Question 1
Question
What is the correct line spacing for the body text of a personal business letter?
Answer
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Single line spacing throughout the text?
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Single space paragraphs and double space between paragraphs
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Double space paragraphs and single space between paragraphs
Question 2
Question
Bill is comparing a lesson he has typed up to the original lesson document, he has been asked to mark his mistakes. What is this called?
Answer
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Checking
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Formatting
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Proofreading
Question 3
Question
Michael is setting up a new office, he is looking at the latest office equipment and design to make sure he has a comfortable working environment. What is this called?
Answer
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Economics
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Ergonomics
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Physics
Question 4
Question
What is the term used for the greeting of a letter?
Answer
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Body
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Complimentary close
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Salutation
Question 5
Question
What is the term used for the message of a letter?
Answer
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Body
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Salutation
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Date Line
Question 6
Question
What is the term used for the sender's or writer's address?
Answer
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Inside address
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Return address
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Outside address
Question 7
Question
What does the combination of JKL; represent?
Question 8
Question
What does the # symbol mean in terms of proofreading?
Question 9
Question
What does the ^ symbol means in terms of proofreading?
Question 10
Question
How should entries in a bibliography be listed?
Question 11
Question
"Yours Truly," and "Sincerely," are two examples of which part of a letter?
Answer
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Return address
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Complimentary close
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Salutation
Question 12
Question
Why is the writer's name of a letter keyed four lines below the complimentary close?
Answer
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To leave space for the address
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To leave space for the date
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To leave space for the signature
Question 13
Question
Which of the following is NOT an example of proper technique?
Question 14
Question
What is the name for the MOST common arrangement of keyboards?
Question 15
Question
How many lines of 12 point type equal one vertical inch in a document?