6401493
Descrição
Quiz por Rubén Ruiz Cansino, atualizado more than 1 year ago
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Criado por Rubén Ruiz Cansino
quase 8 anos atrás
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Questão 1
Questão
Where can the multilingual solution search feature be enable?
Responda
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Public Knowledge Base
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Salesforce Content
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Solution tab search
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Self-service portal
Questão 2
Questão
What is an option when customizing a report?
Responda
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Add a gauge component
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Summarize fields
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Add a grouping
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Schedule a refresht time
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Add a filter
Questão 3
Questão
What is the purpose of Customer Communities?
Responda
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To privide Web self-service by exposing Knowledge articles
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To allow partners to access contact records for case collaboration
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To share suppport reports and dashboards with high-profile accounts
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To allow customers to log and chech the status of cases online
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