited Liability Checking
Questão 39
Questão
Crewmembers may qualify to receive a 0% interest rate on what type of loan?
Responda
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auto loan
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computer loan
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personal loan
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boat loan
Questão 40
Questão
How many crewmembers were inducted into the 2015 Executive Club and 2015 President’s Club (combined)?
Questão 41
Questão
The Bill Pay service is available to consumer members through FAIRWINDS Online for a service charge of $5.99/month.
Questão 42
Questão
What is the FAIRWINDS’ slogan that is used in marketing materials and public websites?
Responda
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Whatever You Need
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Wherever You Are
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Wherever You Go
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Whenever You Save
Questão 43
Questão
What is the free service powered by CU Realty Services that helps members search for a home, sell a home, and find a realtor?
Responda
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HomeAdvantage
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Realty Trust
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Home Buyer’s Advantage
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HomeFinder
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CU Realty Advantage