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Pega CSSA 7.2 Dumps

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Quiz on Pega , created by Kavya Virupaksha on 2018-09-17.
Kavya Virupaksha
Quiz by Kavya Virupaksha , updated more than 1 year ago
Kavya Virupaksha
Created by Kavya Virupaksha over 6 years ago
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Question 1

Question
Decision management is used to
Answer
  • Determine why response rates for a campaign are below average in one region
  • Determine the cause of a customer’s problem
  • Determine how to retain a customer and the budget to spend
  • Determine how to optimize the product portfolio to increase market share

Question 2

Question
In an open account case, the customer contact details are captured. The customer can provide several addresses which are stored in the page group Addresses. One of the addresses is the primary address used for correspondence with customer. To easily identify the primary address, you add a PrimaryAddress page property in the case type. How do you link PrimaryAddress to the relevant entry in Addresses without duplicating data on the clipboard?
Answer
  • Configure .primaryAddress to refer to a data page
  • Configure a data transform to set the primary address
  • Configure .PrimaryAddress to point to a keyed data page
  • Configure .PrimaryAddress as a reference property

Question 3

Question
Which configuration allows you to control which user roles can add attachments to a case?
Answer
  • Enable attachment level security on the attachment category
  • Configure a when rule on the attachment category
  • Update the access control setting for adding attachments in the access manager
  • Configure a privilege on the attachment category

Question 4

Question
An application has the following application rulesets. Expenses:01-01 TGB:01-01 TGBCatalog:01-01 A rule with an Apply to class of TGB-Expenses-Work-Reimbursement references a rule PopulateLineItems. The six instances of this rule in the rule cache are as shown below. Apply to Ruleset:Version Availability TGB-Expenses-Work Expenses:01-01-05 Withdrawn TGB-Expenses-Work Expenses:01-01-03 Available TGB-Expenses-Work TGBCatalog:01-01-05 Not Available TGB-Expenses-Work TGBCatalog:01-01-03 Blocked TGB-Expenses Expenses:01-01-03 Final TGB-Expenses TGBCatalog:01-01-05 Available What rule is chosen by rule resolution?
Answer
  • TGB-Expenses-Work PopulateLineItems(TGBCatalog:01-01-05)
  • TGB-Expenses-Work PopulateLineItems(Expenses:01-01-05)
  • TGB-Expenses PopulateLineItems(TGBCatalog:01-01-05)
  • TGB-Expenses PopulateLineItems(Expenses:01-01-03)
  • TGB-Expenses-Work PopulateLineItems(Expenses:01-01-03)
  • TGB-Expenses-Work PopulateLineItems(TGBCatalog:01-01-03)

Question 5

Question
Multiple teams need to update same application version during a development cycle. Which two actions do you perform so that the teams do not affect each other?
Answer
  • Create a new ruleset version of the base application.
  • Create a separate production ruleset for each team.
  • Create a new application for each team built on the base application.
  • Create branches in each team’s application.

Question 6

Question
A requirement states that the Users role cannot open a purchase request during the Audit stage of the case life cycle. How do you identify the case stage to satisfy the requirement?
Answer
  • Configure an Access When record.
  • Configure a Privilege record.
  • Configure a when record.
  • Configure an Access Deny record.

Question 7

Question
You are planning to export your application which includes an unlocked ruleset for delegated rules. What two actions do you perform before you create the archive file?
Answer
  • Configure the product rule to include custom and production rulesets for the applications.
  • Configure the product rule to include unlocked ruleset versions.
  • Skim the ruleset for delegated rules.
  • Unlock all the rulesets in your application.

Question 8

Question
During the development of your application you create operators for testing purposes. You are preparing to migrate the application to another environment. You do not want to include the operators in the archive file. Which two options exclude the operators?
Answer
  • In the operators’ step in the Application Packaging Wizard, clear the check boxes next to operator records in the Product Rule, clear the Include associated data items check box.
  • In the operators’ step in the Application Packaging Wizard, clear the check boxes next to operator records in the Product Rule, clear the Include associated data types check box.
  • Before you run the Application Packaging Wizard, remove the associated ruleset from the operators’ records.
  • Before you run the Application Packaging Wizard, save the operators to an organization ruleset. Select the Exclude non-versioned rules check box in the Product rule.

Question 9

Question
An agent runs every 180 seconds for testing purposes. You have been asked to update the agent so that it runs every Friday at 12.00 A.M. How do you configure this requirement?
Answer
  • Change the periodic pattern to Recurring. Open the Parameters dialog and update the schedule.
  • Keep the periodic pattern. In the Parameters dialog, update the schedule.
  • Keep the recurring pattern and update the Interval value.
  • Change the recurring pattern to Periodic and enter the Interval value.

Question 10

Question
An application includes 3 case types. Members of the App:Users access role are not allowed to run reports for one of the case types. Which two options satisfy the requirement?
Answer
  • Apply an Access When record to test for the case type to the Run Reports action in the Access Manager.
  • Create an Access Deny record and set the Run reports action to No Access
  • Use the Access Manager and set the Run Reports action for the case type to No Access.
  • Apply an Access When record to test for the user role to Run Reports action in the Access Manager.

Question 11

Question
A requirement states that when an assignment is in review, its work status is set to Open- Review. Which two steps do you perform to implement this requirement?
Answer
  • Apply the Open-Review status to the appropriate assignments
  • Create a Filed Value rule for the Open-Review status.
  • Add a data transform to the process to apply Open-Review status before reaching the appropriate assignment.
  • Add Open-Review as an allowed status on the case type rule.

Question 12

Question
An application retrieves data from an external system of record. The data is used for display purpose only. Select the configuration option for the data page that ensures that the data is always current.
Answer
  • Configure the property as Page property and select the Manual data option. Use a data transform to populate the page.
  • Configure the property as a Single Value property. Use the Automatic reference to class instance option to link to the data.
  • Configure the property as Page property and select the Refer to a data page option to point to a data page.
  • Configure the property as Page property and select the Copy data from a data page option to copy the data from the data page.

Question 13

Question
Which specification can you implement using Dynamic Class Referencing (DCF)?
Answer
  • Specialize a flow to route assignments to a different workbasket.
  • Circumstance a flow to route assignments to a different workbasket.
  • Reuse a flow in implementation layer in framework layer.
  • Restrict the use of a flow action to specific users.

Question 14

Question
The following example shows the ruleset list for the logged in operator. What is stored in Admin@MyCo ruleset? Rulesets Admin@MyCo Purchasing:01-01 PurchasingInt:01-01 MyCo:01-01 MyCoInt:01-01 And so on
Answer
  • Preferences for the operator.
  • Rules delegated to the operator.
  • Rules checked out by the operator.
  • Rules recently opened by the operator.

Question 15

Question
The primary purpose of the production ruleset is to allow rules to be
Answer
  • Migrated to a production environment
  • Updated in a production environment
  • Tested in a production environment
  • Reused in multiple production environments

Question 16

Question
In your purchasing application is a decision table with discount codes. You want to delegate the decision table. In which ruleset do you have the decision table to allow delegation?
Answer
  • Production
  • Application
  • Organization
  • Integration

Question 17

Question
An application contains a rule with an Apply to class of TGB-HRApps-Work-Expenses. When updating the application, you want to change the Apply to class of the rule to TGB. How do you prevent the application from using the rule in TGB-HRApps-Work-Expenses?
Answer
  • Set the availability of rule in TGB-HRApps-Work-Expenses to “Withdrawn”
  • Set the availability of the rule in TGB to “Final”
  • Set the availability of rule in TGB-HRApps-Work-Expenses to “Blocked”
  • Set the availability of rule in TGB-HRApps-Work-Expenses to “Not Available”

Question 18

Question
You have a requirement to populate a list of allowed values sourced from database table. The list of allowed values varies based on the context in which the list is used. Which implementation maximizes reusability?
Answer
  • Create a data page sourced with connector. Specializes the data page by class based on context.
  • Create a data page and report definition for each context. Use parameters to filter the result of response data transform.
  • Create a data page sourced with a report definition. Use parameters to specify a filter condition to retrieve specific results based on context.
  • Create a data page and report definition. Circumstance the report definition based on the context.

Question 19

Question
A user is processing a case and receives an error message that the system could not find an appropriate rule to use. Select two possible reasons rule resolution failed to find a rule to execute.
Answer
  • The rule chosen by rule resolution is in a ruleset that is not in the application’s ruleset list.
  • The availability of the rule chosen by rule resolution is set to “Blocked”
  • The context of the rule chosen by rule resolution does not match the context of the referencing rule.
  • The user does not have appropriate privilege to access the rule chosen by rule resolution.

Question 20

Question
A company sends a standard confirmation email once a case is created. In which layer of enterprise class structure would you apply the email correspondence?
Answer
  • Division
  • Enterprise
  • Implementation
  • Unit

Question 21

Question
You want operators in two separate units to be able to perform work routed to either unit. Which configuration supports the requirement?
Answer
  • On each operator’s record, associate the operator with both units.
  • On each operator’s record, associate the operator with the same work group.
  • On the work group record, associate the operators with the work group.
  • On each unit record, associate both operators with each unit.

Question 22

Question
A health plan application includes a process for surgical procedure requests. Currently there is an evaluation sub process in which the physician reviews the diagnosis and reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyses the feedback and approves the appropriate procedure. The healthcare organization has created a new requirement which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to medical director. How do you configure the procedure so that the request can continue to be processed if only two of the three physicians approve the order?
Answer
  • Use a validate rule.
  • Use a Some join condition.
  • Use an Any join condition.
  • Use a decision table.

Question 23

Question
A health plan application includes a process for surgical procedure requests. Currently there is an evaluation sub process in which the physician reviews the diagnosis and reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyses the feedback and approves the appropriate procedure. The healthcare organization has created a new requirement which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to medical director. In order to allow the three physicians to perform the orders in parallel, how would you configure the process?
Answer
  • Add a cascading approval shape that is called by the evaluation subprocess.
  • Add a Split-Join shape, add a list of physicians and call the surgical procedure request process.
  • Add a Split For Each shape, add a list of physicians, and call the evaluation process.
  • Add a Split Join shape, add a list of physicians, and call the evaluation process.

Question 24

Question
A purchase order case is instantiated as a child case of a Purchase Request case. Select the locking options that allow multiple users to edit the Purchase Order case at the same time.
Answer
  • Enable optimistic locking on the Purchase Order case type.
  • Enable optimistic locking on the Purchase Request case type.
  • Enable default locking on the Purchase Request case type.
  • Enable default locking on the Purchase Order case type.

Question 25

Question
Consider the following partial requirement to configure Get Next Work functionality in Pega 7. All workbaskets with which a user is associated must be checked first. Then all eligible assignments from all workbaskets must be consolidated into a single list before being filtered and sorted. Which two options in Operator Id record must you select to configure this requirement?
Answer
  • Get from workbaskets first.
  • Operator is available to receive work.
  • Merge workbaskets.
  • Use all workbasket assignments in the user work group.

Question 26

Question
You are creating a report that lists all open Personal Injury cases for an Auto Claim case. What three options do you use to configure the join for this report?
Answer
  • Specify the join type to include all rows in the Personal Injury class.
  • Specify a join for Personal Injury class.
  • Specify a join for the Auto Claim class.
  • Create the report in Auto Claim class.
  • Create the report in the class group.
  • Specify the join type to only include matching rows.

Question 27

Question
An application contains two Work- derived classes that all belong to the class group. MyCo- HR-SelfService-Work MyCo-HR-SelfService-Work-TimeOff MyCo-HR-SelfService-Work-Expense If report is created in MyCo-HR-SelfService-Work, what instances will the report return?
Answer
  • Instances of MyCo-HR-SelfService-Work-TimeOff and MyCo-HR-SelfService-Work-Expense
  • Instances of all Work- derived classes.
  • Instances of MyCo-HR-SelfService-Work-TimeOff and MyCo-HR-SelfService-Work-Expense unless they are stored in different database tables.
  • Instances of MyCo-HR-SelfService-Work

Question 28

Question
You need to update the navigation menu in a portal. Which tool do you use to identify the rule that contains the menu?
Answer
  • The Run Rule dialog.
  • The System Management Application(SMA)
  • The Tracer
  • Live UI

Question 29

Question
A given user interaction takes 5 seconds. You need to investigate why it is taking so long. Which tool do you use to start the investigation?
Answer
  • Performance Profiler
  • Database Trace
  • Performance Analyzer (PAL)
  • Pega Log Analyzer (PLA)

Question 30

Question
Which two options can you use to provide test data when unit-testing a rule?
Answer
  • Create an activity to populate the clipboard page pySimulationDataPage
  • Open a case, then copy values from pyWorkPage in Run Rule dialog.
  • Use the clipboard tool to populate values on the clipboard page runRulePage
  • Create a data transform and select the data transform in Run Rule dialog.

Question 31

Question
A duplicate case search contains two weighted conditions in which property value in the current case is compared to the same property value in the existing case. After processing multiple cases that have two matching data values, duplicate case search does not identify duplicate cases. What two approaches do you take to diagnose the cause?
Answer
  • For each weighted condition, verify that you have prefixed the keyword Primary to the values in existing case.
  • Verify that total weights of the matching conditions match or exceed threshold.
  • Verify that the case type is instantiated as a temporary case.
  • For each weighted condition, verify that you have prefixed the keyword Primary to the values in the current case.

Question 32

Question
An organization uses a common process to address account inquiries from customers. Each division maintains its own workbasket for processing account inquiries. Select the configuration that standardises the process while ensuring that users in each division only see assignments appropriate to their division?
Answer
  • Use a load balancer router to route assignments to the appropriate division.
  • Pass the workbasket name as a property reference using values on a data page.
  • Circumstance the flow based on Operator’s division to route assignments.
  • Use a skill based router to route assignments to users in the appropriate division.

Question 33

Question
A flow calls a pre-processing data transform to initiate values. There are several flow actions available for the assignment. You want to ensure that values are only initiated once for each flow action. How do you implement a solution?
Answer
  • Add logic to data transform to check if values were already initialized.
  • Configure data transform as post processing instead of pre-processing.
  • Do nothing as pre-processing data transform is called only once per assignment.
  • Make sure the flow action does not have the highest likely hood since it will always be invoked.

Question 34

Question
Which two configuration options can you use in a screen flow to ensure that a user performs steps sequentially and not skip ahead?
Answer
  • Select Save on last step and clear the Only allow navigation back to this step for each step in the screen flow.
  • Select the Enable navigation link and Only allow navigation back to this step for each step in the screen flow.
  • Select the Enable navigation link and Save on last step options for each step in the screen flow.
  • Select the PerformScreenFlow harness on start shape in the screen flow.

Question 35

Question
When configuring a screen flow, a single harness is used to define the navigation style. Where is the harness specified?
Answer
  • On the first assignment shape of the flow rule.
  • On the start shape of the flow rule.
  • In the Design properties of the flow rule.
  • One the first flow action connector of the flow rule.

Question 36

Question
Consider this business use case: Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of managers. You a create a Service Level Agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?
Answer
  • Define the response times using property values that are circumstanced to account for seasonal adjustments.
  • Create multiple circumstances of the SLA to account for seasonal adjustments.
  • Plan a release cycle for updating SLA for each of the expected seasonal adjustments.
  • Delegate SLA to the business managers so they can configure seasonal adjustments.

Question 37

Question
Which two artifacts must you prepare to delegate a rule?
Answer
  • An Access Role that has access to ruleset used to organize delegated rule.
  • A locked ruleset that is added to the production ruleset list of the application rule.
  • An unlocked ruleset that is added to the production ruleset list of the application rule.
  • An Access Group that has access to the ruleset used to organize delegated rules.

Question 38

Question
An insurance application contains a top-level case type named Auto Claim and a Damage Appraisal child case. The company has determined that only one user may open and work on a case at a time. However, users working on Damage Appraisal should not lock out users working on parent case Auto Claim case.
Answer
  • Select Do not lock the parent case when child case is open on Auto Claim case type.
  • Select Do not lock the parent case when child case is open on Damage Appraisal case type.
  • Select Optimistic locking on Damage Appraisal.
  • Select Default locking on Auto Claim case type.

Question 39

Question
In a flow, an integrator shape calls a connector that writes data to a system of record. The system of record is currently not available. How do you simulate the service call invoked from the integrator shape?
Answer
  • Leave the flow in draft mode and simulate the integration values in a data transform.
  • Simulate the data page using a data transform.
  • Create a simulation activity for the connector.
  • Configure global resource settings for the connector.

Question 40

Question
You have a requirement to update account information in an external database. Account information is stored in a single table. What are the two necessary steps to read and write data to the database table?
Answer
  • Configure a data page to use SQL connector rules.
  • Configure activities to read and write data using Obj- methods.
  • Create a local storage to hold the data.
  • Run the External Database Table Class mapping wizard.

Question 41

Question
You want to display an error message to the user of the data page fails to retrieve data. The data page is sourced by a REST connector. How do you detect the error?
Answer
  • Use a transition condition in the activity invoking the connector.
  • Use a when condition in the response data transform configured for the connector.
  • Apply the standard pxErrorHandlingTemplate data transform in the response data transform.
  • Use the error handler flow in the connector.

Question 42

Question
Which of the following is true about Global Resource Settings?
Answer
  • Global Resource Settings allow you to simulate data in an environment for testing purposes.
  • Global Resource Settings allow you to execute connectors in parallel to improve performance.
  • Global Resource Settings allow you to update environmental variables without unlocking rulesets.
  • Global Resource Settings allow you to automate the application migration process.

Question 43

Question
You want to improve the user experience for an application for users on mobile devices. Which three configuration options improve the user’s ability to select and update controls?
Answer
  • Place controls in fixed layout to avoid screen wrapping.
  • Use standard Pega controls rather than custom controls.
  • Size clickable items no smaller than 44 x 44 pixels.
  • Use links instead of a menu for navigation.
  • Configure the display of Date Time field to use a native control.

Question 44

Question
A client wants to replace Pega 7 logo in the Case manager and Case worker portals. Instead of using the company logo, the client wants to use logos for each of the company’s operating subsidiaries – a user in the ABC subsidiary sees logo for ABC, and a user in XYZ subsidiary sees the XYZ logo. How do you add the logos to the application?
Answer
  • Reference each logo in a skin.
  • Upload each logo to a unique binary file record.
  • Upload each logo to a unique section.
  • Upload each logo to the portal record.

Question 45

Question
In an application, how do you ensure that the text formatting for menu items matches the text formatting for button labels?
Answer
  • Create a mixin for the text formatting and apply the mixin to formats for menus and buttons in the skin.
  • Create a format for the text formatting and apply the format to each control.
  • Define a style for text formatting and apply the style to the Perform harness.
  • Create a skin for the text formatting and inherit the skin in the application skin.

Question 46

Question
You want to allow users to use an application on a mobile device, even if the device is not connected to network. Which configuration option supports this requirement?
Answer
  • Configure UI elements to use native controls on mobile devices.
  • Configure properties to copy data from data pages.
  • Source drop down lists and repeating layouts using data pages.
  • Simulate external data sources when application is offline.

Question 47

Question
Consider the following partial requirement for configuring the Get Next Work functionality in Pega 7. The list of workbaskets searched must be limited to only the workbaskets defined in workgroup. Select two options in the Operator ID record to implement this partial requirement.
Answer
  • Use all workbasket assignments in user’s workgroup.
  • Operator is available to receive work.
  • Get from workbaskets first.
  • Merge workbaskets.

Question 48

Question
You have a requirement to associate users in different units to the same workbasket. How do you implement this requirement?
Answer
  • Associate the users to a common unit. Then associate a workbasket to the common unit.
  • Associate the users to a common Work group. Then associate a workbasket to the common work group.
  • Associate the users to a common workbasket. Then associate a workbasket to the common workbasket.
  • Associate the users to a common Work group. Then associate a work group to the appropriate units.

Question 49

Question
Users create insurance coverage request cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, the user submits the request for a review of the patient’s insurance policy. Because multiple users enter requests, duplicate requests can occur. A request is considered a duplicate if the patient name, procedure type, and procedure date match an existing request. You have been given two requirements: • Ensure that users can identify duplicate requests. • If a case is duplicate, it is not written to database, Otherwise, write the case to the database. Which two options configure the application so that users can identify duplicate requests?
Answer
  • Configure a validate rule to validate matching cases.
  • Configure a duplicate search decision table and add it to Decision shape.
  • Configure weighted condition.
  • Add a duplicate search step to the case lifecycle design.

Question 50

Question
Users create insurance coverage request cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, the user submits the request for a review of the patient’s insurance policy. Because multiple users enter requests, duplicate requests can occur. A request is considered a duplicate if the patient name, procedure type, and procedure date match an existing request. You have been given two requirements: • Ensure that users can identify duplicate requests. • If a case is duplicate, it is not written to database, Otherwise, write the case to the database. Which two options satisfy the requirement that only nonduplicate requests are written to the database?
Answer
  • Add a Persist Case flow action to case lifecycle design.
  • Add a Persist Case to the case lifecycle design.
  • Configure the case type to instantiate temporary cases.
  • Configure a create case step to instantiate temporary case.

Question 51

Question
Depending upon the purchase request amount, approvals cascade from the user to a loan officer, then to director and finally to a vice president. The loan officer is the user’s manager. The Director is the loan officer’s manager. The vice president is the director’s manager. Which two approaches can you use the configure the cascading approval?
Answer
  • Approval based on Authority Matrix, with a Decision Tree rule to determine the approver(s).
  • Approval based on Reporting structure and when conditions, using each operator’s Reporting To manager to determine the approver(s).
  • Approval based on Authority Matrix, with a Decision Table rule to determine the approver(s).
  • Approval based on Reporting structure, using the Workbasket manager(s) to determine the approver(s).

Question 52

Question
Which component do you use to decide between two decision logic paths in a decision strategy?
Answer
  • Decision tree
  • Switch
  • Set Property
  • Filter

Question 53

Question
In Pega Decision Management, how do you prevent repeating an offer to a customer?
Answer
  • Add a filter component to the decision strategy.
  • Add a decision shape to the offer flow.
  • Add a volume constraint to the campaign.
  • Add a customer interaction segment to then campaign.

Question 54

Question
An application contains a case type named Time Off. HR requests a report that returns the ID and name of any employee for whom an open Time Off case does not exist. The ID and Name properties are defined for the class Data-Employee-, and an ID property is also defined for the Time Off class. The ID property in Time Off class points to records in Data-Employee-. Select the approach you use to create this report.
Answer
  • Create a report in Time Off class, with a class join to the Employee class.
  • Create reports in both classes, and set the TimeOff report as a sub report of the Employee report.
  • Create reports in both classes, and set the Employee report as a sub report of the TimeOff report.
  • Create a report in Employee class, with a class join to Time Off class.

Question 55

Question
You need a report that presents Operator ID information for every open Time off case. The report will present information from MyCo-HR-SelfService-Work-TimeOff and Data-Admin-Operator-ID classes. Which two options satisfy the requirement?
Answer
  • Specify both classes in Pages & Classes tab of Report Definition rule.
  • Configure a class join on the report definition to join operator information to each case.
  • Add the Operator ID to the Report Definition as a parameter.
  • Use an association rule to join operator information to each case.

Question 56

Question
Decision management is applied to which type of decision?
Answer
  • Determine how to optimize the product portfolio to increase market share.
  • Determine whether or not to offer a product to a customer.
  • Determine why response rates for a campaign in one region are below average.
  • Determine the cause of a customer’s problem.

Question 57

Question
In Pega Decision Management, which level of the proposition data model represents the purpose of the proposition?
Answer
  • Business issue.
  • Proposition Name.
  • Strategy.
  • Group.

Question 58

Question
Which configuration option do you use to delegate a rule?
Answer
  • Save a copy of the rule to production ruleset and restrict the access to the ruleset to a specific access group.
  • Save a copy of the rule to production ruleset, then set the availability of the original rule to Not Available
  • Save a copy of the rule in an application ruleset, restrict the access to the ruleset to a specific access group.
  • Save a copy of the rule to production ruleset, then set the availability of the original rule to Withdrawn

Question 59

Question
In the first step in a case type, the user compares data on a form to data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only want the record that update an account. What two configuration options do you use to implement this requirement?
Answer
  • Apply a when condition to the first step to persist only cases requiring updates.
  • Configure the first step to instantiate the case type as a temporary case.
  • Add a Persist Case shape after the first step.
  • Configure the starting flow to instantiate the case type as a temporary case.

Question 60

Question
You are configuring a screen flow. Steps three through five must be completed in order. How do you configure the screen flow to meet this requirement?
Answer
  • Select the Enable navigation link option for the both steps, and Only allow navigating back to this step option for step five.
  • Select the Enable navigation link and Only allow navigating back to this step for both steps four and five.
  • Select the Enable navigation link for step four and Only allow navigating back to this step for step five.
  • Select the Enable navigation link option for the both steps, and Only allow navigating back to this step for step four.

Question 61

Question
A claims management application sends notification based on the type of damage. Each notification includes a privacy statement, which varies by country. Which implementation satisfies this requirement?
Answer
  • Create a multivariate circumstance rule, a circumstance definition, and a circumstance template.
  • Create a single property circumstanced rule.
  • Create a multivariate circumstanced rule and a when rule.
  • Create a single property circumstanced rule and a when rule.

Question 62

Question
You are configuring a duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?
Answer
  • Add a must match condition where the work status of potential duplicates does not contain “Resolved”.
  • Add a must match condition where the work status of current case does not contain “Resolved”.
  • Add a weighted condition that evaluates the work status of current and existing cases where work status equals “Resolved” and has a weight of “0”.
  • Add a weighted condition where the work status of potential duplicates does not contain “Resolved”

Question 63

Question
Consider the following user story: As a loan officer, I want to be able to automatically accept the next available application for review so I can complete the next highest priority case. How do you implement this user story?
Answer
  • Use a ToDecisionTree router and the GetNextWorkCriteria decision tree.
  • Use a ToLeveledGroup router and Pega’s Get Next Work Functionality.
  • Use a ToWorkbasket router and Pega’s Get Next Work Functionality.
  • Use a ToWorklist router and the GetNextWorkCriteria decision tree.

Question 64

Question
Which two options do you consider when creating a pre-processing data transform?
Answer
  • The effect if the flow action is reloaded.
  • The security setting for the flow action.
  • The timing of the commit for flow action.
  • The potential reuse of the flow action.

Question 65

Question
For which reason do you sue a screen flow?
Answer
  • To organize separate tasks into a logical sequence of steps so you can control how, when, and by whom each task is completed.
  • To enhance the flow rule that routes to multiple users so that there is clear representation of which user on what step.
  • To organize separate tasks into a logical sequence of steps so you can control the order in which a single user can complete the tasks.
  • To simplify the user interface so that a single screen can show all unresolved assignments for an open case.

Question 66

Question
Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases?
Answer
  • Increase the weighting threshold.
  • Decrease the weighting threshold.
  • Increase the weights of weighting conditions.
  • Decrease the weights of weighting conditions.

Question 67

Question
Which two design configurations limit the need for horizontal scrolling when an application used on a mobile device?
Answer
  • Limit text fields to a width of 200 pixels.
  • Set the importance for columns in repeating dynamic layouts.
  • Set the width for layouts in percentages.
  • Use grid layouts rather than repeating dynamic layouts to display tabular data.

Question 68

Question
A client wants to replace Pega 7 logo in the Case manager and Case worker portals. Instead of using the company logo, the client wants to use logos for each of the company’s operating subsidiaries – a user in the ABC subsidiary sees logo for ABC, and a user in XYZ subsidiary sees the XYZ logo. How do you replace the Pega logo with the appropriate logo for each subsidiary?
Answer
  • Create a harness for each division.
  • Create a skin for each division.
  • Create a portal record for each division.
  • Create a portal header for each division.

Question 69

Question
A client requests that you add a footer to the Case Manager portal. How do you satisfy this request?
Answer
  • Configure a navigation record to describe the new portal format.
  • Update the Portal type on the portal record.
  • Update the portal format in the skin applied to the portal
  • Change the section layout on the harness referred on the portal record.

Question 70

Question
An organization creates two applications with separate branding. You create a skin for the portal branding. Select two options that provide consistent branding for the portal while maintaining the branding for each application.
Answer
  • Configure each application skin to inherit the portal skin.
  • Configure the skin in the Data-Portal class.
  • Apply the skin to the production ruleset.
  • Apply the skin to the portal.

Question 71

Question
A declare expression evaluates a circumstanced decision tree. The decision tree evaluates a property set by a data transform. What two steps do you perform to ensure that the decision tree is configured properly?
Answer
  • Configure a test page with data to satisfy the circumstancing condition.
  • Specify the value of circumstancing property when prompted in run rule dialog.
  • Test the declare expression to verify that the rule is configured correctly.
  • Test the data transform to verify the result correct.

Question 72

Question
In which two situations do you use the PegaRULES Log Analyzer to analyse application performance?
Answer
  • During User Acceptance testing.
  • Throughout the application development life cycle.
  • Before migrating an application to testing system.
  • After the application is deployed to a production system.

Question 73

Question
You are trouble shooting a performance issue with a user interaction that exceeds the maximum time of 5 seconds. The elapsed time shown in performance report indicates a total of 2 seconds. Which tool do you use to determine what is adding the additional 3 seconds to the performance measure?
Answer
  • System Management Application
  • Log Analyzer
  • Performance Profiler
  • Database Trace

Question 74

Question
While running an application, a user notes that a system exception occurred. Which log do you review to identify the issue?
Answer
  • Alert
  • AlertSecurity
  • BIX
  • Pega

Question 75

Question
Select the use case that requires the application to use pre- or post-processing in a flow action.
Answer
  • Retrieve data from an external system.
  • Copy selected items to a page list property.
  • Set default values for case properties.
  • Calculate a total for items in a page list property.

Question 76

Question
You are configuring an application to use Get Next Work. The requirement states that operators must always work on the next highest priority assignment from workbaskets. Which two configuration options do you use to implement this requirement?
Answer
  • Select the Operator is available to receive work in Operator ID record.
  • Use a ToWorkGroup router for the assignments.
  • Use a ToWorkbasket router for the assignments.
  • Select the Get from workbaskets first option in the Operator ID records.

Question 77

Question
The current SOAP configuration returns a standard exception when the service cannot find a valid instance of the security activity. What action do you take in order to provide specific information to the user when this exception occurs?
Answer
  • Add a service error fault condition in the service SOAP form.
  • Add a service error fault condition in the service Parse XML form.
  • Add a Mapping error fault condition to the XML Stream form.
  • Add a Mapping error fault condition to the service SOAP form.

Question 78

Question
In which of the following situations would you configure global resource settings?
Answer
  • The credentials for a REST service differ between development and production environments.
  • The thresholds for a SLA are set to hours instead of days in testing environment.
  • A SAP connector returns simulated data in the development environment.
  • Two SOAP connectors execute in parallel to improve performance.

Question 79

Question
You are updating a system of record using a SOAP connector. If the system of record is unavailable, you want to retry after an hour, a notification should be sent to system administrator. How do you implement this requirement?
Answer
  • Implement the logic in connector’s error handler flow.
  • Use a transition condition in the activity step invoking the connector.
  • Implement the logic in the data page’s response data transform.
  • Customize the standard pxErrorHandlingTemplate data transform.

Question 80

Question
You are analysing application performance and notice one or more data transforms exceeding preferred performance parameters. Which of the following performance tools do you use to help troubleshoot the issue?
Answer
  • Performance Analyzer.
  • Database trace.
  • Performance Profiler.
  • PegaRULES Log Analyzer.

Question 81

Question
How do you ensure that only a manager can run a flow action?
Answer
  • Add a pre-processing activity in flow action to determine whether the user is a manager.
  • Add a validate rule to the flow action to determine whether the user is a manager.
  • Add a privilege to the flow action form, then add the privilege to a role assigned to the access group for managers.
  • Add an Access When condition to the flow action to determine whether the user is a manager.

Question 82

Question
Which two configurations can you use to include access groups into your product rule?
Answer
  • Export the access groups using the Access Manager.
  • Associate the access groups with a ruleset included in the application.
  • Add the access group to the product record in the Individual instances to include section.
  • Add the access group to the Application record.

Question 83

Question
Which two configurations can you perform using the Access Manager?
Answer
  • Apply an Access When record to determine whether a user can edit cases they did not create.
  • Apply a privilege to a flow action to control whether a user can authorize a refund to a customer account.
  • Create an Access Deny record to deny claims processors from viewing patient medical data.
  • Specialize access control for one case type in a class group.

Question 84

Question
An agent is configured to run at a 600-second interval with a maximum number of entries set to 50. There are 75 entries in the scheduled queue. If the agent runs at 2.30 PM, when does the agent run again?
Answer
  • One hour after the last run because the master agent runs only once per hour.
  • 600 seconds after the last run started.
  • Depends on the number of nodes in the cluster.
  • 600 seconds after the agent activity processes 50 entries.

Question 85

Question
An agent runs every 300 seconds. You have been asked to update the agent so that it runs every Friday at 12:00 A.M. How do you modify the agent schedule to meet this requirement?
Answer
  • Change the periodic pattern to Recurring. Open the Parameters dialog and update the schedule.
  • Keep the periodic pattern. In the Parameters dialog, update the schedule.
  • Keep the recurring pattern and update the Interval value.
  • Change the recurring pattern to Periodic and enter the Interval value.

Question 86

Question
You want an application to stop processing and return an error when a specific rule is encountered in a locked ruleset. How do you handle this situation?
Answer
  • Make a copy of the rule in a new ruleset version and set the availability to Final.
  • Make a copy of the rule in a new ruleset version and set the availability to Blocked.
  • Create a circumstanced version of the rule in a new ruleset version and set the date range in the past.
  • Unlock the ruleset and delete the rule.

Question 87

Question
When a user selects a product in a list, application displays data about that product. Data is copied to a page property using the Copy data from a data page option. After the data has been copied to the property, when is the data copied to the property again?
Answer
  • When the product is changed.
  • Never.
  • The next time the property is accessed.
  • The next time the case is opened.

Question 88

Question
The page .Customer contains data retrieved from an external system of record using a data page. How do you ensure .Customer always contains the most current data from the data page?
Answer
  • Define a reference property that refers to the data page.
  • Configure .Customer to refer to a keyed data page.
  • Select Copy data from a data page on customer.
  • Select Refer to a data page on .Customer

Question 89

Question
You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application. How do you satisfy the request?
Answer
  • Circumstance the existing Open Field Value record on the application name and update the status value to Open-Review
  • Add the Open-Review status to the application record for the application.
  • Create a Field Value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application.
  • Create a Field Value record named Open-Review for .pyStatusWork with the Apply to class set to the class group.

Question 90

Question
You are configuring a drop-down list with a page list property. When the user selects an item in the list, you want to retrieve data associated with the selected item and add the data to the case. How do you configure the data access for the page list property?
Answer
  • Select the Copy data from a data page option so the selected information can be retrieved using a data page lookup.
  • Select the Manual option so the user can add selected data to the page-type property through the UI.
  • Select the Allow use as reference property in activities option so the selected information can be retrieved using an activity.
  • Select the Refer to a data page option so the selected information can be retrieved using a data page lookup.

Question 91

Question
Select two configuration options that enable you to use the same data page for populating a list and looking up information based on the selected item in the list. (Choose two)
Answer
  • Add parameters to the data page to store the value of the selected list item.
  • Use the Access pages with user defined keys option on the data page.
  • Use page list keys on the data page to identify the selected list item.
  • Set the data page Edit mode to editable so the list of values can be updated.

Question 92

Question
In which two of the following situations would you simulate an integration?
Answer
  • You need to test each flow path in the case processing.
  • The connector is configured to use Global resource settings.
  • The service has slow response times.
  • The service is not available yet.

Question 93

Question
You are updating a System of Record(SOR) using a SOAP connector. You want to display an error message when the system of record is unavailable. How do you implement this requirement?
Answer
  • Implement the logic in the data page’s response data transform.
  • Implement the logic in the connector’s error handler flow.
  • Customise the standard pxErrorHandlingTemplate data transform.
  • Use a transition condition in the activity step invoking the connector.

Question 94

Question
You want to restrict access to a workbasket to certain users. How do you configure this requirement?
Answer
  • Add a skill threshold to workbasket.
  • Add a privilege to the workbasket record and to the appropriate access role.
  • Add the access role for allowed users to the workbasket record.
  • Add the access group for the allowed users to the workbasket record.

Question 95

Question
You need to update the navigation menu in a portal. Which tool do you use to identify the rule that contains menu?
Answer
  • The System Management Application (SMA)
  • Live UI
  • The Run Rule dialog
  • The Tracer

Question 96

Question
Several development teams work on different enhancements. The release date for each enhancement is uncertain. Which two options allow each team to keep its work separate? (Choose Two)
Answer
  • Create a production ruleset for each team.
  • Create a new ruleset for each team.
  • Set up a branch ruleset for each team.
  • Create a new application for each team.

Question 97

Question
An application must support two case types. The case types are released into production on separate schedules. Given these requirements, which specialization approach do you use?
Answer
  • The case types are organized in the same class. Each case type is managed with a unique ruleset.
  • All rules are managed in the same ruleset and circumstanced by case type.
  • The case types are organized in unique classes. Both case types are managed with a single ruleset.
  • The case types are organized in unique classes. Each case type is managed with a unique ruleset.

Question 98

Question
An application contains a flow action with an Apply to: class of TGB-HRApps-Work-TimeOff. When updating the application, you have a requirement to move flow action to TGB-HRApps-Work so it can be used by more than one case type. How do you prevent the application from using the rule in TGB-HRApps-Work-TimeOff?
Answer
  • Set the availability of flow action in TGB-HRApps-Work to “Final”
  • Set the availability of flow action in TGB-HRApps-Work-TimeOff to “Blocked”
  • Set the availability of flow action in TGB-HRApps-Work-TimeOff to “Withdrawn”
  • Set the availability of flow action in TGB-HRApps-Work-TimeOff to “Not available”

Question 99

Question
You populate a data page with product information. The product information varies based on the Product ID. Which implementation maximizes reusability?
Answer
  • Create a data page sourced with a report definition. Circumstance the report definition based on context.
  • Create a data page sourced with a report definition. Use parameters to specify a filter condition to retrieve specific results based on context.
  • Create a data page sourced with a connector. Specialize the data page by class based on context.
  • Create a data page and report definition for each context. Use parameters to filter the results of the response data transform.

Question 100

Question
In which situation do you configure branched rulesets?
Answer
  • Multiple teams need to work on the same version of an application.
  • A team needs to work on the next version of an application while preparing to migrate current version.
  • You need to delegate rules to process owners from the business.
  • One team creates a new patch for an application while another team creates a new major version of the application.

Question 101

Question
Choose three reasons why a rule may not be available for check-out. (Choose three)
Answer
  • The rule is in draft mode.
  • The application security is not configured correctly.
  • The rule is in a locked ruleset version.
  • The rule is already checked out by someone else.
  • The check-out feature is not enabled.

Question 102

Question
A subset of users is allowed to attach a scanned document to a case. Which attachment feature do you leverage to implement your solution?
Answer
  • Configure an Attachment Category.
  • Define a specific access group.
  • Enable attachment level security.
  • Configure an attachment type.

Question 103

Question
You are preparing to migrate an application to the user acceptance testing environment. What three actions should you perform before you create the archive file?
Answer
  • Check in rules in the application ruleset.
  • Associate data instances with an application ruleset.
  • Create the product rule in production ruleset.
  • Lock production rulesets.
  • Merge Branched rulesets.
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