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Project Management Final CH 11-13

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Contains all questions and answers from the previous chapter exams (CH 11-13)
Anthony Schulmeister
Quiz by Anthony Schulmeister, updated more than 1 year ago
Anthony Schulmeister
Created by Anthony Schulmeister over 6 years ago
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Resource summary

Question 1

Question
Control is focused on three elements of a project. They are
Answer
  • scope, quality, and customer satisfaction
  • performance, delivery, and cost
  • scope, cost, and time
  • cost, time, and customer satisfaction

Question 2

Question
Which of the following is the key feature of cybernetic control systems?
Answer
  • Manual operations
  • Directional controls
  • Automatic operation
  • Specific preconditions

Question 3

Question
Most control systems used in project management today fall into this category of control system.
Answer
  • cybernetic control
  • robotic control
  • go/no-go control
  • postcontrol

Question 4

Question
Because project milestones may not occur at periodic intervals, go/no-go controls should be linked to the ____________; not simply to the calendar.
Answer
  • actual plans and to the occurrence of real events
  • corporate budgeting process
  • portfolio management review process
  • capital budgeting process

Question 5

Question
The critical ratio control chart uses a ratio made up of two parts -- the ratio of actual progress to scheduled progress, and the
Answer
  • ratio of earned value to planned cost
  • ratio of budgeted cost to actual cost
  • ratio of actual cost to budgeted cost
  • ratio of planned cost to earned value

Question 6

Question
The two fundamental objectives of control are the regulation of results and the
Answer
  • procurement of organizational assets
  • distribution of organizational assets
  • stewardship of organizational assets
  • refurbishing of organizational assets

Question 7

Question
The __________ process controls the project at various points in the life cycle to make sure that the project remains on course. This is opposed to waiting until the project is completed and then finding out it doesn't meet the objectives of the organization
Answer
  • portfolio
  • phased-step
  • phased-gate
  • overarching

Question 8

Question
The ___________ controls take the form of testing to see if some specific precondition has been met.
Answer
  • postcontrol
  • go/no-go
  • cybernetic
  • monitoring

Question 9

Question
______________ are directed towards improving chances for future projects to meet their goals.
Answer
  • postcontrols
  • Go/no-go decisions
  • cybernetics
  • negative feedback loops

Question 10

Question
___________ controls are usually viewed as helpful rather than as a source of unwelcome pressure if the controlees perceive themselves as able to perform inside the prescribed limits.
Answer
  • steering
  • negative feedback
  • postcontrols
  • cybernetic

Question 11

Question
Change control systems, in some industries, are part of a firm's
Answer
  • configuration management system
  • internal IDC system
  • cybernetic system
  • early warning system

Question 12

Question
A majority of uncertainty has its source in systems that lie outside the project, in its
Answer
  • environment
  • stakeholder area
  • sourcing model
  • control zone

Question 13

Question
The _____________ is calculated as (actual progress/scheduled progress) x (budgeted cost/actual cost)
Answer
  • critical ratio
  • highlighted ratio
  • cybernetic ratio
  • efficiency ratio

Question 14

Question
Scope creep can be caused by the
Answer
  • customer
  • team members
  • audit team
  • customer and team members

Question 15

Question
_______________ is a management approach that may be used to make comparisons to "best in class" practices across organizations
Answer
  • processing
  • benchmarking
  • leveling
  • standardizing

Question 16

Question
Thamhain (2013) found that ___________ was/were not only the most frequent risk class but also had the most impact on project performance.
Answer
  • increasing stakeholder involvement
  • changing leadership
  • decreasing costs
  • changing project requirements

Question 17

Question
A(n) _______________ is a monitoring system that forewarns the project manager if trouble arises.
Answer
  • configuration management system
  • internal IDC system
  • cybernetic system
  • early warning system

Question 18

Question
______________ are seen as much the same as a report card.
Answer
  • postcontrols
  • WBSs
  • cybernetics
  • critical ratios

Question 19

Question
The cybernetic control system that acts to reduce deviations from standard is called a
Answer
  • nonautomatic modification
  • critical ratio
  • positive feedback loop
  • negative feedback loop

Question 20

Question
20. For all but __________changes, a risk identification and analysis should be performed.
Answer
  • minor
  • major
  • most
  • few

Question 21

Question
The project audit covers
Answer
  • only financial matters
  • everything except operating matters
  • only ethical and financial matters
  • any specified scope of importance to management

Question 22

Question
The dimension of project success includes the obvious factors of meeting the project's technical and operational specifications. It also includes factors relating to loyalty and repurchase.
Answer
  • project efficiency
  • customer impact/satisfaction
  • business/direct success
  • future potential

Question 23

Question
The __________ dimension of project success includes factors relating to opening a new market, developing a new line of products or services. Alternatively, if an internal project, success factors include developing new technologies, skills, or competencies
Answer
  • project efficiency
  • customer impact/satisfaction
  • business/direct success
  • future potential

Question 24

Question
Identification of the direct goals of a project requires
Answer
  • a reading of the project structure
  • a reading of the project proposal
  • a reading of the budget
  • a reading of the WBS

Question 25

Question
Two of the most common limits on the depth of an investigation and level of detail presented in an audit report are
Answer
  • the personality of the auditor and cooperation received
  • scope and objectives
  • word processing support and existing documentation
  • money and time

Question 26

Question
The accumulation, storage, and maintenance of auditable data are important cost elements. Such storage may be critically important in meeting the legal test of
Answer
  • completeness
  • accuracy
  • due diligence
  • capacity

Question 27

Question
Audits done early in the project lifecycle are often focused on
Answer
  • technical issues
  • management issues
  • financial issues
  • personnel issues

Question 28

Question
For audits made late in the project's life, ____________ are major matters of interest
Answer
  • technical issues
  • management issues
  • financial issues
  • personnel issues

Question 29

Question
In the audit report, negative comments about individuals or groups associated with the project should be
Answer
  • avoided
  • included
  • highlighted
  • disguised

Question 30

Question
An evaluation of the likely outcomes of a policy and their probability of occurrence, usually conducted to compare two or more scenarios or policies is known as
Answer
  • technical evaluation
  • project evaluation
  • risk analysis
  • profit estimation

Question 31

Question
___________ is defined as a standard for performance, commonly established early on for later comparisons
Answer
  • audit
  • baseline
  • evaluation
  • summary

Question 32

Question
____________tries to capture the essence of project successes and failures so that future projects can benefit from past experiences.
Answer
  • auditing
  • postcontrols
  • baselining
  • ruling

Question 33

Question
The most immediate dimension of project success is the project's _____________ in meeting both budget and schedule
Answer
  • timing
  • delay
  • totality
  • effectiveness

Question 34

Question
A typical detailed audit is conducted when _______________ is required
Answer
  • a follow-up to the general audit
  • effectiveness
  • an ethical audit
  • full disclosure

Question 35

Question
The stated project objectives, including customer satisfaction, are part of the project's ________ goals
Answer
  • indirect
  • ancilliary
  • secondary
  • direct

Question 36

Question
The ____________ section of an audit report contains a description of the project to provide a framework of understanding for the reader. Project objectives are clearly delineated.
Answer
  • current status
  • future project status
  • introduction
  • risk management

Question 37

Question
In the current status section of an audit report, the subheading labeled ____________ will compare the work completed with the resources expended.
Answer
  • scope
  • cost
  • schedule
  • quality

Question 38

Question
The _______________ section of the audit report contains the auditor's conclusions regarding progress together with recommendations for any changes in technical approach, schedule, or budget that should be made in the remaining tasks
Answer
  • introduction
  • current project status
  • future project status
  • risk management

Question 39

Question
In the Future Project Status section of the audit report, no assumptions should be made about _________ that are still under investigation at the time of the audit.
Answer
  • financial problems
  • ethical problems
  • efficiency problems
  • technical problems

Question 40

Question
Contact between the a/e team and the _______________ are not made without clearance from senior management
Answer
  • CIO
  • ethics board
  • customer
  • project manager

Question 41

Question
The termination stage of the project rarely has much impact on
Answer
  • residual attitudes of the client towards the project
  • technical success or failure of the project
  • residual attitudes of senior management towards the project
  • the preparedness of the project team for the project

Question 42

Question
When a decision is made to terminate a project by extinction, the most noticeable event is that
Answer
  • all activity on the substance of the project ceases
  • all organizational activity related to the project ceases
  • all further expenditures related to the project are immediately blocked
  • all activity on the project ceases

Question 43

Question
In termination by addition, project assets are
Answer
  • transferred from a dying project to a new division
  • assumed to have been exhausted
  • liquidated
  • retained in the existing project

Question 44

Question
When an in-house project is a major success and it is terminated by institutionalizing it as a formal part of the parent organization; this is termination by
Answer
  • addition
  • starvation
  • integration
  • extinction

Question 45

Question
According to research by Pinto, the two most important critical success factors are
Answer
  • project mission and top-management support
  • trouble-shooting and communication
  • communication and personnel
  • project mission and communication

Question 46

Question
The fundamental purpose of the final project report is to
Answer
  • devote more resources to the project
  • finish the work so that payment can be collected
  • improve future projects
  • document the errors in the project

Question 47

Question
A common mistake in project management is to appoint as project manager an individual with excellent ________ skills but weak ___________ skills.
Answer
  • technical; managerial
  • managerial; technical
  • technical; social
  • social; managerial

Question 48

Question
Most studies have shown that the factors associated with project success or failure
Answer
  • are similar across different industries and the various types of projects
  • are different across different industries and the various types of projects
  • are similar across different industries but different for the various types of projects
  • are different across different industries but similar for the various types of projects

Question 49

Question
The project performance section of the final report
Answer
  • analyzes the impact of organizational structure on the project
  • offers solutions to technical problems that may have occurred
  • reviews the administrative practices used during the project
  • compares what the project achieved with what it aimed for

Question 50

Question
The techniques of project management section of the final report
Answer
  • analyzes the impact of organizational structure on the project
  • offers solutions to technical problems that may have occurred
  • reviews the administrative practices used during the project
  • scrutinizes the methods of planning, control, and risk management

Question 51

Question
The special case of termination by extinction wherein the project experiences a sudden demise even though it was lacking obvious signals that death was imminent is known as
Answer
  • termination by integration
  • termination by addition
  • termination by murder
  • termination by starvation

Question 52

Question
Special ___________ managers are sometimes useful in completing the long and involved process of shutting down the project.
Answer
  • close-out
  • starvation
  • shut-down
  • termination

Question 53

Question
The ___________ section of the final project report is a comparison of what the project achieved with what the project tried to achieve.
Answer
  • project performance
  • administrative performance
  • organizational structure
  • personnel suggestions

Question 54

Question
Cutting a project's budget sufficiently to stop progress without actually killing the project is referred to as
Answer
  • termination by addition
  • termination by extinction
  • termination by starvation
  • termination by subtraction

Question 55

Question
The primary criterion for project _____________ is whether or not the organization is willing to invest the estimated time and cost required to complete the project, given the project's current status and current expected outcome.
Answer
  • continuance
  • termination
  • continuance or termination
  • extinction

Question 56

Question
Bringing the project into the organization as a separate, ongoing entity is called
Answer
  • termination by starvation
  • termination by integration
  • termination by extinction
  • termination by addition

Question 57

Question
According to the text, a _________ cost is generally not relevant to current investment decisions. Rather, decision-makers should focus on the time and cost required to complete the project.
Answer
  • high
  • fixed
  • sunk
  • variable

Question 58

Question
If a project is a major success and it is terminated, by institutionalizing it as a formal part of the parent organization, this is an example of termination by
Answer
  • termination by integration
  • termination by addition
  • termination by murder
  • termination by starvation

Question 59

Question
Which of the following is not a common task for a termination manager?
Answer
  • ensuring completion of the work
  • redistributing personnel materials, and equipment
  • communicating with all stakeholders why the project was terminated
  • overseeing the closing of the project's books

Question 60

Question
In termination by integration, project assets are
Answer
  • liquidated
  • reassigned to another project
  • transferred from the dying project to the newly born division
  • distributed among the existing elements of the parent organization
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