Question 1
Question
Part-time employees should have a contract of employment.
Question 2
Question
A definition of a consultant is...
Answer
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An advisor on government grants
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Paid-for provider of specialist skills or advice
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Part-time employee focused on marketing
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A free advisor from Business Link
Question 3
Question
A permanent employee has to work full-time.
Question 4
Question
In which one of these circumstances might a start-up employ some temporary staff?
Answer
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To handle a shortage in demand
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To achieve economies of scale
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To avoid having to pay income tax
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To meet a short-term increase in workload
Question 5
Question
A start-up may employ full-time permanent staff before it starts to trade.
Question 6
Question
An advantage of employing staff on temporary contracts is...
Answer
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Low-risk and lower-cost method of recruiting
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Fit in with business culture much quicker
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Better knowledge of the business
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Lower cost per hour compared with part-timers
Question 7
Question
Which of these is an advantage of employing full-time staff?
Question 8
Question
What is job sharing?
Answer
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A method of inflexible working
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Where management responsibility is shared
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Where two or more employees share a single role
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Where the pay for a job is split equally
Question 9
Question
Which of the following is NOT a method of external recruitment?
Answer
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Newspaper advert
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Staff newsletter
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Recruitment agency
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Online agency
Question 10
Question
Which of the following is a common disadvantage of external recruitment
Answer
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Leaves another vacancy internally
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Resentment amongst applicants
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Costly
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Unlikely to find best candidate
Question 11
Question
The most common method of selecting an employee in the UK is:
Answer
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A formal interview
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An online test
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An aptitude test
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A candidate centre
Question 12
Question
A key advantage of internal recruitment is:
Answer
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Existing insights into employee skills and ability
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Job can be filled within 3 months
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Right candidate is bound to be selected
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New skills brought into business
Question 13
Question
The percentage of employees who leave a business over a period is known as:
Answer
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Labour productivity
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People management ratio
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Labour turnover
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Staff recruitment
Question 14
Question
The process of selecting candidates suitable for interview is called the?
Answer
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Final allocation
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Candidate file
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Short list
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Appraisal score
Question 15
Question
An increase in labour productivity would allow a business to:
Answer
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Increase fixed costs and/or fixed assets
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Reduced wages and/or bonuses
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Lower prices and/or increase profits
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Lower production capacity
Question 16
Question
A business which has trouble retaining its staff is said to have:
Answer
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Low morale
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High staff loyalty
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Low staff retention
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High absenteeism
Question 17
Question
What is induction training?
Answer
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Training for new directors
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Training for new employees
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Off-the job training for part-timers
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On-the-job training for managers
Question 18
Question
A problem of profit-sharing rewards is that of "free-riders". What is a free-rider?
Answer
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A worker who puts in less effort but shares reward of others
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A worker who earns the biggest profit share
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A worker that works longer hours than the rest
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A worker who refuses to work for nothing
Question 19
Question
Motivating workers by delegating responsibility is known as
Answer
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Mediation
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Empowerment
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Appraisal
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Consultation
Question 20
Question
A retailer schedules staff so that they perform a variety of tasks each day. This is:
Answer
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Job rotation
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Job flexibility
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Job extension
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Job enrichment
Question 21
Question
Providing employees with discounted travel tickets and health insurance is an example of:
Answer
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Fringe benefits
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Performance-related pay
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Job empowerment
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Profit-sharing
Question 22
Question
According to Taylor, workers are mainly motivated by:
Answer
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Hygienic facilities
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Money
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Promotion opportunities
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Job satisfaction
Question 23
Question
An advantage of an "empowered" employee is that he/she...
Answer
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makes more decisions without supervision
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is less likely to want a profit share
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fits better into a tall hierarchy
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is more likely to join a competitor
Question 24
Question
Motivating staff by giving them additional responsibility is known as:
Answer
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Job rotation
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Delayering
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Job enrichment
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Delegation