02_L_MoneyBox_Charged for Paying by Cash

Descrição

MoneyBox_Charged for Paying by Cash
Natalia López Zamarvide
Quiz por Natalia López Zamarvide, atualizado more than 1 year ago
Natalia López Zamarvide
Criado por Natalia López Zamarvide quase 8 anos atrás
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Resumo de Recurso

Questão 1

Questão
What’s the caller’s complaint?
Responda
  • He was charged extra money in a supermarket for paying cash.
  • He had to pay 7.5% when paying by debit card.
  • He had to pay a booking fee.

Questão 2

Questão
The Colston Hall in Bristol say…
Responda
  • other businesses like theirs charge more for the same service
  • they’re going to start charging 15% for an admin fee
  • their fees are similar to others in the region

Questão 3

Questão
Peter Stoneley felt OK regarding the Cardiff show because…
Responda
  • as s Trading Standards officer he didn’t have to pay.
  • because somebody else paid for the tickets.
  • because he understood that they’re in their right to charge him extra money.

Questão 4

Questão
What does the law say about admin fees?
Responda
  • Businesses can charge as much as they want for one payment.
  • The amount of money to be charged for one means of payment is the same as the bank must get paid.
  • There are no regulations.

Questão 5

Questão
The businesses mentioned …
Responda
  • are breaking the law because they charge more than they should.
  • abide by the law because their fees include elements other than payment.
  • are not crystal clear about their means of payment.

Questão 6

Questão
In Peter Stoneley’s view, what can consumers do to avoid being charged for paying cash?
Responda
  • decide against watching the shows
  • write a card to the Trading Standards Institute
  • opt for a handling fee instead

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