Questão 1
Questão
e mangers who communicated via e-mail lie [blank_start]more[blank_end], and kept [blank_start]more[blank_end] money themselves, compared to the managers who communicated with [blank_start]paper[blank_end] and [blank_start]pen[blank_end].
Questão 2
Questão
Listening to someone talk creates a special brain syncing that helps people understand what is being said.
Questão 3
Questão
When it comes to people in the room, you have how many possible connections ?
Questão 4
Questão
Laughter is contagious. If you want people to laugh, then laugh yourself.
Questão 5
Questão
All humans in all cultures [blank_start]laugh[blank_end]. Laughter is [blank_start]universal[blank_end].
Questão 6
Questão
Video makes it easier to detect a [blank_start]fake[blank_end] smile because it lasted [blank_start]longer[blank_end] and was [blank_start]dynamic[blank_end], instead of just a snapshot.
Responda
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fake
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real
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longer
-
shorter
-
dynamic
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normal
Questão 7
Questão
Which of the following are not considered a basic emotion
Responda
-
Disgust
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Fear
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Contempt
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Tiredness
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Sadness
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Anger
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Surprise
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Joy
Questão 8
Questão
Moods last longer than emotions.
Questão 9
Questão
motions have physiological correlates, are expressed [blank_start]physically[blank_end].
Questão 10
Questão
When you observe someone who is feeling a certain emotion, the same parts of your brain are active as in the brain of the person experiencing the emotion.
Questão 11
Questão
Anecdotes are more powerful than [blank_start]data[blank_end].
Questão 12
Questão
Information is processed more deeply and remembered longer if it has what?
Responda
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Mental link
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Emotional hook
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Relatable hook
Questão 13
Questão
Anecdotes invoke [blank_start]empathy,[blank_end] which triggers an emotional reaction.
Questão 14
Questão
People Lie Most on the [blank_start]Telephone.[blank_end]
Questão 15
Questão
Getting customer or audience feedback is most accurate done when?
Responda
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Online
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In person, one -on-one
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By voting
Questão 16
Questão
You actually have [blank_start]more[blank_end] in common, with some of strangers you just met today than you have with some of your friends and relatives.