Questão 1
Questão
A business case, which helps to determine whether a project is worth the investment, is created on the basis of the following except for
Responda
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Market Demand
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Ecological Impacts
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Social Need
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Availability of Funds
Questão 2
Questão
You are in charge of developing a new product for an organization. Your quality metrics are based on the 80th percentile of each of the last three products developed. This is an example of:
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Statistical sampling
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Metrics
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Benchmarking
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Operational definitions
Questão 3
Questão
The two closing procedures are called:
Responda
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Contract closure and scope verification
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Close Procurements and Close Project
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Project closure and product verification
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Project closure and lessons learned
Questão 4
Questão
During the develop schedule process, the Project Manager may have to go through several iterations of the schedule before establishing the schedule baseline. All of the following are tools and techniques that may be used during this process:
Responda
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Critical Path Method, GERT, Resource Requirements
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Resource Leveling Heuristics, Mathematical Analysis, Calendars
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Schedule compression, Resource optimization techniques, Critical chain method
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GERT, PERT, Leads and Lags
Questão 5
Questão
Which of the following models of conflict resolution allows a cooling off period, but seldom resolves the issue in the long term?
Responda
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Problem solving
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Withdrawal
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Forcing
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Smoothing
Questão 6
Questão
In communication, the receiver decodes the messages based on all but the following:
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Culture
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Semantics
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Language
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Distance
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Knowledge
Questão 7
Questão
How much time does the typical project manager spend communicating both formally and informally?
Responda
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40-60%
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50-70%
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60-80%
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75-90%
Questão 8
Questão
Group brainstorming encourages all of the following except:
Questão 9
Questão
The critical element in a project's communication system is the:
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Progress report
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Project directive
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Project manager
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Customer
Questão 10
Questão
System integration consists of:
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Assuring that the pieces of a project come together at the right time
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Planning for contingencies that may occur throughout the life cycle of the project
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The pieces of the project function as an integration unit
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a and c
Questão 11
Questão
Performance reviews are held to:
Responda
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Correct the project manager's mistakes.
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Provide for answers for upper levels of management
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To assess project status or progress
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To apprise the project costs and cost trends of the project
Questão 12
Questão
A complex project will fit best in what type of organization?
Responda
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Functional
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Cross-functional
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Matrix
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Balanced
Questão 13
Questão
Which of the following could be an appropriate WBS code for a work package at the fourth level in a WBS where the top level code is 1.0?
Responda
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1.4
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1.1.1.1
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1.2.3.4
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a and c
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b and c
Questão 14
Questão
Which of the following Project Scope Management processes involves subdividing the major project deliverables into smaller, more manageable components?
Responda
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Plan Scope Management
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Define Scope
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Validate Scope
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Control Scope
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Create WBS
Questão 15
Questão
The review of key deliverables and project performance at the conclusion of a project phase is called:
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phase exit
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kill point
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stage gate
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a and c
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a, b and c
Questão 16
Questão
Project scope is:
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All the work that must be done in order to deliver a product according to the specified features and functions, only
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The features and functions that are to be included in a product or service.
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A narrative description of work to be performed under contract.
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a and b
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all of the above
Questão 17
Questão
The unique identifiers assigned to each item of a WBS are often known collectively as:
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The work package codes
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The project identifiers
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The code of accounts
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The element accounts
Questão 18
Questão
The sender of a message is responsible for:
Responda
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Confirming the message is understood
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Ensuring the receiver agrees with the message
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Scheduling communication exchange
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Presenting the message in the most agreeable manner
Questão 19
Questão
What are the best uses of PERT:
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Used in the planning phase to do " what if for the project.
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Assist in the controlling of changes to the project.
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Is used in the process of preparing a WBS for the project.
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To measure future consequences of activities.
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a and d.
Questão 20
Questão
Change requests can occur due to:
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An external event such as a change in government regulation.
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An error or omission in defining the scope of the product.
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An error or omission in defining the scope of the project.
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a and c
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all of the above
Questão 21
Questão
A project management plan is:
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A formal, approved document used to guide project execution, monitoring, and control.
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A document issued by senior management that provides the project manager with the authority to apply organizational resources to project activities.
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A narrative description of products or services to be supplied.
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D.A document describing the organizational breakdown structure of the company.
Questão 22
Questão
Which of the following is NOT an example of a type of schedule report?
Responda
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Gantt chart
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Milestone chart
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Fishbone diagram
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Network diagram
Questão 23
Questão
The most important criteria in deciding to initiate a project selection method is:
Questão 24
Questão
Which of the following is correct order for stages in Tuckman ladder?
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Foaming, Steaming, Norming, Perfuming, Dispersing
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Forming, Storming, Protecting, Norming, Adjourning
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Forming, Storming, Norming, Performing, Adjourning
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Framing, Storming, Norming, Protecting, Adjourning
Questão 25
Questão
Three major processes in Project Human Resource Management are:
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Staff recruitment, project staff planning and team building
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Plan HRM, Acquire Project Team and Develop Project Team
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Rewarding, salary reviews and penalties
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Staff acquisition, staff training, staff deployment
Questão 26
Questão
A project is defined as:
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A process of considerable scope that implements a plan.
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An endeavor, which is planned, executed, and controlled; performed by people; and constrained by limited resources.
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A temporary endeavor undertaken to create a unique product or service
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An objective based effort of temporary nature.
Questão 27
Questão
Which of the following is not a General management technique?
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Make-or-buy analysis
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Analysis of alternatives
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Applying PMBOK concepts
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Lateral thinking
Questão 28
Questão
According to PMBOK, project management processes are organized into following order of process groups:
Responda
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Initiating, planning, executing, monitoring, and closing
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Designing, developing, testing, and implementing
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Initiating, designing, planning, executing, controlling, and closing
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Initiating, planning, executing, monitoring and controlling, and closing
Questão 29
Questão
___________ must be measured regularly to identify variances from the plan.
Responda
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Stakeholder requirements
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Project performance
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Schedule progress
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Cost
Questão 30
Questão
A project kick off meeting is usually conducted to:
Questão 31
Questão
Which of the following is not an external-unpredictable risk?
Questão 32
Questão
Maslow ranked Human needs from the highest to lowest:
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Self actualization; self promotion; social; security and physiological needs
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Self esteem; self actualization; social; security and physiological
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Self actualization; self esteem; social; security and physiological
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Self fulfillment; self esteem; social; security and physiological
Questão 33
Questão
Which of the following statements concerning contract type is correct?
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A fixed price contract contains the most risk for the buyer.
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Cost reimbursable contracts offer sellers the highest profit potential.
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Time and materials contracts are hybrid of cost reimbursable and fixed-price contracts
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Unit price contracts are illegal in many jurisdictions
Questão 34
Questão
Herzberg identified factors, which, if present, will lead to increased motivation. A typical factor would be:
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Good supervision
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Job security
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Regular promotions
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Good salary
Questão 35
Questão
Your customer ask for a small change in the project, which was not budgeted in the project. It is a small effort as compared to the total project and you need the goodwill for a multimillion dollar on the pipeline. You will
Responda
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Refuse to do the work
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Agree to do the work at no charge
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Do the work and bill him later
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Assess the cost and schedule impact and tell them you will formalize the change request
Questão 36
Questão
You are responsible for ensuring that your seller's performance meets contractual requirements. For effective contract administration, you should:
Responda
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Hold a bidders conference
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Establish the appropriate contract type
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Implement the contract change control system
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Develop a statement of work
Questão 37
Questão
The three major causes of change on a project are:
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Replacement of the project manager or key project team members; changes in priorities by senior management; and contractual difficulties
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Changes in the relative importance of time, resources, or cost ; new knowledge about the deliverable; and technological uncertainty
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Errors in the initial assessment of how to achieve the goal of the project; new information about the project deliverable; and a new mandate
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Unavailability of resources promised by the functional managers; cost overruns; and changes in customer requirements
Questão 38
Questão
The purpose of the review of deliverables and project performance at the conclusion of a project phase is to:
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Determine how many resources are required to complete the project according to the project baseline
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Adjust the schedule and cost baselines based on past performance
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Obtain customer acceptance of project deliverables
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Determine whether the project should continue to the next phase
Questão 39
Questão
Your project is in the final test stage, the user acceptance test. It meets all the product specs and is under planned costs. In term of schedule, this project is ahead. Your customer met you and requested that he will not accept the product unless you make several changes. What you should do is:
Responda
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Get the list of the changes and estimate all of them. If the total cost is still within the baseline, you will do it
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Estimate the costs and send this to your customer requesting contract modification
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Ask the customer to file a change request
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Sit with the customer to review the product specs and tell him/her that you have completed the project.
Questão 40
Questão
The Delphi Method is best suited for:
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Decision-making
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Cost Control
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Overhead rate estimating
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Team discussions
Questão 41
Questão
Which of the following methods is least likely to be used for explaining project planning guidelines to the team?
Responda
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Project Office Memo
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Project office directive
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Project team meeting
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Formal project report
Questão 42
Questão
Projects are initiated in response of:
Questão 43
Questão
The party that needs the change resulting from the project, and who will be its custodian on completion is the:
Responda
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Owner
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Sponsor
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Customer
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Client
Questão 44
Questão
A document or tool which describes when and how human resources will be brought onto and taken off the project team is called a:
Responda
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Staffing Management Plan
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Responsibility Assignment Matrix (RAM ).
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Organizational Breakdown Structure (OBS).
-
Resource Assignment Chart
Questão 45
Questão
In which type of organization is team building likely to be most difficult?
Responda
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Functional
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Projectized
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Matrix
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Project expediter
Questão 46
Questão
A tool which links the project roles and responsibilities to the project scope definition is called:
Questão 47
Questão
Which of the following are outputs from the Plan Communications Management process?
Questão 48
Questão
Which of the following statement is correct?
Responda
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Process Groups are same as Project Phases
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Each Process Group has a mapped Project Phase
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Process Groups are not Project Phases
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Monitoring and Control Process Group applies only in monitoring and control phase
Questão 49
Questão
The sending or conveying of information from one place to another is the process of:
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Networking
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Transmitting
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Encrypting
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Promoting
Questão 50
Questão
The three major types of communication are:
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Written and oral, and verbal and nonverbal
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Verbal, formal documentation, informal documentation
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Verbal, written, and graphic
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Verbal, written, and electronic
Questão 51
Questão
All of the following are communication methods EXCEPT:
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Memos
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Grapevine
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Videos
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Instant messaging
Questão 52
Questão
Communication is the PRIME responsibility of a Project:
Questão 53
Questão
What are the four parts of the communications model?
Responda
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Sending, Receiving, Decoding, and Comprehending
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Sender, Message, Medium, Receiver
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Communicator, Message, Receiver, Decoder
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Communicating, Transmitting, Receiving, Comprehending
Questão 54
Questão
In negotiations between the functional department managers and the project managers, which conflict management approach must be aimed at?
Responda
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Win-Lose
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Win-Win
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Lose-Lose
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None of the above
Questão 55
Questão
A type of organization in which the project manager has little formal authority and basically acts as a staff assistant to an executive who is ultimately responsible for the project is called:
Responda
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Balanced matrix
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Weak matrix
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Projectized
-
Strong matrix
Questão 56
Questão
A type of organization in which the project manager has little formal authority and basically acts as a staff assistant to an executive who is ultimately responsible for the project is called:
Responda
-
Balanced matrix
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Weak matrix
-
Projectized
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Strong matrix
Questão 57
Questão
Create WBS process belongs to:
Questão 58
Questão
In which of the following organizations is the project manager role likely to be that of staff assistant?
Responda
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Weak matrix
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Functional
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Balanced matrix
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a and b
Questão 59
Questão
Project Risk Management includes all of the following processes except:
Responda
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Risk Quantification
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Risk Response Control
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Risk Analysis
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Risk Identification
Questão 60
Questão
Using the PMBOK definition of contingency reserve, which of the following statements about contingency reserves is false?
Responda
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A contingency reserve is a separately planned quantity used to allow for future situations which may be planned for only in part.
-
Contingency reserves may be set aside for known unknowns.
-
Contingency reserves may be set aside for unknown unknowns.
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Contingency reserves are normally included in the project's cost and schedule baselines.
Questão 61
Questão
Which of the following is true about a risk?
Responda
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A risk can be deflected or transferred to another party through a contract or insurance policy.
-
Risks involve the chance of both a profit and a loss.
-
No opportunities are associated with a risk, only losses.
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a and b
Questão 62
Questão
A contingency plan is:
Questão 63
Questão
Deflection or transfer of a risk to another party is a type of?
Questão 64
Questão
Management reserves are used to handle which type of risk?
Responda
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Unknown unknowns
-
Known unknowns
-
business risks
-
pure risks
Questão 65
Questão
Which of the following is considered during the Procurement Planning Process?
Questão 66
Questão
From a buyer's standpoint, which of the following is true?
Responda
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Procurement planning should include consideration of potential subcontracts
-
Procurement planning does not include consideration of potential subcontracts since this is the duty of the contractor.
-
Subcontractors are first considered during the Solicitation Process
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none of the above
Questão 67
Questão
Which of the following is true about procurement documents?
Responda
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Procurement documents are used to solicit proposals from prospective sellers.
-
Invitation for Bid and Request for Proposal are two examples of procurement documents.
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Procurement documents should be structured to facilitate accurate and complete responses from prospective sellers.
-
A, B, and C
Questão 68
Questão
Which of the following is a method for quantifying qualitative data in order to minimize the effect of personal prejudice on source selection?
Responda
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Weighting system
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Screening system
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Selecting system
-
none of the above
Questão 69
Questão
Which of the following are examples of indirect costs?
Questão 70
Questão
Which of the following contract types places the greatest risk on the seller?
Responda
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Cost-plus-fixed-fee contract
-
Cost plus-incentive-fee contract
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Fixed-price-incentive contract
-
Firm-fixed-price contract
Questão 71
Questão
In which of the following contract types is the seller's profit limited?
Responda
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Cost-plus-percentage-cost contract
-
Cost-plus-fixed-fee contract
-
Fixed-price-plus-incentive
-
B and C
Questão 72
Questão
A cost-plus-incentive-fee (CPIF) contract has an estimated cost of $120,000 with an agreed profit of 10% of the costs. The actual cost of the project is $130,000. What is the total reimbursement to the seller?
Responda
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$143,000
-
$142,000
-
$140,000
-
$132,000
Questão 73
Questão
The outputs of the Monitor and Control project work are utilized as inputs for the Performance of Integrated Change Control to give the following outputs, excluding.
Questão 74
Questão
Under what circumstances is it better for a contractor to subcontract?
Responda
-
The subcontractor possesses special technical and engineering skills that the contractor does not have.
-
The work to be subcontracted represents almost all of the overall work effort.
-
The subcontractor can perform the work at a lower cost than the contractor.
-
a and c
Questão 75
Questão
Ramcharan, the project manager for a logistics project successfully undertook all the project activities and reached the final Close Project or Phase process that used the following inputs except for.
Questão 76
Questão
Which of the following demonstrates a good negotiation skill?
Questão 77
Questão
A narrative account of products, services or results to be achieved under a project comes in the form of
Questão 78
Questão
The "rule of seven" as applied to process control charts means that :
Responda
-
If there are seven points on one side of mean, then an assignable cause must be found.
-
Seven consecutive points are ascending, descending, or the same.
-
At least seven quality inspectors should be in place for every thousand employees
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A process is not out of control when at least seven measurements fall outside the lower and upper control limits.
Questão 79
Questão
There is project with CPI of 0.81 and TCPI=1.00001 this project is:
Questão 80
Questão
A collection of generally sequential project phases whose name and number are determined by the control needs of the organization or organizations involved in the project, is called:
Responda
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Project life cycle
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Portfolio management
-
Product life cycle
-
Program management
Questão 81
Questão
Which of the following activities do not fall under the Closing Process Group?
Responda
-
Document lessons learned
-
Applying appropriate updates to OPA
-
Recommending preventive action
-
Performing team members assessment
Questão 82
Questão
Who is not responsible for risk identification or reporting?
Responda
-
Project manager
-
Project team member
-
Project stakeholder
-
Functional Manager
Questão 83
Questão
Three Point Statistical Estimating Formula Group. Expected Value =
Responda
-
(Optimistic + (4 X Most Likely) + Pessimistic ) x 6
-
(Optimistic + (4 X Most Likely) + Pessimistic ) divided by 6
-
(Optimistic + (4 X Most Likely) x Pessimistic ) divided by 6
-
(Optimistic + (4 + Most Likely) + Pessimistic ) divided by 6
Questão 84
Questão
Parametric estimating is a technique where
Responda
-
is less costly, less time consuming and less accurate.
-
an algorithm is used to calculate cost or duration based on historical data and project parameters.
-
uses an average of most likely, optimistic and pessimistic activity durations
-
A and B
Questão 85
Questão
Examples of Projects include:
Responda
-
Implementing a new business procedure or process
-
Constructing a building or facility
-
Designing a new transportation vehicle
-
All of the Above
Questão 86
Questão
Projects are undertaken at all levels of the organization?
Questão 87
Questão
What does TQM stand for?
Questão 88
Questão
________ means that every project has a definite beginning and a definite end.
Responda
-
Overall
-
Project Chart
-
Temporary
-
Duration
Questão 89
Questão
In case of an external IT project, the project initiator or sponsor must have provided the following information excluding.
Questão 90
Questão
Who should be involved in the project planning phase?
Questão 91
Questão
Cost Plus Incentive Fee (CPIF) contracts provide:
Responda
-
A reimbursement of allowable cost of services performed plus an agreed upon percentage of the estimated cost as profit.
-
A reimbursement of allowable costs plus a fixed fee which is paid proportionately as the contract progresses.
-
The supplier with a fixed price for a delivered performance plus a predetermined fee for superior performance.
-
None of the above.
Questão 92
Questão
The successful project managers spend most of their time:
Responda
-
Planning with their personnel.
-
Planning with top management.
-
Communicating with project team.
-
Studying project results.
Questão 93
Questão
Project success depends on a number of interrelated factors, including time, cost and scope control. The success of any project depends primarily on:
Responda
-
Customer acceptance of deliverables
-
Customer satisfaction irrespective of outcome
-
Customer compromise in defining its needs
-
Exceeding customer requirements through gold plating.
Questão 94
Questão
Which of the following is the most efficient means of product quality inspection:
Responda
-
Statistical sampling.
-
100% inspection
-
user review
-
A and C
Questão 95
Questão
A complete set of concepts, terms and activities that make up a professional field, project management field or an area of specialization is known as:
Questão 96
Questão
Pareto Analysis, cause and effect diagrams and flow charts are used in quality.
Responda
-
Control.
-
Assurances.
-
Planning.
-
Verification.
Questão 97
Questão
In a multi-cultural environment, it is critical to establish a corporate culture that facilitates:
Responda
-
Problem-solving through different approaches.
-
Learning and communication
-
Partnerships, strong alliances and joint ventures
-
Negotiations.
Questão 98
Questão
A condition which will lead an organization towards conflict is:
Responda
-
Conflict of interest
-
Favoritism
-
Resolved prior conflicts
-
Both A and B
Questão 99
Questão
The contemporary view of conflict is that:
Responda
-
Conflict is bad.
-
Conflict is caused by trouble makers.
-
Conflict should be avoided.
-
Conflict is often beneficial
Questão 100
Questão
In general a project charter covers:
Responda
-
Project justification, background, scope, objectives, available resources, organizational responsibilities, a project schedule, estimates, procurement schedule, and any imitations that top management wants to apply.
-
Project justification, background, scope, objectives, available resources, organizational responsibilities, detailed project schedules, estimates, and detailed procurement schedules responsibilities, a project schedule, and any limitations that top management wants to apply.
-
Project justification, description, details of sponsor and project manager,, budget, assumptions and constraints, boundaries to apply.
-
Project scope, objectives, available resources, responsibilities, a project schedule, estimates, procurement schedules, and any limitations that top management wants to apply.
Questão 101
Questão
A project manager has increased project costs by US $75,000, but completed the project six weeks earlier than planned. What tool is best described here?
Responda
-
Resource leveling
-
Duration compression
-
Crashing
-
Fast tracking
Questão 102
Questão
Which of the following is most true?
Responda
-
Lag is the maximum amount of time a task can be delayed without delaying the early start of its successor.
-
Lag may be determined by making a forward pass
-
Lag is delay in start time, caused by delay in finish of predecessor activity.
-
Lag is the maximum amount of time a task can be delayed without delaying the project.
Questão 103
Questão
As project manager you should dedicate a primary focus to:
Responda
-
Managing all changes immediately as they surface.
-
Formally documenting all changes.
-
Communicating authorized changes to senior management and key stakeholders.
-
Preventing unnecessary changes
Questão 104
Questão
The behavioral responsibilities of a project manager may also include dealing with:
Responda
-
Regulatory Personnel
-
The legal environment
-
Environmental Issues
-
All of the above
Questão 105
Questão
The major purpose of project status reports is to:
Responda
-
Organize and summarize the information so that all stakeholders are informed
-
Inform upper management of the project problems
-
Inform the client about the changes that have completed
-
Provide information to management and client
Questão 106
Questão
Most project management leadership theories focus on all of the following except :
Responda
-
Personal characteristics of the project manager
-
Personal traits of the subordinates
-
Behavioral styles of the project manager
-
Usefulness of authority and power and leadership
Questão 107
Questão
Summary budget is arrived at during the______ phase of the project:
Responda
-
Initiation
-
Planning
-
Implementation
-
Execution
Questão 108
Questão
Historical records during closing are useful to __________ and ____________ for future projects:
Responda
-
Predict trends, highlight problems
-
Analyze successes, shortfalls
-
Analyze strengths, document results
-
Justify results, set standards
Questão 109
Questão
Your client informs that his company has a problem with the current design specs of your product and how it will interface with the existing systems. If this occurs, it could be a major problem for your project. The client is coming to your office in a week to discuss the problem and to see what your team can do to overcome this setback. All previous meetings were informal with this client, but now he wants a formal meeting. What should you do to prepare for this meeting:
Responda
-
Update the schedules and assume an active role since the client has not given you the specifics of the potential problem
-
Make sure that the team has increased productivity so the client can see how efficient your team is performing
-
Assemble the team and ask them to prepare an agenda for topics to discuss
-
Make sure that each team member has his assignment in preparation for any handouts and needed plans
Questão 110
Questão
The definitive terms of a contract are written during which of the following contract phases?
Responda
-
Contract phase
-
Post award phase
-
Award phase
-
Requirement phase
Questão 111
Questão
A document that formally recognizes the existence of a project is a :
Responda
-
Gantt Chart
-
WBS
-
Project Charter
-
Scope statement
Questão 112
Questão
Some organizations are now using 6 Sigma for quality control compared to the usual:
Responda
-
2 sigma
-
3 sigma
-
4 sigma
-
5 sigma
Questão 113
Questão
Reducing the impact of a risk event by reducing the possibility of its occurrence is:
Responda
-
Risk avoidance
-
Risk acceptance
-
Risk mitigation
-
Contingency planning
Questão 114
Questão
In which of the following project management process groups are the most time and money typically spent?
Responda
-
Initiating
-
Planning
-
Executing
-
Controlling
Questão 115
Questão
A supplier has withdrawn from your project. A new supplier has been added. His labor forces are due to arrive at the job site tomorrow. You should:
Responda
-
Meet with the supplier along with his team and establish yourself as the authority in charge.
-
Bring your team in for introductions and establish a communications exchange
-
Bring out the communication management plan
-
Bring out the project plan.
Questão 116
Questão
A supplier has withdrawn from your project. A new supplier has been added. His labor forces are due to arrive at the job site tomorrow. You should:
Responda
-
Meet with the supplier along with his team and establish yourself as the authority in charge.
-
Bring your team in for introductions and establish a communications exchange
-
Bring out the communication management plan
-
Bring out the project plan.
Questão 117
Questão
A new project manager is about to begin creating the project's scope of work. One stakeholder wants to add many items to the scope of work. Another stakeholder only wants to describe the functional requirements. The project is important for the project manager's company but a seller will do the work. Which of the following would you advise the project manager to do?
Responda
-
The scope of work should be general to allow the seller to make its own decisions.
-
The scope of work should be general but the management must allow clarifications later.
-
The scope of work should be detailed to allow clarifications later.
-
The scope of work should be as detailed as necessary for the type of project.
Questão 118
Questão
After the kickoff meeting, two team members engage in a casual conversation about the project objectives and deliverables. It is clear they heard different messages during the meeting. One member is so adamant that the other member gives up arguing the point. After talking to the project manager, the second member confirms that the first member is mistaken. At this point, what is the BEST course of action?
Responda
-
The second team member should send the other team member an e-mail describing what he discovered.
-
At the next project meeting, the team member should ask the mistaken team member to describe his interpretation so the project manager can get everyone on the same page.
-
The project manager should send out an e-mail to the team restating the project objectives and deliverables
-
At the next project meeting, the project manager should spend time reviewing a documented scope statement with the goal of identifying this and other false assumptions.
Questão 119
Questão
During project execution, a project team delivers a project deliverable to the customer. However, the customer neither acknowledges the deliverable nor says if it is acceptable, although an approval is required. What is the BEST thing to do?
Responda
-
Continue with the project
-
Document the situation
-
Contact management for help
-
Call a meeting of the team
Questão 120
Questão
You are managing a six-month project and have held bi-weekly meetings with your project sponsors. After five-and-a-half months of work, the project is on schedule and budget, but the sponsors are not satisfied with the deliverables. This situation will delay the project completion by one month. The MOST important process that could have prevented this situation is:
Questão 121
Questão
When you are closing out a project, what must you do?
Responda
-
Provide project feedback to the team
-
Obtain sign off from the customer
-
Review project documentation for completeness
-
Update the project plans
Questão 122
Questão
Financial controls that need to be considered for project plan development do not include:
Questão 123
Questão
A project manager has been working on a project for six months with the same team yet the team still shows a lack of support for the project. The best thing for the project manager to do would be to?
Responda
-
Re-evaluate the effectiveness of the reward system the project manager has put in place
-
Talk to each team member's boss
-
Re-plan the project
-
Tell the team he needs its support
Questão 124
Questão
A project has several teams. Team C has repeatedly missed several deadlines in the past causing Team D to have to crash the critical path several times. As the project leader for Team D, what should you do?
Responda
-
Meet with management alone
-
Meet with the project manager alone
-
Meet with the project manager and management
-
Meet with the project manager and the team C leader
Questão 125
Questão
The current update to the schedule performance report shows no schedule variance. Based upon the reporting, you have told the client that the project is on time. However, your team members know that a major milestone has just been missed and that the project will not meet its startup date. This is an indication of poor?
Questão 126
Questão
A project manager is assigned a project with a team that has already been selected. The first thing the project manager should find out about the team is?
Responda
-
What is each team member's favorite color
-
Each team member's objectives for working on the project
-
A list of each team member's tasks
-
Each team member's role in the project plan
Questão 127
Questão
An advisor to a new project manager tells the project manager to create lessons learned document at the end of a project. A lessons learned document includes?
Questão 128
Questão
Abdullah, a project manager in XYZ Company is managing a project on IT and is looking for historical data on the usage of the previous software and applications in the company; he will get it in.
Responda
-
Newspaper Archives
-
Organizational Process Assets
-
Management Information System
-
Enterprise Environmental Factors
Questão 129
Questão
The project is completed and the final deliverable given to the customer but the customer refuses to take any action to give final acceptance on the project. The project manager should?
Responda
-
Repeatedly ask for final acceptance
-
Ask the team for assistance
-
Document the situation
-
Do nothing because there is nothing that can be done
Questão 130
Questão
What do knowledge, skills, tools and techniques stand for when applied to the activities of a project, if it also entails effective management of a process.
Questão 131
Questão
The Precedence Diagramming Method :
Responda
-
has finish-to-start task relationships and provides the flexibility of lead and lag time to the activities;
-
has the activity on the arrow
-
is also known as Arrow Diagramming Method
-
is used to make precedence diagrams
Questão 132
Questão
Gantt charts are great for:
Responda
-
Showing tasks relationships
-
Tracking actual vs planned
-
Optimum Resource utilization
-
b and c
Questão 133
Questão
Ultimate responsibility for quality management in the project rests with the?
Responda
-
Project engineer
-
Purchasing agent
-
Quality manager
-
Team members
Questão 134
Questão
Design of experiments?
Responda
-
identifies which factors may influence specific variables of a process or product
-
identifies which variables don't have any influence on quality
-
determines what a quality outcome is
-
is a method for research and development
Questão 135
Questão
You are a project manager for a major information systems project. Someone from the quality department comes to see you about beginning a quality audit of your project. The team, already under pressure to complete the project as soon as possible, takes objection to the audit. You should explain to the team that the purpose of a quality audit is?
Responda
-
part of an ISO 9000 investigation
-
to check if the customer is following its quality process
-
to identify lessons learned that can improve performance on the project
-
to check the accuracy of the costs submitted by the team
Questão 136
Questão
You manage a project whose team members have diverse skills and expertise. You want to encourage your staff to pool its knowledge on project issues to make the best decisions possible. The most appropriate management style to use is:
Responda
-
Laissez-faire
-
Democratic
-
Autocratic
-
Directive
Questão 137
Questão
The types of power that have substantial influence on both subordinates and upper management are:
Responda
-
Formal & expert
-
Reward & penalty
-
Expert & referent
-
Formal & referent
Questão 138
Questão
Your preferred resource is not available at the time needed. What is the best thing to do?
Questão 139
Questão
An important piece of hardware will be late. What is the first thing to do?
Questão 140
Questão
A project has experienced significant delays due to equipment problems, staff attrition, and slow client reviews. The project is 40% complete and has used 60% of the available calendar time. What is the FIRST thing you should do?
Responda
-
Re-baseline the schedule to reflect the new date
-
Analyze the critical path activities for potential to fast track or crash the schedule
-
Document the lack of progress and associated issues to management
-
Identify tasks that have required more time than planned
Questão 141
Questão
functional manager wants to make a change to the time associated with a task, but there is not enough reserve to accommodate the change. Who should authorize the change?
Questão 142
Questão
During the course of a project you have motivated team members, managed conflict, performed personnel administrative functions and negotiated for more resources. These are examples of:
Responda
-
General Project Management
-
Project Human Resource Management
-
Project Execution
-
A Projectized organization
Questão 143
Questão
You have been promoted to Manager, Continuous Process Improvement. Your new position:
Responda
-
Is a project because the work will be performed by people
-
Is not a project because Continuous Process Improvement will continue indefinitely
-
Is a project because it is constrained by limited resources
-
Is a project because improvements must be planned, executed, and controlled
Questão 144
Questão
Which of the following is not a Project Management knowledge area?
Responda
-
Project Quality Management
-
Project Procurement Management
-
Project Configuration Management
-
Project Risk Management
Questão 145
Questão
The state of being totally answerable for the satisfactory completion of a specific assignment is called:
Responda
-
Authority
-
Accountability
-
Responsibility
-
Fiduciary
Questão 146
Questão
You are responsible for the communication controls for the Genesis series of satellites. Your current assignment is:
Responda
-
Project management
-
Functional management
-
Facility management
-
Program management
Questão 147
Questão
Work packages are used to :
Responda
-
Represent units of work at a level where work is performed.
-
Distinguish one package from all others assigned to a single functional group.
-
Limit work to be performed to relatively short periods of time.
-
All of the above.
Questão 148
Questão
Network planning methods(PERT/CPM/PDM):
Responda
-
Are usually too complicated for practical use on most projects
-
Require highly trained specialists for effective use
-
Always require computer support to be practical
-
Are based on flow charts and they allow observation of what happens to the project schedule when changes occur to a task's start and stop dates
Questão 149
Questão
Earned value can be described as:
Responda
-
The value of the equipment that has been installed as of the current date
-
The sum of the labor costs that have been incurred on the project date
-
A method of measuring project performance
-
A method of measuring the amount of money that has been spent to date
Questão 150
Questão
A role of the change control board (CCB) is to:
Responda
-
issue change requests
-
represent top management interests in initiating innovation
-
review the impact of change requests on project costs, schedule, and specifications
-
identify new areas of project work
Questão 151
Questão
Quality control is:
Responda
-
identifying which quality standards are relevant to the project and determining how to satisfy them
-
monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance
-
evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards
-
taking action to increase the effectiveness and efficiency of the project so as to provide added benefits to both the performing organization and the project customer
Questão 152
Questão
Cost of quality is a concept that includes:
Responda
-
the cost necessary for ensuring conformance to requirements
-
the life cycle cost of the project
-
all research and development costs related to the project
-
only the cost of the quality control function
Questão 153
Questão
The pillars) of quality is (are) :
Questão 154
Questão
Quality assurance is:
Responda
-
top management's intention regarding quality
-
functions determining implementation of the quality policy
-
actions to provide confidence of satisfying quality requirements
-
responsibilities and processes which implement quality management
Questão 155
Questão
The zero defects concept:
Responda
-
is a performance standard for management
-
is a motivational technique that promotes "doing it right the first time"
-
is used by management to communicate to all employees that everyone should do things right the first time
-
A and C
Questão 156
Questão
When appointed, a project manager has the inherent forms of legitimate power conveyed to him. The three forms of legitimate power are:
Responda
-
absolute, direct, and indict
-
direction, coordination, and liaison
-
formal, informal, and persuasive
-
formal, reward, and penalty
Questão 157
Questão
The five types of conflict resolution are listed below and represent, in general order of importance, the methods a project manager should use to manage conflict. The one used most often by project managers to resolve conflict is:
Responda
-
confrontation
-
compromise
-
smoothing
-
forcing
Questão 158
Questão
The process of getting a group of diverse individuals to work effectively together as a team is the definition of
Questão 159
Questão
Which contract type should be used by the owner on a high risk project?
Questão 160
Questão
The technique used under the Quantitative Risk Analysis that helps to determine which risks have the most potential impact on the project is called
Questão 161
Questão
Project risk is characterized by three factors:
Responda
-
Severity of impact, duration of impact and cost of impact
-
Identification, type of risk category and probability of impact
-
Risk event, risk probability and the amount at stake
-
Occurrence, frequency and cost
Questão 162
Questão
Name the ethical code you'll be required to adhere to as a PMP:
Responda
-
PMI Policy of Ethics
-
PMI Code of Ethical Conduct
-
PMI Code of Professional Ethics & Standards
-
PMI Code of Ethics and Professional Conduct
Questão 163
Questão
Which is not another term for contract?
Questão 164
Questão
Which of the following situations describes a violation of the Project Management Institute Code of Ethics and Professional Conduct?
Responda
-
Accepting a gift that is within the customary guidelines of the country or province you are currently working in.
-
Use of confidential information to advance your position or influence a critical decision.
-
Complying with laws and regulations of the state or province in which project management services are provided
-
Disclosing information to a customer about a situation that may have an appearance of impropriety.
Questão 165
Questão
You are working in a country where it is customary to exchange gifts between contractor and customer. Your company code of conduct clearly states that you cannot accept gifts from any client. Failure to accept the gift from this client may result in termination of the contract. The action to take in this case would be:
Responda
-
Provide the customer with a copy of your company code of conduct and refuse the gifts
-
Exchange gifts with the customer and keep the exchange confidential
-
Report the matter to your project sponsor and /or your legal office for assistance.
-
Ask the project sponsor or project executive to exchange gifts.
Questão 166
Questão
An example of a conflict of interest would be:
Responda
-
As a public official you make a decision about a contract award that will benefit you personally
-
You and a functional manager disagree with a task cost estimate
-
Your sponsor decides to cancel your project because it no longer supports the company strategy
-
Your personality conflicts with that of a key member of your project team.
Questão 167
Questão
The strategies under the tool of Strategies for negative Risks or Threats and which typically deal with threats or risks that may have negative impacts on project objectives if they occur includes all except:
Responda
-
Avoid
-
Mitigate
-
Transfer
-
Accept
Questão 168
Questão
Project Managers can contribute to their organization's knowledge base and to the profession of project management most effectively by:
Responda
-
Developing and implementing a project review and lessons learned process
-
Establishing strict guidelines for protecting intellectual property
-
Promote the use of ad hoc project management
-
Ensuring that all project plans are developed before the project team is formed
Questão 169
Questão
For a festival, you give your government client a leather brief case which is against the law. You are in violation of the responsibility to:
Questão 170
Questão
You have just changed jobs and discovered that your new employer routinely violates OSHA/EPA and affirmative action requirements on projects. You should first:
Responda
-
Do nothing. It's not your problem
-
Start by asking management if they are aware that regulations are being violated
-
Talk to the corporate legal department
-
Inform the appropriate government agencies about the violations
Questão 171
Questão
During your assignment as project manager, you add a new member to your project team. This new team member was recently hired from a competitor and offers to share a substantial amount of proprietary information from his previous company. This information could put you and your team in a very strong position for future business. You are aware of a non-compete clause in the new hire's condition of employment. You should:
Responda
-
Accept the information and agree to keep it confidential between you and the new hire.
-
Review the condition of employment with the new hire and advise him to reconsider the offer.
-
Review the information and only accept only what may have a direct impact on the project's financial status.
-
Ignore the offer to share and move forward with the project
Questão 172
Questão
Before reporting a perceived violation of an established rule or policy the project manager should:
Responda
-
Determine the risks associated with the violation
-
Ensure there is a reasonably clear and factual basis for reporting the violation
-
Ignore the violation until it actually affects the project results
-
Convene a committee to review the violation and determine the appropriate response
Questão 173
Questão
A response to a negative risk event is known as a:
Responda
-
Work Item
-
Work Package
-
Workaround
-
Work breakdown structure
Questão 174
Questão
Qualitative Risk Analysis will be performed under :
Questão 175
Questão
Acquire Project team process will be performed under:
Questão 176
Questão
The objectives of Project Risk Management includes
Questão 177
Questão
In a group of 4 members, 1 member has been added. How many communication channels are there now :
Questão 178
Questão
Which of the following statements is correct?
Responda
-
There are only some core processes and some facilitating processes in the PMBOK
-
PMI is not responsible for producing the PMBOK.
-
PMBOK will be changed every year in December
-
PMBOK has 10 process groups and 47 processes
Questão 179
Questão
Which of the following is not an input to Develop Project Charter:
Responda
-
Contract
-
Project Statement of Work
-
Enterprise Environmental Factors
-
Project Management Information System
Questão 180
Questão
Which of the following is a technique used to Create WBS:
Questão 181
Questão
Which of the following is not an input to Define Activities process:
Questão 182
Questão
Which of the following is not an output of Estimate Activity Resources:
Responda
-
Activity Resource Requirements
-
Resource Breakdown Structure
-
Resource Categories and Types
-
Resource Management Plan
Questão 183
Questão
Which of the following is a tool used in Estimate Activity Durations:
Questão 184
Questão
Crashing, and Fast tracking are techniques used in the following process:
Responda
-
Schedule Development
-
Activity Definition
-
Create WBS
-
Resource Allocation
Questão 185
Questão
Which is not a technique used for Estimate Costs process:
Responda
-
Analogous Estimating
-
Bottom-up Estimating
-
Parametric Estimating
-
Resource Leveling
Questão 186
Questão
Which is not a tool used in Quality Planning process :
Responda
-
Cost-Benefit Analysis
-
Benchmarking
-
Design of Experiments
-
Process Analysis
Questão 187
Questão
What are three tools used in Control Quality process:
Responda
-
Benchmarking, Cost of Quality (COQ) and Cause and Effect Diagram
-
Cost of Quality (COQ), Cause and Effect Diagram and Control Charts
-
Control Charts, Flowcharting and Process Analysis
-
Pareto Chart, Control Charts and Cause and Effect Diagram
Questão 188
Questão
Which of the following Human Resource process generates Roles & Responsibilities:
Questão 189
Questão
Co-Location is a techniques which means:
Responda
-
Placing many or all of the most active project team members in the same physical location to enhance their ability to perform as a team.
-
Placing many or all of the most active project team members in the same physical location to reduce the cost of the project
-
Performing a complete project at a single location
-
Performing a project at various locations
Questão 190
Questão
Manage Stakeholders is a part which of the following knowledge area:
Responda
-
Human Resource Management
-
Project Integration Management
-
Project Scope Management
-
Project Stakeholder Management
Questão 191
Questão
Which of the following is not correct about Communications Management Plan document:
Responda
-
It contains Stakeholder communication requirements
-
It contains the details of Person responsible for communicating the information
-
It contains Frequency of the communication, such as weekly
-
It contains total cost of communication
Questão 192
Questão
Which is not a tool used for Plan Risk Responses process:
Responda
-
Risk Audits
-
Avoidance
-
Transfer
-
Mitigate
Questão 193
Questão
Advertising is a technique used in which of the following process:
Responda
-
Select Sellers
-
Request Seller Responses
-
Contract Administration
-
Contract Closure
Questão 194
Questão
Which of the following definition is not correct:
Responda
-
Plan Human Resource Management - Identifying and documenting project roles, responsibilities, and reporting relationships, as well as creating the staffing management plan.
-
Acquire Project Team - Obtaining the human resources needed to complete the project
-
Develop Project Team - Improving the competencies and interaction of team members to enhance project performance
-
Team Building - Forming a team from scratch for a new project
Questão 195
Questão
Which of the following definition is not correct:
Responda
-
Contract Closure - completing and settling each contract, including the resolution of any open items, and closing each contract.
-
Plan Purchases and Acquisitions - selecting a buyer to purchase any product or service.
-
Select Sellers - reviewing offers, choosing from among potential sellers, and negotiating a written contract with a seller.
-
Request Seller Responses - obtaining information, quotations, bids, offers, or proposals, as appropriate
Questão 196
Questão
Which of the following is not correct:
Responda
-
PMO - Program Management Office
-
RBS - Resource Breakdown Structure
-
RAM - Resource Assignment Matrix
-
RFP - Request for Proposal
Questão 197
Questão
Which of the following is not correct :
Responda
-
Cost of Quality (COQ): Determining the costs incurred to ensure quality
-
Crashing: A specific type of project schedule compression technique performed by taking action to decrease the total project schedule duration.
-
Total Quality Management: A common approach to implementing a quality improvement program within an organization
-
Simulation: prototyping of a project to check if proposed design will work or not.
Questão 198
Questão
Most schedule simulations are based on some form of which of the following?
Responda
-
Delphi
-
PERT
-
CPM
-
Monte Carlo Analysis
Questão 199
Questão
What is critical path?
Responda
-
The shortest path through the network, which represents the longest amount of time in which a project can be completed.
-
The path with zero float.
-
The longest path through the network, which represents the shortest amount of time in which a project can be completed.
-
The path with the most activities with the longest durations.
Questão 200
Questão
In the communication process, "noise" is the word used to describe factors and forces inhibiting the exchange of information between two or more parties. Noise includes all of the following but __________