Question 1
Question
Supervisor are typically required to have a boarder understanding of Administration and operation then guards.
Question 2
Question
When Writing a report always remember to include 5H & 1 W ?
Question 3
Question
Report has 3 parts ?
Question 4
Question
Narrative reports have a 3 parts ?
Question 5
Question
A Supervisor act on observation of the guards that affect the Client?
Question 6
Question
What is the Morale ? —— Morale is the Mendel condition of an individual or Group with Regard to the tusk at hand
Question 7
Question
Security Supervisor mostly communicate with...?
Answer
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Guard
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Client
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Manager
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Public
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Al of the above
Question 8
Question
Leadership is the ability to inflows and motivate people do to something ?
Question 9
Question
When dealing with the police Private Security should know ....?
Question 10
Question
Enforcing the Security law with fine and prosecution through a process of daily monitoring and review ?
Question 11
Question
How many types of interviews ?
Answer
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Client
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Witnesses
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Guards
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None of the above
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All of the above
Question 12
Question
A supervisor is a key link in the chain between guard and management and client ?
Question 13
Question
It’s better to use black ink for Print documents ?
Question 14
Question
You must one paid your salary through the wages production system ?
Question 15
Question
A procedure is a written set off instruction that described how to perform a particular act or sequence of act ?
Question 16
Question
What is the Mental condition ? It’s a feeling rather than something tangible ?
Question 17
Question
The Note book is only for supervisor protection ?
Question 18
Question
Security guard report can be a weapon ?
Question 19
Question
One of the fundamental roles of the security is to assist in an emergency ?
Question 20
Question
As a supervisor one of your primary roles is client’s satisfaction ?
Question 21
Question
Morale can be good or bad ?
Question 22
Question
Managers are implementers and supervisor are planners ?
Question 23
Question
Motivation + satisfaction = Hard working Employee ?
Question 24
Question
How many types of Risk ?
Answer
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Personal
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Property
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Liability
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All of the above
Question 25
Question
A security supervisor is typically tasked with the responsibilities for security staff at a work site or group sites ?
Question 26
Question
Being a supervisor is not the same as line of employee
Question 27
Question
Leadership is not a job , it’s an activity ?
Question 28
Question
Both management and leadership are skilled task in an organization, but while Manager providing direction leader carry an organization forward ?
Question 29
Question
To be accountable mean to be responsible Or answerable for something ?
Question 30
Question
Supervisor has specific accountabilities of three groups - Employee, Company and client ?
Question 31
Question
Accountabilities - Being accountable means that you have ownership of your responsibilities ?
Question 32
Question
Security supervisor can’t solve the all problem?
Question 33
Question
Good team work means working in co-operation towards a common goal ?
Question 34
Question
Security work is team work, there is always a team either right there or in the background ?
Question 35
Question
Effective communication is skill of being able to give someone the right message in the right way to ensure that it is understood as intended ?
Question 36
Question
How to deal with prejudice personally; ignore it , address it, and tell to someone, change your own behavior ?
Question 37
Question
Morale; mental condition- it is a feeling rather than something tangible ?
Question 38
Question
Motivation, scarification hard working employees ?
Question 39
Question
Motivation - to motivate is to create a situation that causes someone to act in certain way ?
Question 40
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Satisfaction - to satisfy is to do something that create a sense of qualification ?
Question 41
Question
Couching can include ?
Answer
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Sharing expertise
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Advice how to deal with the situation
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Advising on correct behavior
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Supporting individual skills development and growth
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Defining work goal
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Providing employees development through coaching has a number of benefits
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All of the above
Question 42
Question
Guards are often called to deal with the fire both, large or small ?
Question 43
Question
A supervisor ensures that guards are properly prepare for and can carry out and assignment ?
Question 44
Question
Orientation : is the term typically used for training delivered at work site, usually in relation to that work site ?
Question 45
Question
Continual improvement is a strategy for service success, it means always looking for a way to improve your service process ?
Question 46
Question
Emergency situation could be Manmade or natural ?
Question 47
Question
Complain can be made ; verbally , in writing , anonymously ?
Question 48
Question
Being a good coach require that you are practice five specific behavior in your...
Answer
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Work place
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Respect and co operation
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Trust
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Learning
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Support
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Empathy
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All of the above
Question 49
Question
Continual improvement is a strategy for service success it means always looking for a way to improve your service process ?
Question 50
Question
Risk management is the common term for the management risk to an organization assists from potential threats ?