CH11 - Organizational Relationships

Description

Quiz on CH11 - Organizational Relationships, created by Justin Banks on 20/08/2014.
Justin Banks
Quiz by Justin Banks, updated more than 1 year ago
Justin Banks
Created by Justin Banks over 10 years ago
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Resource summary

Question 1

Question
German managers are known to be specialists for which a technical background is more typical than a formal education. German foremen, supervisors, and managers typically have professional rather than academic degrees.
Answer
  • True
  • False

Question 2

Question
Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.
Answer
  • True
  • False

Question 3

Question
China's Confucian heritage affects how Chinese will approach their business relationships. All relationships are seen as unequal, and one's ethics are directed toward observing these inequalities.
Answer
  • True
  • False

Question 4

Question
Compartmentalization is the most prominent structural feature of Mexican culture—that is, that Mexicans have a tendency to isolate and divide many aspects of their lives into discrete, independent units.
Answer
  • True
  • False

Question 5

Question
Doors are an important cultural symbol to the Germans.
Answer
  • True
  • False

Question 6

Question
Unlike many U.S. or Japanese corporate conglomerates whose global market success is attributable to diversification, many German firms concentrate on specialization—that is, doing one thing and doing it right.
Answer
  • True
  • False

Question 7

Question
Generally, Mexican organizations do not emphasize self-determination on the job. Unlike workers in the United States, Mexicans usually are not rewarded for initiative.
Answer
  • True
  • False

Question 8

Question
Generally, Mexican workers do not wish to call attention to themselves for outperforming a coworker and may be ashamed and embarrassed if recognized above others.
Answer
  • True
  • False

Question 9

Question
Relationships between Mexican managers and their subordinates are generally distant.
Answer
  • True
  • False

Question 10

Question
As a sign of trust and friendship, Arab men may be seen holding hands. During greetings, men kiss on the cheeks.
Answer
  • True
  • False

Question 11

Question
One of the most frustrating aspects for Americans doing business in Mexico is the:
Answer
  • Spicy food
  • Mexican perception of face
  • Mexican perception of time
  • Hot weather

Question 12

Question
China has now surpassed Germany as the largest exporter of:
Answer
  • Automobiles
  • Beer and ale
  • Agriculture
  • Wool

Question 13

Question
In many Chinese organizations the idea of open communication between managers and workers is:
Answer
  • Encouraged and rewarded
  • Reserved for members of the Communist Party
  • Desired but not practiced
  • Unheard of and thought of as odd and peculiar

Question 14

Question
Many Japanese corporations encourage women employees to marry male employees because:
Answer
  • The company can then implement their anti-nepotism policies forcing the women to retire
  • The majority of Japanese businessmen are too highly paid
  • They can legally pay them less, thereby saving money
  • Japan's constitution requires it

Question 15

Question
In Japanese companies, the primary purpose of taiso is to:
Answer
  • Foster physical fitness
  • Get employees to engage in coordinated activity
  • Punish less productive workers
  • Reward productive workers

Question 16

Question
Which of the following managerial traits was endorsed by most Japanese managers?
Answer
  • Ability to delegate
  • States expectations
  • Good speaker
  • Monitors employees

Question 17

Question
In comparison with U.S. managers, Japanese managers use influence tactics that are:
Answer
  • Direct and concise
  • Guilt oriented
  • Subtle and indirect
  • Punishment oriented

Question 18

Question
In Japan, indirect eye contact is a sign of:
Answer
  • Conflict
  • Disrespect
  • Concentration
  • Deference

Question 19

Question
The most prominent feature of German culture that permeates into their organizations is:
Answer
  • Compartmentalization
  • P-Time orientation
  • Low power distance
  • Collectivism

Question 20

Question
Within organizations, many Chinese workers see the manager as:
Answer
  • A sort of father-like figure who makes decisions and expects obedience from the workers
  • A member of the Communist Party
  • An equal partner in the business
  • Distrustful

Question 21

Question
Many German corporations concentrate on:
Answer
  • Diversification
  • Specialization
  • Utilization
  • Simplification

Question 22

Question
In comparison with workers in the United States, Mexican workers:
Answer
  • Generally are not rewarded for initiative
  • Generally are more individualistic
  • Are paid more
  • Are preoccupied with their careers

Question 23

Question
Most Mexican businesses have:
Answer
  • A decentralized structure incorporating participative management practices
  • A monochronic orientation
  • Low power distance orientation
  • A rigid hierarchy where power is centralized in the person at the top

Question 24

Question
Which of the following statements is generally not true of Arab communication?
Answer
  • Arabs have a tendency to use elaborate and ritualized forms of communication, especially during greetings.
  • Arab women's bodies are not to be seen.
  • As a sign of trust and friendship, Arab men may be seen holding hands.
  • Generally, Arabs have a greater personal space than most Americans
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