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SDP7 (2) ☉ IITU 2017

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Quiz on SDP7 (2) ☉ IITU 2017, created by Zhandos Ainabek on 19/12/2017.
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Resource summary

Question 1

Question
101. Recognition rather than recall
Answer
  • Keep the amount users have to remember to a minimum
  • Don’t expect users to remember specific, detailed information about system
  • Interface should be designed to allow users to easily recognize or intuit functionality

Question 2

Question
102. This example: ”When you typing in wrong language, google suggest you possible variant of your searching“ refer to:
Answer
  • a. Error prevention
  • b. Help users recognize, diagnose and recover from
  • c. Help and documentation
  • d. Flexibility and efficiency of use
  • e. Use control and freedom

Question 3

Question
103. Find the part of the research planning:
Answer
  • Summary
  • Research Issues
  • Research Structure
  • Immediate User Research
  • Surveys
  • Usability Tests
  • Focus Groups or Interviews
  • Website Metrics Analysis
  • Observational Field Visits and Diary Studies
  • Schedule, Budget, Deliverables (potomu4to simai kald :) )

Question 4

Question
104. The First law of Usability Don’t make me think
Answer
  • True
  • False

Question 5

Question
105. Krug’s Second law of Usability: It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.
Answer
  • True
  • False

Question 6

Question
106. Usability means making sure something works well, and that a person of average ability or experience can use it for its intended purpose without getting hopelessly frustrated:
Answer
  • True
  • False

Question 7

Question
107. As a rule, people don’t like to puzzle over how to do things. If people who build a site don’t care enough to make things obvious it can erode confidence in the site and its publishers. What kind of rule is it? Don’t make me think, First law of usability
Answer
  • True
  • False

Question 8

Question
“Happy talk”: No Time for Small Talk. Happy talk is like small talk – content free, basically just a way to be sociable. But most Web users don’t have time for small talk; they want to get right to the beef. You can – and should – eliminate as much happy talk as possible.
Answer
  • True
  • False

Question 9

Question
110. A good schedule: Provides sufficient time for everything, especially recruiting, guide writing, and enough flexibility to be able to make a mistake or two. The schedule will show your proposed timeframe for carrying out the activities in the Research Structure
Answer
  • True
  • False

Question 10

Question
111. The links to the main sections of the site: the top level of the site’s hierarchy is The Sections—sometimes called the primary navigation
Answer
  • True
  • False

Question 11

Question
112. What is the Breadcrumbs: Like “You are here” indicators, Breadcrumbs show you where you are. (Sometimes they even include the words “You are here.”). It allows users to keep track of their locations within programs, documents, or websites.
Answer
  • True
  • False

Question 12

Question
113. What is the first step for conducting a persona interview? Understand Your Interview Goals
Answer
  • True
  • False

Question 13

Question
114. What is the sitemap?
Answer
  • Visual layout of website pages organized in a hierarchical fashion
  • Top-down view of the site structure and content
  • Allows users to find a specific page they are looking for
  • Helps users understand the overall structure of the site
  • Typically created in HTML

Question 14

Question
116. The wireframing stage generally focuses on:
Answer
  • Page layout
  • Interface elements
  • Navigational systems
  • Functionality
  • Focus... Film Williama Smith'a takoi est'

Question 15

Question
117. What’s usability TESTING?
Answer
  • Usability testing is a tool that allows you to Discover usability issues before the products is developed or goes live.
  • Usability testing is a tool that allows you to Gain direct input on how real users use your product or website.
  • Usability testing is a tool that allows you to Provide an objective basis for making a decision on a design
  • Usability testing is a tool that allows you to Decrease the number of help desk calls after implementation

Question 16

Question
118. Morae: Morae specifically designed for capturing usability tests—sort of like Camtasia on steroids—which allows observers to view the test live on a networked PC, eliminating the need for a camcorder.
Answer
  • True
  • False

Question 17

Question
119. Methods of testing
Answer
  • Heuristic Evaluation
  • Remote Testing
  • Co-discovery Learning
  • Coaching Method
  • Performance Measurement
  • Question-asking Protocol
  • Retrospective Testing
  • Shadowing Method
  • Teaching Method
  • Thinking Aloud Protocol

Question 18

Question
120. What is the goal of Thinking Aloud Protocol?
Answer
  • Get an idea of what the user is thinking and experiencing in the process.
  • the test users are asked to verbalize their thoughts, feelings, and opinions while interacting with the system
  • If the user expresses that the sequence of steps dictated by the product to accomplish their task goal is different from what they expected, perhaps the interface is convoluted.
  • The terminology the user uses to express an idea or function should be incorporated into the product design or at least its documentation.

Question 19

Question
121. What is a character set (alphabet, numbers and punctuation) of a specified design and size? Example: Times, Arial, Sand, etc.
Answer
  • Font
  • Size
  • Color

Question 20

Question
122. What do you call the art of selecting the proper typeface or Font for the job at hand?
Answer
  • Typography
  • Geography
  • Biography

Question 21

Question
123. Affordances are: possibilities for using an object or interface. & classified into real and perceived affordances.
Answer
  • True
  • False

Question 22

Question
124. Which of these are attributes of usability?
Answer
  • Learnability. & Subjective satisfaction.
  • Typography
  • Font

Question 23

Question
125. How do you get to know the user in the usability engineering lifecycle?
Answer
  • Draw up a user profile.
  • Assume the role of an apprentice learning from the master craftsman.
  • Observe representative users

Question 24

Question
126. Concerning competitive analysis, it is true that:
Answer
  • it is used for usability benchmarking. competing systems are analysed.
  • is used to role-play through an interface design. represents a particular type of user.
  • Interactive sketches. Paper mock-ups.

Question 25

Question
127. A persona in the context of goal-oriented interaction design
Answer
  • it is used for usability benchmarking. competing systems are analysed.
  • is used to role-play through an interface design. represents a particular type of user.
  • Interactive sketches. Paper mock-ups.

Question 26

Question
128. Which of the following are recognized kinds of prototypes?
Answer
  • Interactive sketches.
  • Paper mock-ups.

Question 27

Question
129. In a heuristic evaluation: a group of usability experts reviews a user interface according to a small set of general principles
Answer
  • True
  • False

Question 28

Question
131. Thinking aloud testing:
Answer
  • slows down the user by about 17%.
  • cannot provide performance data.
  • is a formative evaluation method.

Question 29

Question
132. Regarding a formal experiment:
Answer
  • Objective measurements are made.
  • A larger number of test users is needed.
  • A fully implemented system is required.

Question 30

Question
133. Setting in storyboard prototyping includes:
Answer
  • Contains enough high-level detail to tell the story
  • People
  • Objects
  • Text
  • Indication of date or time
  • Context

Question 31

Question
134. What the video prototype should NOT show? Things that are irrelevant to your system
Answer
  • True
  • False

Question 32

Question
135. NOT Severity rating: The severity of a usability problem is a combination of three factors: The frequency with which the problem occurs: Is it common or rare? The impact of the problem if it occurs: Will it be easy or difficult for the users to overcome? The persistence of the problem: Is it a one-time problem that users can overcome once they know about it or will users repeatedly be bothered by the problem?
Answer
  • True
  • False

Question 33

Question
136. Heuristic “user control and freedom” deals with: Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.
Answer
  • True
  • False

Question 34

Question
137. It is NOT the step of Heuristic evaluation
Answer
  • Define the purpose of testing in terms of the criteria of Usability.
  • Select the most important indicators.
  • To determine how these indicators will be assessed quantitatively.

Question 35

Question
138. What are should storyboard convey?
Answer
  • People involved
  • Environment
  • Task being accomplished

Question 36

Question
139. First step on starting prototype
Answer
  • Storyboarding
  • Creating paper prototypes
  • Testing paper prototypes
  • Creating digital mock-ups

Question 37

Question
140. Second step on starting prototype
Answer
  • Storyboarding
  • Creating paper prototypes
  • Testing paper prototypes
  • : Creating digital mock-ups

Question 38

Question
141. Third step on starting prototype
Answer
  • Storyboarding
  • Creating paper prototypes
  • Testing paper prototypes
  • Creating digital mock-ups

Question 39

Question
142. Last step on starting prototype
Answer
  • Storyboarding
  • Creating paper prototypes
  • Testing paper prototypes
  • Creating digital mock-ups

Question 40

Question
143. Complete the following sentence: A product or website is usable when … I.It simply works well; II.It’s purpose and intended use are clear, self-evident, and self-explanatory; III.It’s easy to use;
Answer
  • 1
  • 2
  • 3

Question 41

Question
144. Name of the things typically included in a research plan: I.High-level plan summary and outline; II. List of research issues addressed by the plan; III.Schedule.
Answer
  • 1
  • 2
  • 3

Question 42

Question
145. What are some of the benefits of including usability in the project? I.Increasing the number of visitors to the site; II. Increasing sales; III. Better customer loyalty
Answer
  • 1
  • 2
  • 1 and 2
  • 3

Question 43

Question
1. Which interface also known as WIMP?
Answer
  • • GUI
  • • Form interface
  • • Command line
  • • Menus

Question 44

Question
2. Which of the following is NOT an interface design problem?
Answer
  • • Less than intuitive design
  • • Inconsistent problem-solving approaches
  • • The use of black background on a screen form
  • • Excessive use of computer jargon and acronyms

Question 45

Question
This is pyramid of trust. On which level user ready to submit his personal information as like full name, address, phone number to create an account?
Answer
  • • 4
  • • 2
  • • 1
  • • 3

Question 46

Question
4. What is illusion of completeness?
Answer
  • • Users can think they complete task properly
  • • Users can think they can not to share this web page
  • • Users can think they can not to trust to this web page
  • • Users can think they see the entire web page although additional content exists of screen

Question 47

Question
5. An exploratory usability test is:
Answer
  • • Performed early in the development cycle as a way to examine the effectiveness of your preliminary design concepts.
  • • Expansive white space between content elements
  • • Make assumptions about the participant based on his or her background and experience

Question 48

Question
6. What can cause the illusion completeness?
Answer
  • • Performed early in the development cycle as a way to examine the effectiveness of your preliminary design concepts.
  • • Expansive white space between content elements
  • • Make assumptions about the participant based on his or her background and experience

Question 49

Question
7. When conducting a usability test make assumptions about the participant based on his or her background and experience.
Answer
  • True
  • False

Question 50

Question
8. In some online shops you can find possibility to compare products. What type of e-commerce shoppers’ needs were tried to satisfy.
Answer
  • • Researches
  • • Authentication
  • • Usability testing

Question 51

Question
9. There are 4 types of in-person usability testing.Authentication is in this list.
Answer
  • True
  • False

Question 52

Question
10. What gives us direct input on how real users use the system?
Answer
  • • Researches
  • • Authentication
  • • Usability testing

Question 53

Question
11. How does usually web page prototype develop through iterations?
Answer
  • • Paper -> High Fidelity -> Database driven
  • • High Fidelity -> Paper -> Database driven
  • • High Fidelity -> Database driven -> Paper

Question 54

Question
12. What does HCI stand for?
Answer
  • • Human Computer Interaction
  • • Human Computer Intersection
  • • Human Computer Independence

Question 55

Question
14. Imagine on webpage you are browsing there are links with different names but with same destination. How do you think what heuristic is not familiar for designer?
Answer
  • • Consistency and Standard
  • • Flexebility
  • • Help and Documentation

Question 56

Question
15. On which level of pyramid of trust user gets answer on question Do I choose to use this site for this task? Is it better than other options?
Answer
  • 2
  • 1
  • 3

Question 57

Question
16. What solution is better for Bargain hunters?
Answer
  • • Displaying sale items alongside full-priced inventory, as well as providing a clear section for discounted items.
  • • Consistency and Standard
  • • Testing with 5 test users is needed to reveal at least 85% of usability issues

Question 58

Question
17. Allow users to tailor frequent actions.
Answer
  • True
  • False

Question 59

Question
18. What are paper prototype advantages?
Answer
  • • Cheap and fast
  • • Hard and Expensive
  • • No advantages
  • • All of the above

Question 60

Question
19. Recording your usability sessions
Answer
  • • Allows you to review your sessions more thoroughly after the sessions have been conducted
  • • Displaying sale items alongside full-priced inventory, as well as providing a clear section for discounted items.
  • • Testing with 5 test users is needed to reveal at least 85% of usability issues.

Question 61

Question
20. High probably that there will arise usability problem on page 4. On what heuristic would it refer?
Answer
  • • Recognition rather that recall
  • • Consistency and Standard
  • • Help and documentation

Question 62

Question
21. Adam visit www.applestore.com at least once in a week to see what’s news. What type of e-commerce shoppers his behavior fits well?
Answer
  • • Browsers
  • • Sites
  • • Pages

Question 63

Question
22. Which interface will probably be used to enter data to database?
Answer
  • • Form interface
  • • Input interface
  • • Valueinterface

Question 64

Question
23. Eyetracking visualizations show that users often read web pages in an pattern
Answer
  • • F-shaped or Z-shaped
  • • T-shaped or V-shaped
  • • B-shaped or G-shaped

Question 65

Question
24. Follow real-world conventions, making information appear in a natural and logical order. This is true about heuristic-
Answer
  • • Match between real world and system
  • • Recognition rather that recall
  • • Consistency and Standard

Question 66

Question
25. There are 5 main types of e-commerce shoppers. Scientists is nonexistent one.
Answer
  • True
  • False

Question 67

Question
26. A usability lab is ____:
Answer
  • • A necessity for conducting a valid usability test
  • • A public space where the evaluator can interact with a product for computer
  • • A private space specifically designed for conducting usability testing
  • • None of the above

Question 68

Question
27. Which of these dimensions does not relate to usability?
Answer
  • • Efficient
  • • Engaging
  • • Complexity
  • • Effective

Question 69

Question
28. According to Web Users Eyetracking research result what should avoid designers
Answer
  • • Keep navigation all the way to the left
  • • Keep secondary content to the right
  • • Keep primary content to the right
  • • The most important stuff should be showcased between one-third and halfway across the page

Question 70

Question
29. The biggest improvements in user experience come from gathering usability data as early as possible
Answer
  • True
  • False

Question 71

Question
30. They may be learning about new products types or may be well educated about the products they’re looking for, searching for the right combination of features. This statement is true about
Answer
  • • Browsers
  • • Researches
  • • One-time users
  • • Bargain hunters

Question 72

Question
31. All usability problems can be figured out at first iteration
Answer
  • True
  • False

Question 73

Question
32. This technique of interface evaluation was developed by Jakob Nielsen
Answer
  • • Heuristic Evaluation
  • • Remote unmoderated testing process
  • • Thinking Aloud usability test
  • • Microsoft Desirability toolkit

Question 74

Question
33. There are total 18 icons in a graphical user interface. One of them is a 3 dimensional one. A user is unhappy as it conveys that it is different from others where as it is not. The designe defends his decision to use this 3D icon instead of 2D as it represents a 3D object. Who is right?
Answer
  • • Users
  • • Designers

Question 75

Question
34. What is Cognitive Walkthrough
Answer
  • • Usability inspection method
  • • Participant screener
  • • Usability testing with users
  • • Usability principles

Question 76

Question
35. The focus of the cognitive walkthrough is on understanding the system learnability for new or infrequent users
Answer
  • True
  • False

Question 77

Question
36. What is the meaning of Microsoft Desirability toolkit to test Visual Appeal?
Answer
  • • Functional usability testing
  • • Controlled vocabulary test for Interface testing involving users
  • • Usability test on developers side
  • • All are correct

Question 78

Question
37. Site must meet users’ basic trust needs before they demand that visitors enter information or engage with them
Answer
  • True
  • False

Question 79

Question
38. What does this graph say?
Image:
A (binary/octet-stream)
Answer
  • • Users spend more % of their time viewing the left half of the page than viewing on the right half
  • • Users spend less % of their time viewing the left half of the page than viewing on the right half
  • • Users spend more % of their time viewing the right half of the page than viewing on the left half
  • • Users spend less% of their time viewing the right half of the page than viewing on the left half

Question 80

Question
39. In general, heuristic are –
Answer
  • • User satisfaction principles
  • • User interface elements
  • • User involvement methods
  • • All of above

Question 81

Question
40. There are total 18 icons in a graphical user interface. One of them is a 3 dimensional one. A user is unhappy as it conveys that it is different from others where as it is not. To which heuristic this can be related
Answer
  • • Error prevention
  • • Consistency and Standard
  • • Visibility of system status
  • • Match between real world and system

Question 82

Question
1. How many Krug's laws of usability are there?
Answer
  • 3
  • 4
  • 5
  • 6

Question 83

Question
2. Choose first law of usability
Answer
  • a. “Don’t make me think.”
  • b. “It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.”
  • c. “Get rid of half the words on each page, then get rid of half of what is left.” d. Catch me if you can

Question 84

Question
3. Choose second law of usability
Answer
  • a. “It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.”
  • b. “Don’t make me think.”
  • c. “Get rid of half the words on each page, then get rid of half of what is left.”

Question 85

Question
4. Choose third law of usability
Answer
  • a. “Get rid of half the words on each page, then get rid of half of what is left.”
  • Don’t make me think.”
  • c. “It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.”

Question 86

Question
5. Select incorrect one
Answer
  • a. Navigation helps users feel terrible in the site
  • b. Navigation helps users find what they’re looking for
  • c. Navigation tells users what options are available in the current location
  • d. Navigation shows users what they can do in the current location
  • e. Navigation shows users where they are in the site

Question 87

Question
6. Select element which is not a basic navigation element
Answer
  • a. Timely content
  • b. Navigation
  • c. Location indicators
  • d. Page name
  • e. Tabs

Question 88

Question
7. The homepage or main interface no need to provide
Answer
  • a. Advertisement
  • b. Site hierarchy
  • c. Where to start
  • d. Credibility and trust
  • e. Site identity

Question 89

Question
8. A common technique used to communicate findings from user research in a simple and accessible manner
Answer
  • a. Personas
  • b. Complexity
  • c. Picture
  • d. Bias
  • e. Relevance

Question 90

Question
9. When conducting an interview, it is not important to
Answer
  • a. Become best friends with respondents
  • b. Establish trust with interviewee
  • c. Obtain the information you are looking for
  • d. Plan your interview
  • e. Practice your interview

Question 91

Question
10. Interview goals should not include finding out
Answer
  • a. How to shut respondent out
  • b. The background of the people you are interviewing
  • c. What tasks they have to perform
  • d. How those people accomplishes the task
  • e. What corresponding features they look for

Question 92

Question
11. First set of questions of interview should not be designed to
Answer
  • a. Get answers for hard and deep questions about your project
  • b. Get the interviewee talking
  • c. Obtain some background information
  • d. Establish trust
  • e. Show that you are interested in what they have to say and why

Question 93

Question
12. Choose first step of interview
Answer
  • a. Understand your interview goals
  • b. Plan your interview
  • c. Analysis
  • d. Conducting your interview
  • e. Concluding your interview

Question 94

Question
13. Questions in interview should go
Answer
  • a. From simple to more complex
  • b. From complex to more simple
  • c. From less familiar to more familiar
  • d. From hard to easy
  • e. From complex to stupid

Question 95

Question
14. End the interview with an ____________
Answer
  • a. Open-ended question
  • b. Close-ended question
  • c. Multiple choice question
  • d. Checklist
  • e. Likert scale

Question 96

Question
15. What you need to do during conclusion of interview?
Answer
  • a. Be sure to thank the interviewee for his or her time
  • b. Say that interviewee spent time for nothing
  • c. Say it was just for fun
  • d. Don’t say anything
  • e. Say sorry

Question 97

Question
16. Typically follow a simple structure or template
Answer
  • a. User stories
  • b. Use cases
  • c. Scenarios
  • d. ER-diagram
  • e. Incorrect answer

Question 98

Question
17. Follows a template much larger and richer than a user story
Answer
  • a. Use cases
  • b. User stories
  • c. Scenarios
  • d. Incorrect answer
  • e. Storyboard

Question 99

Question
18. Don’t usually follow a template and aren't constrained by a specific or prescribed structure
Answer
  • a. Scenarios
  • b. Use cases
  • c. User stories
  • d. Curriculum vitae
  • e. Incorrect answer

Question 100

Question
19. More concise and less detailed than a scenario
Answer
  • a. User stories
  • b. Use cases
  • c. Scenarios
  • d. Your love affairs
  • e. Incorrect answer
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