Questão 1
Questão
What is true about role hierarchy? Please select all that apply.
Responda
-
Represents the company's organization chart
-
Controls record roll up - forecasting & reporting
-
Controls read/write and transfer rules for each user
-
Controls data visability
Questão 2
Questão
Which tabs CANNOT have multiple record types? Please select all that apply.
Responda
-
Home
-
Reports
-
Documents
-
Leads
-
Forecast
Questão 3
Questão
Account teams are available for Professional Edition.
Questão 4
Questão
How many roles can you create for your company?
Questão 5
Questão
Field level security can be used to make a field required.
Questão 6
Questão
Data validation ensure the integrity of the data___________.
Questão 7
Questão
A business process can be associated with one or more record types and is made available to users based on their:
Responda
-
Role
-
Profile
-
OWD
-
License Type
-
Salesforce Edition
Questão 8
Questão
You can modify the contents of a folder if the folder access level is set to read/write.
Questão 9
Questão
Which statements are true about data validation? Please select all that apply.
Responda
-
All active validation rules are run each time at save
-
Data can be entered via Data Loader bypassing the validation rules
-
Multiple error messages can be displayed at the same time
-
Do not apply to existing data only run during subsequent record creation/updates
-
Validation rules can be activate/deactivated by the Admin
Questão 10
Questão
The "create new folder" link will only be visable to users with which permission?
Responda
-
Manage documents
-
Edit documents
-
Manage public documents
-
Create public documents
Questão 11
Questão
The documents tab does NOT have version control capabilities.
Questão 12
Questão
An account team can be added by all EXCEPT:
Questão 13
Questão
Workflow field updates specifies the field to be updated and the new value. Depending on the type of field, the following can be done EXCEPT:
Questão 14
Questão
Workflow tasks can be assigned to:
Please select all that apply.
Responda
-
Role
-
Record Creator
-
Users
-
Multiple Users
-
Record Owner
-
Sales Team
-
Account Team
Questão 15
Questão
The ________ can be customized to restrict user's ability to log into Salesforce.
Responda
-
Role
-
Security Settings
-
Profile
-
Page Layout
Questão 16
Questão
Salesforce can be setup to automatically send email alerts, assign tasks or update field values based on workflow
Questão 17
Questão
What is a sharing rule? Please select all that apply.
Responda
-
Automated rules that grant access to groups of users
-
Exceptions to OWD
-
Irrelevant for public read/write organizations
-
Rules given for a group of users working closely on a project
Questão 18
Questão
Please select the correct statement regarding Account, Opportunity and Case Owners.
Questão 19
Questão
The size limit for document uploads is:
Questão 20
Questão
A public group can be a combination of any of the following groups. Please select all that apply.
Responda
-
Users
-
Queues
-
Public Groups
-
Roles
-
Roles and Subordinates
Questão 21
Questão
What is true about a role?
Please select all that apply.
Responda
-
A user may be associated to one role
-
A user must be associated with one role
-
Controls the level of visibility that users have to an organizations data
-
Role is required while creating Record Types
-
A user can only have one role
Questão 22
Questão
Which of the following is NOT true about Manual Sharing?
Responda
-
Granting record access, one-off basis
-
Owner, anyone above owner in role hierarchy and Admin can manually share records
-
Cannot be done for accounts
-
Like sharing rules, irrelevant for pubilc read/write organizations
Questão 23
Questão
Please select which options allow restricing access via IP ranges.
Responda
-
Add trusted IP ranges for the entire org
-
Add trusted IP ranges for a city
-
Add trusted IP ranges for a specific department
-
Add trusted IP ranges on a Profile by Profile basis
Questão 24
Questão
Folders are used for organizing:
Please select all that apply.
Responda
-
Documents
-
Reports
-
Emails
-
Email templates
-
Dashboards
Questão 25
Questão
If using customizable forecasting then there is a separate forecast role hierarchy.
Questão 26
Questão
It is possible for a user to own a record but not be able to see it.
Questão 27
Questão
You must create the business process before creating record types for each of the following objects, EXCEPT:
Responda
-
Lead
-
Opportunity
-
Case
-
Campaign
-
Solutions
Questão 28
Questão
In order to implement more than one business process, multiple records types must also be implemented.
Questão 29
Questão
A workflow alert can be tracked in Activity History.
Questão 30
Questão
What is NOT true about sharing rules?
Responda
-
Sharing rules open up access whereas OWD restrict access
-
When you delete a sharing rule, the sharing access created by the rule is automatically removed
-
You can edit access levels for any sharing rule and change the specific group or roles for the rule
-
Sharing rules apply to all new and existing records owned by the specified role or group memebers
Questão 31
Questão
The Account, Contact and Opportunity Access options depend on your sharing model.
Questão 32
Questão
Picklist dependancy rules are not enforced during import.
Questão 33
Questão
Creates ads that display on search engines in Salesforce:
Questão 34
Questão
It is only necessary for Identity Confirmation if IP address is unknown and brower cookie does not exist.
Questão 35
Questão
Personal tags cannot be shared.
Questão 36
Questão
Export to Excel is available for Printable Lists.
Questão 37
Questão
You can map a custom lead field to a case.
Questão 38
Questão
What is the limit on the compiled size of the formula field?
Questão 39
Questão
Which of the following is not a Standard Business Object?
Responda
-
Contacts
-
Ideas
-
Accounts
-
Opportunties
Questão 40
Questão
Page layouts are assigned to users based on_______________.
Responda
-
Layout properties
-
Default settings
-
Admin settings
-
Profile settings
-
Role settings
Questão 41
Questão
What does a page layout control?
Please select all that apply.
Responda
-
How detail and edit pages are organized
-
Page section customizations
-
Which fields, related lists and custom links a user can see
-
Rollup summary
-
Field properties - visible, read only and required
Questão 42
Questão
History tracking can be performed on Standard Objects, EXCEPT:
Responda
-
Accounts
-
Forecasts
-
Contacts
-
Leads
-
Opportunites
Questão 43
Questão
Multiple Currencies is activated. What is the maximum granularity available for tracking changes in Currency Rates?
Responda
-
1 week
-
1 Day
-
1 Hour
-
1 Minute
Questão 44
Questão
A lookup field realtionship__________.
Responda
-
Links two formulas together
-
Links two page layouts together
-
Links two objects together
-
Links to roles together
Questão 45
Questão
When you configure search settings for your organization, the new value must be between 5 & 50.
Questão 46
Questão
What is NOT true about formulas?
Responda
-
Formulas cannot reference themselves
-
Fields that are used in formulas cannot be deleted
-
Can reference standard, custom or other formula fields
-
You cannot use Case statement in a formula field
Questão 47
Questão
On a page layout, some standard fields have properies which cannot be changed (e.g. the Created By and Modified By fields).
Questão 48
Questão
Standard picklist fields can be controlling fields but not dependent fields.
Questão 49
Questão
How many editions are there in Salesforce?
Questão 50
Questão
In List View Enhancements, user can export list results to a CSV file.
Questão 51
Questão
Users can search for public tags from the Sidebar and Advanced Search.
Questão 52
Questão
Changing the data type of an existing custom field can cause data loss while changing to number from percentage.
Questão 53
Questão
Custom Fiscal Year works on a define once and use everywhere rule.
Questão 54
Questão
The maximum number of values allowed in a controlling field is:
Questão 55
Questão
Which is NOT a profile component?
Responda
-
Custom Applications
-
UI Settings
-
Page Layouts
-
Field Level Security
-
Record Types Access
-
Permissions
-
Tab Visibility
Questão 56
Questão
If a standard object is renamed, the reports are renamed based on the new label value.
Questão 57
Questão
A custom multi-select picklist can be the controlling field for a dependent field.
Questão 58
Questão
What does a Company profile contain? (Choose 3)
Questão 59
Questão
Record types are not availble in___________.
Responda
-
Developer Edition
-
Enterprise Edition
-
Unlimited Edition
-
Professional Edition
Questão 60
Questão
Customizable forecasting cannot be enabled for use with Custom Fiscal Years.
Questão 61
Questão
What is a record type?
Responda
-
Allows you to define different sets of picklist values for both standard and custom picklist
-
Allows you to define different sets of picklist values only for standard picklist
-
Allows you to define different sets of picklist values only for custom picklist
-
Allows you to define different sets of picklist values only for new picklist
Questão 62
Questão
Do validation rules get enforced on the Lead Conversion?
Questão 63
Questão
Which workflow evaluation criteria cannot be used for Time Dependant Workflows?
Responda
-
When a record is created, or when a record is edited and did not previously meet the rule criteria
-
Only when a record is created
-
Every time a record is created or edited
-
All of the above can be used
Questão 64
Questão
Will data be lost in a custom field if the data type is changed to Number from any other field?
Responda
-
Yes
-
No
-
Depends on the data type
Questão 65
Questão
Which of the following cannot be on the controlling side of the Dependant Picklist?
Responda
-
Checkbox
-
Custom Picklist
-
Standard Picklist
-
Multi-Select Picklist
Questão 66
Questão
Standard users can import a maximum of how many account records in a session?
Questão 67
Questão
Which of the following objects cannot be imported via the Import wizard?
Responda
-
Leads
-
Accounts
-
Opportunities
-
Solutions
Questão 68
Questão
What is the impact on the user if the Organization Locale changes?
Responda
-
The default local of the user is also set to the new organization local
-
The system asks the user select either the organization local or their own
-
No impact, the user keeps using their own default local
-
When a new session occurs, the user will see everything in the new organization local
Questão 69
Questão
Which of the following is the best way to make a field mandatory?
Responda
-
Page Layout
-
Validation Rule
-
Profile
-
Field Level Security
Questão 70
Questão
Dashboards can be created by using standrad reports as source reports?
Questão 71
Questão
Salesforce record Id's are Identical in?
Responda
-
Production and Config only Sandbox
-
Production and Developer Sandbox
-
Production and Full Copy Sandbox
-
Record Id's are always different in different environment
Questão 72
Questão
How many days are deleted records kept in the Recycle Bin?
Questão 73
Questão
Which of the following field types cannot be used as an External ID?
Responda
-
Text
-
Number
-
Picklist
-
Email ID
Questão 74
Questão
Which of the following is not a roll up summary field operation?
Responda
-
SUM
-
MAX
-
MIN
-
COUNT
-
AVERAGE
Questão 75
Questão
What is the significance of the Primary Master - Detail relationship in a Juction Object?
Questão 76
Questão
A user successfully logs in at 3:00pm. If the login hours for the user's profile are set for 7:30am to 3:30pm, then what will happen at 3:31pm
Responda
-
User is automatically logged out
-
User keeps working continuously without any issues
-
User is asked in a popup window if they would like to extend their time
-
User is logged out once they to do any data manipulation
Questão 77
Questão
Which of the following is NOT a standard profile?
Responda
-
Marketing User
-
Sales User
-
Contract Manager
-
Solution Manager
Questão 78
Questão
Which of the following is not a standard Salesforce Application?
Responda
-
Service
-
Sales
-
Call Center
-
Community
-
Marketing
Questão 79
Questão
Which of the following is NOT standard Salesforce functionality?
Responda
-
Web to Lead
-
Web to Case
-
Email to Lead
-
Email to Case
Questão 80
Questão
API's are not available for use in which Salesforce edition?
Responda
-
Developer
-
Professional
-
Enterprise
-
Unlimited
Questão 81
Questão
Can an administrator change the profile settings of the Standard Solution Manager profile?
Questão 82
Questão
Queues cannot be created on created on which object?
Responda
-
Lead
-
Case
-
Account
-
Custom Object
Questão 83
Questão
A custom field is made read only from the field level security and required from Page layout. the field will be....
Questão 84
Questão
Which of the following is not a valid business process?
Responda
-
Sales
-
Marketing
-
Lead
-
Support
-
Solution
Questão 85
Questão
Can the User records be premanently deleted?
Questão 86
Questão
How many fields can be enabled for tracking on a custom object?
Responda
-
10
-
20
-
30
-
40
-
None of the Above
Questão 87
Questão
On Lead conversion, a Lead object custom field can not be mapped to which object custom field?
Responda
-
Accounts
-
Contacts
-
Case
-
Opportunity
Questão 88
Questão
Which feature is not available in Salesforce?
Responda
-
Profile based login hours
-
Profile based login IP ranges
-
Organization based login hours
-
Organization based login IP ranges
Questão 89
Questão
Which of the following is NOT a Mandatory Field while creating a User record?
Responda
-
Profile
-
Role
-
Alias
-
Community Name
Questão 90
Questão
On Lead Conversion, the close date of the newly created opportunity is automatically set to:
Responda
-
Blank
-
Today ()
-
Last day of the current quarter
-
Last day of the current month
-
Last day of the current year
Questão 91
Questão
Which of the following profile permissions will enable the User to edit any record, regardless of the sharing model?
Questão 92
Questão
Which tool should be used to import more then 65000 records?
Responda
-
The Import Wizard
-
Data Loader
-
Toad
Questão 93
Questão
Which of the following Email templates cannot be used to send a mass email?
Responda
-
Text
-
HTML with Letterhead
-
Custom HTML
-
Visualforce
Questão 94
Questão
Which of the following features allows you to send an email when an opportunity reaches a threshold value?
Responda
-
Validation Rule
-
Big Deal Alert
-
Opportunity Alert
-
Big Ticket Email
Questão 95
Questão
Is it possible for users to override their forecasts and forecasts of users below them in the forecast hierarchy?
Questão 96
Questão
Unmanaged packages do not include locked components but can be upgraded.
Questão 97
Questão
Which of the following is an automated process your organization can use to approve records?
Responda
-
Validation Process
-
Approval Process
-
Workflow Rules
-
Record Types
Questão 98
Questão
When are formula fields re-calculated?
Questão 99
Questão
How many custom summary formula fields are allowed on a single report?
Questão 100
Questão
Can a user create their own default Sales Team?
Questão 101
Questão
Conditional highlighting cannot be used for?
Responda
-
Matrix Reports
-
Summary Reports
-
Tabular Reports
-
None of the above
Questão 102
Questão
Which of the following cannot be used as a source report for the analytical snap shot?
Responda
-
Tabular Reports
-
Summary Reports
-
Matrix Reports
-
All can be used
Questão 103
Questão
Which import functionality should be used if one needs to import 30000 cases?
Responda
-
Import Wizard
-
Data Loader
-
Any one of A or B
-
None of A of B
Questão 104
Questão
Is it possible for a user to see different set of data in a report and in a dashboard on the same report?
Questão 105
Questão
Formatting of a report is maintained when it is exported via Printable view.
Questão 106
Questão
Conditional Highlighting only applies to the first summary field in the table?
Questão 107
Questão
How many roll up summary fields can be created in the Enterprise Edition on a custom object?
Questão 108
Questão
Which of the following is a Salesforce definition for a lead?
Responda
-
An organization, individual or company involved with your business such as customers, competitors and partners
-
Any potential revenue generating event, i.e. "sales deal"
-
Any person, organization or company that may be interested in your products and services, not yet customers
-
Any individual or influencer associated with an account
Questão 109
Questão
Which feature in SFDC combines a list view and related records into one screen with different frames so that users have all the information they need when interacting with Salesforce?
Responda
-
Accounts
-
Assets
-
Console
-
Call Center
-
Campaign
Questão 110
Questão
All dashboards viewers see data based on the security settings of the Running User, regardless of their own personal security settings?
Questão 111
Questão
Escalation rules only run during the business hours with which they are associated.
Questão 112
Questão
An opportunity that reaches the threhold with 80% probablity will trigger additional alerts if the probability subsequently goes higher to 85%.
Responda
-
Yes
-
No
-
Depends on the settings
Questão 113
Questão
Which of the following is not part of the profile?
Responda
-
User License
-
Page Layout
-
Record Types
-
Field Level Security
-
Roles
Questão 114
Questão
With sharing rules, one can make automatic exceptions to the organization-wide default for defined sets of users.
Questão 115
Questão
Which of the following is not an available function in the formula fields?
Responda
-
Hyperlink
-
Substitute
-
RPad
-
Vlookup
Questão 116
Questão
The account team is a set of users that normally work together on__________?
Responda
-
Accounts
-
Leads
-
Opportunities
-
Contacts
-
Cases
Questão 117
Questão
How many custom fields can be created on an object in an unlimited edition?
Questão 118
Questão
Running user concept in Dashboard allows users to view data which normally they cannot view.
Questão 119
Questão
If you delete an emai from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin.
Questão 120
Questão
Which OWD sharing default are sharing rules irrelevant?
Questão 121
Questão
Can a user restrict access with the help of the sharing rules?
Questão 122
Questão
Which of the following packages can be upgraded?
Responda
-
Managed
-
Unmanaged
-
Both A & B
-
None of the Above
Questão 123
Questão
In which of the following editions can you create a managed package?
Responda
-
Professional Edition
-
Full Test Sandbox
-
Developer Edition
-
Unlimited Edition
-
Enterprise Edition
Questão 124
Questão
Auto response rules work on which objects?
Questão 125
Questão
Which type of reports can't be used to create groups of data or charts?
Responda
-
Tabular
-
Summary
-
Matrix
-
None of the Above
Questão 126
Questão
A sales team is a set of users that normally work together on _____________?
Responda
-
Account
-
Leads
-
Opportunities
-
Contacts
-
Cases
Questão 127
Questão
How do you determine if the Approval process has been edited?
Questão 128
Questão
What happens when a user owns an opportunity record but does not have the read permission on the opportunity object?
Responda
-
They can still see the record
-
They are not able to see the record
-
This case can never arise, as it conflicts with established sharing rules
Questão 129
Questão
How many ranges can be defined in the case of Conditional Highlighting?
Questão 130
Questão
How many Solution records can be imported via the Import Wizard?
Questão 131
Questão
Which of the following objects does not support the business process?
Responda
-
Lead
-
Account
-
Opportunity
-
Case
-
Solution
Questão 132
Questão
Customizable forcasting is a prerequisite in order to enable territory management.
Questão 133
Questão
Recent Items use the.....
Responda
-
Edit Page Layout
-
Detail Page Layout
-
Sidebar
-
Related List
Questão 134
Questão
What should be the Advanced filter Conditions to meet the requirement "Find contacts owned by XXX that have a title of CFO, functional role of CFO, or reports to the CFO?
1) Title equals CFO
2) Functional Role equals CFO
3) Reports To equals CFO
4) Contact Owner contains XXX
Responda
-
(1 OR 2 OR 3) AND 4
-
(4 AND (2 OR 3)) OR 1
-
(1 OR 2 OR (3 AND 4)
-
(1 AND (2 OR 3)) OR 4
Questão 135
Questão
For custom object records to appear in search results an associated tab needs to exist; the tab does not have to be visible to users.
Questão 136
Questão
If a report returns 20,000 records then....
Responda
-
All 20K records are displayed in the UI
-
First 2K records are displayed in the UI
-
10 Reports each having 2K records are created
-
Report Fails and an error is reported
Questão 137
Questão
Which of the following events are allowed while writing a trigger on feeds item and feed Comment object?
Responda
-
Insert, Update
-
Insert, Delete
-
Insert, Undelete
-
Update, Undelete
-
Insert, Update, Delete
Questão 138
Questão
Field Sets works on both Standard as well as Custom Objects.
Questão 139
Questão
Inline Editing is available in visual force pages.
Questão 140
Questão
With Spring'11 release now you can have Photos in Dashboard components.
Questão 141
Questão
When a field is deleted from the page layout, it is also deleted from the Object
Questão 142
Questão
Two different users will get the same search results on searching for a common keyword.
Questão 143
Questão
On deleting a Tab from an Application ____
Responda
-
Deletes the Tab from Salesforce
-
Deletes the tab from that Application
-
Deletes that particular Object of whose Tab is deleted
-
All of the Above
Questão 144
Questão
Which of the following is the new workflow feature of Spring'11 Release?
Responda
-
Workflow Rules
-
Flows
-
Field Update
-
Outbound messages
Questão 145
Questão
__________ are a collection of Force.com components and applications that are made available to other organizations through the AppExchange.
Responda
-
Application
-
Object
-
Workflow rules
-
Packages
-
Visual Force Pages
Questão 146
Questão
Which of the following is used for automatically opening records by an administrator when they meet a data Trigger point?
Questão 147
Questão
Which of the following statements is True
Responda
-
Tasks allow you to track the specific actions you plan to perform or have performed; Email Alerts cannot track specific actions
-
Email Alerts allow you to track the specific actions you plan to perform or have performed, Tasks cannot track specific actions
-
Email Alerts and Tasks allow you to track the specific actions you plan to perform or have performed
-
Email Alerts and Tasks cannot track the specific actions you plan to perform or have performed
Questão 148
Questão
Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends an email from the case record.
Questão 149
Questão
_________ are words or short phrases that users can associate with most Salesforce records to describe and organize their data in a personalized way.
Responda
-
Views
-
Tags
-
Dashboard
-
Home Page layout
-
Apps
Questão 150
Questão
Which of the following are new features on Chatter tab?
Responda
-
All of the Above
-
Like
-
@Mention
-
Live Updates
Questão 151
Questão
Which of the following makes a User record Unique?
Responda
-
Profile
-
Email ID
-
Username
-
Role
Questão 152
Questão
Which of the following are not controlled by the Page layouts?
Questão 153
Questão
Which of the following is not controlled by the Page Layout?
Responda
-
How detail and edit pages are organized
-
Field properties like visible, read-only and required
-
Controlling which fields, related lists, and Custom Links users sees
-
Page section customizations
-
Rollup summary
Questão 154
Questão
What happens when a user clicks on the Create New Apps option present in the List of Apps section?
Responda
-
User is taken to a Create new App Page in salesforce.com
-
User is taken to App Exchange
-
User is taken to developer.force.com page
-
None of the above
Questão 155
Questão
Can you share the Dashboard components snapshot with everyone in the Company with chatter?
Responda
-
No - cannot share with the company
-
No - cannot share with people who do not have access to the dashboard
-
Yes - but only with people having access to the dashboard will be able to see the data
-
Yes - everyone will be able to see it regardless of the access to the dashboard
Questão 156
Questão
Reports show only the information you can access, whereas Dashboards might show information which cannot access
Questão 157
Questão
It is possible to have Sidebar search enabled with Global Search.
Questão 158
Questão
Though multiple campaigns can be influential, you can only designate one campaign as the primary campaign source on the opportunity.
Questão 159
Questão
Scheduled reports run in the time zone of the user who schedules the report.
Questão 160
Questão
In Spring'11 salesforce.com release Dynamic Dashboards have been launched for which edition:
Responda
-
Developer
-
Professional
-
Enterprise
-
Unlimited
Questão 161
Questão
To email a report to other users, the report must be in a public folder with access granted to the other users?
Questão 162
Questão
All users who access to the same report at the same time will see the same data.
Questão 163
Questão
It is possible for an Account to be part of multiple Territories.
Questão 164
Questão
Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case
Questão 165
Questão
It is possible to report on the converted Leads.
Questão 166
Questão
If a field is visible in the search layout, but hidden for certain users via the field-level security settings, then which of the following statement is true?
Responda
-
The field-level security overrides the search layout and the field will be hidden for all users
-
The field will still be visible in search layout to all the users
-
The field-level security overrides the search layout and the field will be hidden for those users
-
None of the above
Questão 167
Questão
Customer Portal users can view the tags section of a page, if it is included in a page layout.
Questão 168
Questão
The opportunities fields of the campaign statistics section, on a campaign detail page, will only be populated for the campaign designated as the primary campaign source
Questão 169
Questão
Tags are searchable from the standard Search component.
Questão 170
Questão
Which one is the following is the salesforce definition for an opportunity?
Responda
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Any person, organization or company that may be interested in your products and services, not yet customers
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An organization, individual or company involved with your business such as customers, competitors and partners
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Any potential revenue-generating event i.e. “sales deal”
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Any individual or influencer associated with an account
Questão 171
Questão
You can set the Tab, as a Landing Tab, while creating the Tab for the Object
Questão 172
Questão
Which of the following is true regarding Page layouts?
Responda
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Control the layout and organization of detail and edit pages
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Control which fields, related lists, and custom links users see, on detail and edit pages only
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Control which standard and custom buttons display on detail pages and related lists
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Determine whether fields are visible, read only, or required, on detail and edit pages only
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All of the Above
Questão 173
Questão
What does the dashboard snapshot on the Home Page display?
Responda
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Only the dashboard determined by the System Administrator
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You cannot display a dashboard on the Home Page
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The first two rows of any of your available dashboards
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The first row of any available dashboards
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The Complete Dashboard set by the User himself
Questão 174
Questão
If custom Fiscal Years are enabled then you cannot use Standard Forecasting.
Questão 175
Questão
How many User records can be imported via Import Wizard?
Questão 176
Questão
When you insert a record using the API, Validation rules are respected.