Question 1
Question
Which statements are true about solutions?
Answer
-
Saving your changes in a solution is mandatory
-
It’s possible to export the Default Solution
-
You cannot create more than 50 solutions
-
Publisher is a mandatory field on a solution
Question 2
Question
Which components can be added to a solution
Answer
-
Team
-
Message
-
Business Rule
-
Business Unit
Question 3
Question
Which components cannot be added to a solution
Answer
-
Subject
-
Service Endpoint
-
Goal
-
Site Map
Question 4
Question
What is true about solutions
Answer
-
Deleting an unmanaged solutions doesn’t delete the components if there is data for them
-
Deleting a managed solutions deletes the components and the data
-
You can only export the default solution as an unmanaged solution
-
You can add plug-in assembly to a solution
Question 5
Question
What is development and not customization or configuration from the list below
Answer
-
Create a plug-in to run on the creation of an account to set reference number
-
Create a custom entity to hold venue information
-
Javascript validation on a phone number field
-
Creating a business rule to disable a field until another field has a value
Question 6
Question
What is removed when you delete an unmanaged solution in CRM 2013
Answer
-
Just the solution record
-
The solution record, the components and all the data
-
The solution record and the components
-
The solution record, it’s components and dependant components.
Question 7
Question
What does the Version number show
Answer
-
major.build.minor.revision
-
major.revision.build.minor
-
major.minor.revision.build
-
major.minor.build.revision
Question 8
Question
you import a managed solution which contains the account entity, you then import an unmanaged solution which also contains the account entity, both solutions change the Account Number field to have a different name, what name is on the account form
Answer
-
Account Number, you cannot change the name of the account number
-
The name given to Account number in the managed solution
-
The name given to the Account Number in the unmanaged solution
-
The name given in the solution which was imported last
Question 9
Question
Which of the below is true
Answer
-
You cannot export the Default Solution
-
You can export the Default Solution from CRM OnPremise to CRM Online
-
You need a special security privilege to import solutions
-
Unmanaged solutions have to be published
Question 10
Question
What is false about managed solutions
Answer
-
Managed solutions can only be changed or altered by the publisher
-
importing a managed solution is automatically published
-
Managed solutions have versioning, unmanaged solutions do not.
-
managed solutions are additive, you cannot remove any components by importing a managed solution
Question 11
Question 12
Question
Can you export an unmanaged solution?
Question 13
Question
Can customization and configuration be used and refer to the same components
Question 14
Question
The correct format for version is major.minor.revision.build
Question 15
Question
Subjects can be added to a solution
Question 16
Question
There is no limit to the number of solutions you can create
Question 17
Question
The prefix in the publisher is added before schema name for entities, fields
Question 18
Question
The changes to components when importing an unmanaged solution cannot be undone
Question 19
Question
Queues can be added to solutions
Question 20
Question
managed properties are customizable by default
Question 21
Question
It’s not possible to export an unmanaged solution
Question 22
Question
managed solution must be published after importing
Question 23
Question
Which two methods can you use to open a Quick Create form? Each correct answer presents a complete solution
Answer
-
In a form that has a lookup field, click the search button and then click New.
-
After performing a search in a lookup field, click the search button, click Look Up More Records, and then click New.
-
Click the Create button on the navigation bar, and then click the entity for which you want to create the record.
-
In a subgrid, click New, click the search button, click Look Up More Records, and then click New.
Question 24
Question
Which statement about the modification of Microsoft Dynamics CRM Solutions is true?
Answer
-
The terms "customization" and "configuration" can be used interchangeably.
-
Having an external partner perform customizations reduces the number of requirements that
must be met by the customizations.
-
Customizing Microsoft Dynamics CRM often requires the use of third-party development tools.
-
Extending Microsoft Dynamics CRM is constrained by the capabilities of the user interface.
Question 25
Question
What defines the form or forms to which a specific business rule is applied?
Answer
-
Logic
-
Action
-
Scope
-
Condition
Question 26
Question
What is the maximum number of stages a business process can contain?
Question 27
Question
You create two Quick Create forms on the Lead entity.The Quick Create forms are for different teams that process Leads for different product groups. Which factor controls the Quick Create form that is available to each user?
Answer
-
The form order of the Quick Create form set
-
The business process flow
-
The activation status of each Quick Create form
-
Security roles
Question 28
Question
Which action can you perform with a Lookup view?
Answer
-
Create a new view based on the Lookup view.
-
Delete the Lookup view.
-
Customize the Lookup view.
-
Set the Lookup view as the default view.
Question 29
Question
You need to track referrals for Leads, Opportunities, and a custom entity named Events.Referrals can be of type Direct, Indirect, Family, Friend, or Colleague. You need to track the referral source and type. What should you do?
Answer
-
Configure the Event entity to allow connections.Create a connection role for each referral
type.For each connection role, set the record types to Lead, Opportunity, and Event.
-
Create a custom option set field named Referral on the Contact form.
-
Add a single line text field named Referral to the Leads, Opportunities, and Events forms.
-
Create native many-to-many (N:N) relationships between each of the entities: Leads,
Opportunities, and Events.Then customize the intersecting entity of the relationship by adding a
referral option set.
Question 30
Question
In the Form Editor, which two navigation group-related actions can you perform? Each correct answer presents a complete solution.
Answer
-
Create a navigation group.
-
Move items from one navigation group to another.
-
Rename a navigation group.
-
Delete a navigation group.
-
Hide a navigation group from a security role.
Question 31
Question
Which two elements can you add to a Field Security Profile? Each correct answer presents a
complete solution.
Answer
-
Teams
-
Business Units
-
Users
-
Security Roles
Question 32
Question
A custom entity is no longer required.What should you do before deleting the entity?
Answer
-
Remove the entity from any required security roles.
-
Check whether the entity has any dependencies.
-
Reassign all the records in the entity.
-
Change the entity ownership to Organization.
Question 33
Question
Which two system entities can participate in business process flows? Each correct answer presents a complete solution.
Answer
-
Account
-
Task
-
Knowledge Base Article
-
Service Activity
-
Goal Metric
Question 34
Question
Which three entities can include business process flows? Each correct answer presents a complete solution.
Answer
-
Goal
-
Price List Item
-
Account
-
Queue
-
Recurring Appointment
-
Contract
Question 35
Question
Which two actions can be configured for a business rule? Each correct answer presents a complete solution.
Answer
-
Set visibility
-
Run workflow
-
Lock or unlock field
-
Email link
Question 36
Question
Which chart design element can you change by using the Chart Designer tools?
Question 37
Question
What is the maximum number of charts that can be added to a single dashboard by default?
Question 38
Question
You plan to convert a personal bar chart to a system chart. What should you do first?
Answer
-
From the Charts view of the default Solution, export the chart.
-
In the Chart Designer, on the More Commands menu, click Export Chart.
-
In the Chart Designer, change the chart to a pie chart.
-
In the Chart Designer, on the More Commands menu, click Convert.
Question 39
Question
You are creating a pie chart by using the Chart Designer tool.
The data set contains more than 100 records.
You need to limit the number of data points that can be displayed on the chart to a maximum of 6.
What should you do?
Answer
-
Limit the chart scope to a maximum of 6 records.
-
Display only 6 colors.
-
Use a Top X rule or Bottom X rule.
-
Set the Horizontal Axis to 6.
Question 40
Question
Which elements CANNOT be included in a system dashboard?
Answer
-
Personal charts
-
Web Resources
-
IFrame elements
-
System charts
Question 41
Question
What is the effect on users within a Business Unit when that Business Unit is disabled?
Answer
-
Users cannot access Microsoft Dynamics CRM.
-
Users have read-only access to Microsoft Dynamics CRM.
-
Users are automatically moved to the parent Business Unit of the disabled Business Unit
-
Users are not affected.
Question 42
Question
The Product entity currently displays one product image.
How many ADDITIONAL image fields can you create in the Product entity?
Answer
-
0
-
1
-
2
-
An unlimited number
Question 43
Question
You are using Microsoft Dynamics CRM Online.
You plan to create an entity named Project.The Project entity will have 15 custom fields.
Which two properties can you change after you create the entity? Each correct answer presents a
complete solution.
Question 44
Question
A custom entity is no longer required.What should you do before deleting the entity?
Answer
-
Remove the entity from any required security roles.
-
Check whether the entity has any dependencies.
-
Reassign all the records in the entity.
-
Change the entity ownership to Organization.
Question 45
Question
You are creating a customized Solution for a conference.
Each conference attendee can register for multiple sessions, and each session can have multiple
registered attendees.Attendees complete surveys after each session.Surveys have custom fields.
Which relationship type should you use between attendees and session registrations to track surveys?
Answer
-
One-to-many (1:N) from session registration to attendee
-
One-to-many (1:N) from attendee to session registration
-
Native many-to-many (N:N) between attendee and session registration
-
Manual many-to-many (N:N) between attendee and session registration
Question 46
Question
You need to add a new custom entity to a Microsoft Dynamics CRM database.Which three actions can
you perform to achieve this goal? Each correct answer presents a complete solution.
Question 47
Question
What type of relationship exists between the Marketing List entity and the Contact entity?
Question 48
Question
You are using Microsoft Dynamics CRM Online.
You plan to create an entity named Project.The Project entity will have 15 custom fields.
Which two properties can you change after you create the entity? Each correct answer presents a
complete solution.
Question 49
Question
You are creating a custom entity. Which three communication and collaboration features can be disabled after they are enabled? Each correct answer presents a complete solution.
Answer
-
Sending email
-
Access Teams
-
Document management
-
Mail merge
-
Notes
Question 50
Question
You customize the Lead entity by adding a country option set that is automatically populated for records created by a third-party website. You map the country option set in the Lead entity to a country option set in the Contact entity. When you create a Contact record, what happens if the option set value specified in the Lead does not exist in the Contact country option set?
Answer
-
The text label and integer value for the country are copied from the Lead country option set to the
Contact country option set.
-
The text label for the country is copied from the Lead country option set to the Contact country option
set and a new integer value is assigned.
-
The country is copied to the Contact record but not added to the Contact country option set.
-
The country field in the Contact record is left blank.
Question 51
Question
When auditing is enabled, which statement about field auditing is true?
Answer
-
Field auditing properties can be set for only one field at a time.
-
Auditing can be turned on or off for a field at any time.
-
Auditing can be turned on for a custom field only while creating the field.
-
Field-level audit properties can be used to create exceptions for an entity that is not enabled for
auditing.
Question 52
Question
A user is editing an Account entity for the first time.The Address 1: Address Type of Account field contains four options, in this order:
Bill To
Ship To
Primary
Other
The user deletes the Ship To and Other options, adds an option named Secondary, and then saves and publishes the record.What are the default values of the options in the record?
Question 53
Question
Which three values are valid Field Requirement property values in Microsoft Dynamics CRM? Each correct answer presents a complete solution.
Answer
-
System Recommended
-
Business Recommended
-
Business Required
-
System Required
-
No Constraint
-
Optional
Question 54
Question
What settings need to change to enable auditing for the account no. on the account entity?
Answer
-
Tick the start auditing checkbox in system settings.
-
Publish all customizations.
-
Set the partitioning rules in the audit rule management
-
Tick the auditing checkbox on the account entity
Question 55
Question
What is false about access teams?
Answer
-
You can have more than one access teams for each entity
-
You can rename access teams
-
An access team isn’t created until you add a user to the sub-grid
-
You cannot delete access teams
Question 56
Question
What privileges can you share
Answer
-
Assign To
-
Write
-
Share
-
Re-Parent
Question 57
Question
You disable a business unit, what happens
Answer
-
User s of the disabled business unit cannot log in to CRM
-
All business units will be disabled
-
Users will still be able to login to CRM
-
The child business units are not disabled
Question 58
Question
What field types can be audited in CRM 2013
Answer
-
Currency
-
Multiple lines of text
-
Lookup
-
Primary key
Question 59
Question
When you re-parent a business unit what happens
Answer
-
Users are disabled
-
Inherited business rules are removed
-
The business unit is deactivated and has to be re-activated
-
The business unit’s default team is deactivated
Question 60
Question
What actions cannot be done to a business unit which isn’t the Root Business unit
Answer
-
Disable the business unit
-
Make the root business unit
-
Delete the business unit
-
Remove all security rules
Question 61
Question
Which fields are not eligible for field level security
Answer
-
Default fields in default entities
-
Custom fields in custom entities
-
Default fields in custom entities
-
Custom fields in default entities
Question 62
Question
What fields on the account entity can be audited
Answer
-
AccountId
-
AccountNumber
-
ParentAccountId
-
CreatedOn
Question 63
Question
What is true about access teams
Answer
-
Access teams can have security roles
-
To delete an access team you have to delete the sub grid from the form
-
Access teams cannot be unticked
-
You can more than one access team Template for each team
Question 64
Question
What is true about field level security
Answer
-
You need the field level security privilege enabled
-
Fields appear in all field level security profiles
-
You cannot delete the system administrator field level security profile
-
You can only set field level security on custom fields
Question 65
Question
What is true about auditing
Answer
-
Only system administrators can view audit logs
-
Audit logs are partitioned every 1 months
-
Users has to have the View Audit history privilege to view audit information
-
Any entity can be audited
Question 66
Question
What is true about security roles
Answer
-
Only security roles which exist in the root business unit can be added to a solution file
-
User can be assigned any security rule which exist in any business unit
-
At least one user must have the system administrator rule
-
Multiple users can be assigned the system administrator rule
Question 67
Question
What is false about owner teams
Answer
-
Owner teams can own records
-
An owner team can be converted to an Access team
-
An access team can be converted to an owner team
-
Owner team must have one security role
Question 68
Question
Each business unit has default team of the same name
Question 69
Question
Primary fields can be audited
Question 70
Question
Only security roles in the root business unit can be added to a solution
Question 71
Question
You cannot rename the root business unit
Question 72
Question
Disabling a business unit will deactivate the records in the business unit
Question 73
Question
Access teams can be assigned security roles
Question 74
Question
Security roles are linked with business units
Question 75
Question
You cannot share dashboards
Question 76
Question
An access team can be converted to an owner team
Question 77
Question
You cannot copy the system administrator security role
Question 78
Question
You cannot share records to team
Question 79
Question
You can add users to a business units default team
Question 80
Question
You can only delete disabled business units
Question 81
Question
At least one user must have the System Administrator role
Question 82
Question
You can only delete users when their records are disabled
Question 83
Question
System administrator roles automatically gets access to all entities
Question 84
Question
Access teams can own records
Question 85
Question
Standard and Custom fields can have fields level security
Question 86
Question
Teams can be assigned security roles
Question 87
Question
Users can be assigned security roles in other business units
Question 88
Question
Disable users still use a CRM license
Question 89
Question
You cannot share records to business unit default teams
Question 90
Question
You can disable the root business unit
Question 91
Question
You can rename an access team
Question 92
Question
You can share charts, view and dashboards
Question 93
Question
You cannot delete the system administrators field level security profile
Question 94
Question
Only users can own records
Question 95
Question
An owner team can be converted into an access team
Question 96
Question
Which document within the Microsoft Dynamics CRM Implementation Guide is new for Microsoft Dynamics CRM 2013?
Answer
-
Administration Guide
-
Customization Guide
-
Installing Guide
-
Planning Guide
Question 97
Question
You are planning an enterprise implementation of Microsoft Dynamics CRM. Which tool provides sample code to support the configuration and customization of Solutions?
Answer
-
Microsoft Visual Studio 2013
-
a third-party data import tool
-
Microsoft Dynamics CRM 2013 Software Development Kit
-
Microsoft Dynamics CRM 2013 for Microsoft Outlook
Question 98
Question
Which action can you perform by using a Microsoft Dynamics CRM Solution?
Answer
-
Back up a database.
-
Move customizations from one database to another database.
-
Compile source code and protect intellectual property.
-
Add new users to a database.
Question 99
Question
Which action represents customization or configuration rather than extension or development?
Answer
-
Create a simple JavaScript Web Resource to dynamically change the font color of negative currency values.
-
Create an XML feed to support real-time currency updates.
-
Create an entity and attributes to support a complex Foreign Exchange business process.
-
Create a plug-in to check Account limits when creating an Opportunity.
Question 100
Question
You need to ensure that only the fields displayed on a specific form appear in advance find search result. In which element should you define the searchable property?
Answer
-
On the form
-
In advance find
-
On the field
-
On the entity
Question 101
Question
You need to create a custom field that support automatic dialing with Microsoft Lync . Which field data type and format should you use?
Answer
-
Single line of text field with Text area format
-
Lookup field with text format
-
Whole number field with phone format
-
Single line of text with phone format
Question 102
Question
You need to automatically process client-side logic before saving records. What should you use?
Answer
-
A dialog
-
A wwf
-
A Plug-in
-
A business rule
Question 103
Question
For which of the following can you set the scope of a business rule?
Answer
-
A specific user
-
A specific view
-
A specific mobile form
-
A specific resouce group