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Chap 7 Training - Industrial & Organizational Psychology

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questions that will help prepare you for an exam on training
G Jackson
Quiz by G Jackson, updated more than 1 year ago
G Jackson
Created by G Jackson over 4 years ago
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Resource summary

Question 1

Question
What is the first step in developing an effective training program?
Answer
  • set objectives
  • conduct training needs assessment
  • evaluate training
  • design training

Question 2

Question
What is the last step in developing an effective training program?
Answer
  • design training
  • set objectives
  • evaluate training
  • deliver training

Question 3

Question
According to Goldstein a needs assessment should focus on all of the following levels EXCEPT:
Answer
  • organization
  • job
  • person
  • industry

Question 4

Question
Trainee characteristics, training design, and the work environment can all affect learning and:
Answer
  • training evaluation
  • transfer of training
  • the delivery of training
  • the organization level needs

Question 5

Question
What design factor for the transfer of training teaches employees why something is done well as how it should be done?
Answer
  • identical elements
  • feedback
  • automaticity
  • general principles

Question 6

Question
____________ is an important concept of learning that allows trainees to determine how well they are learning the material.
Answer
  • identical elements
  • feedback
  • automaticity
  • general principles

Question 7

Question
What type of training session is relatively short, spread out over time and more effective in the long term
Answer
  • random training
  • spaced training
  • part training
  • whole training

Question 8

Question
What sequencing of training is best used when components do not need to be taught separately?
Answer
  • pre-test/post-test
  • whole training
  • part training
  • overlearning

Question 9

Question
In this training method, specialized equipment or materials are used to portray a task situation
Answer
  • on-the-job training
  • modeling
  • audiovisual instruction
  • simulation

Question 10

Question
If an employee who just started as a restaurant cook was learning by cooking the food, this would clearly be an example of which type of training?
Answer
  • On the job training
  • simulation
  • auto instruction
  • lecture

Question 11

Question
You are training truck drivers and want to incorporate identical elements into your training. Which method would you use?
Answer
  • auto instruction
  • simulation
  • E-learning
  • conference

Question 12

Question
_____________ is most likely for higher level positions when the incumbent has significant performance deficiencies and the cost of finding a replacement is high.
Answer
  • on the job training
  • executive coaching
  • modeling
  • mentoring

Question 13

Question
What is the final type of criterion in a training program that deals with whether the training had its intended effects?
Answer
  • learning criteria
  • behavior criteria
  • results criteria
  • reactions criteria

Question 14

Question
What type of criteria would measure the skills and knowledge learning in training?
Answer
  • learning criteria
  • behavior criteria
  • results criteria
  • reactions criteria

Question 15

Question
Which design assesses trainees before and after training?
Answer
  • control group
  • pretest-post-test
  • experimental
  • post-test

Question 16

Question
Which of the following is NOT a design factor listed in the textbook to enhance transfer of training?
Answer
  • general principles
  • feedback
  • blended learning
  • overlearning

Question 17

Question
What is a group design that compares trainees with a group of employees who have not received training
Answer
  • control group
  • experimental
  • modeling
  • simulation

Question 18

Question
What is a formal training program used for jobs that take years to fully train an employee?
Answer
  • modeling
  • mentoring
  • apprenticeship
  • on the job training

Question 19

Question
_________________ refers to how much the trainees liked the training and how much they believed they got out of it.
Answer
  • results criteria
  • reactions criteria
  • learning criteria
  • performance criteria

Question 20

Question
What are standards used for comparison that allows you to determine if training has been effective?
Answer
  • criteria
  • evaluation
  • results
  • reactions

Question 21

Question
What is the structure of a study?
Answer
  • criteria
  • design
  • needs assessment
  • goal setting

Question 22

Question
What criteria is concerned with what people are able to do at the end of training?
Answer
  • performance
  • training
  • learning
  • results

Question 23

Question
What criteria is concerned with what the person's performance is on the job?
Answer
  • training
  • performance
  • learning
  • behavior

Question 24

Question
What is the criteria that refers to what a person learned in training, which is frequently done in college exams?
Answer
  • learning
  • performance
  • behavior
  • evaluation

Question 25

Question
The development of a new training program should always include a ______________ component.
Answer
  • performance
  • learning
  • evaluation
  • experiment

Question 26

Question
_______________ criteria concern the trainee's behavior on the job that might have been due to training.
Answer
  • behavior
  • learning
  • performance
  • reactions

Question 27

Question
________________ criteria deals with whether the training had its intended effect. This is the bottom line for effectiveness of a training program.
Answer
  • results
  • reactions
  • evaluation
  • training

Question 28

Question
What is it called when trainees watch someone perform a task and then reenact what they have seen?
Answer
  • modeling
  • mentoring
  • role play
  • blended learning

Question 29

Question
A ____________________ is a type of simulation in which the trainee pretends to be doing a tak
Answer
  • role play
  • modeling
  • mentoring
  • on the job training

Question 30

Question
When multiple methods are combined, ___________________ can be produced.
Answer
  • blended learning
  • modeling
  • role play
  • E-learning

Question 31

Question
_____________ is a special kind of work relationship between two employees in which the more experienced one offers career guidance, counseling, and emotional support and serves as a role model, to the less experienced one.
Answer
  • mentoring
  • modeling
  • role play
  • blended learning

Question 32

Question
_______________ is concerned with the person's performance on the job than in the training setting.
Answer
  • behavior criteria
  • results criteria
  • performance level criteria
  • reactions criteria

Question 33

Question
_________________ means that the responses in the training situation are identical to those in the job situation.
Answer
  • identical elements
  • automaticity
  • overlearning
  • general principles

Question 34

Question
______________ refers to giving the trainee practice beyond what is necessary to reach a criterion for success in training.
Answer
  • overlearning
  • part training
  • whole training
  • massed training

Question 35

Question
_________________ means that trainees can perform tasks smoothly without having to mentally monitor or pay attention to how they are performing.
Answer
  • overlearning
  • automaticity
  • identical elements
  • part learning

Question 36

Question
_____________ training refers to breaking a task into components that are learned one at a time. _______________ training occurs when the same entire task is taught at one time rather than breaking it into individual components.
Answer
  • massed, spaced
  • spaced, massed
  • whole, part
  • part, whole

Question 37

Question
A training session that is long in duration and takes place over a relatively short period of time is called?
Answer
  • massed
  • spaced
  • whole
  • part

Question 38

Question
What is a training session called that is relatively short and spread out overtime?
Answer
  • whole
  • spaced
  • massed
  • part

Question 39

Question
______________ is the use of electronic tools to provide training
Answer
  • E-learning
  • Auto
  • Lecture
  • Programmed

Question 40

Question
______________ instruction divides the material to be covered into a series of individual chunks or frames. It's a form of auto instruction.
Answer
  • Audio visual
  • Programmed
  • Lecture
  • E-learning

Question 41

Question
A(n) ____________________ is conducted to determine which employees need training and what the content of their training should be.
Answer
  • Needs assessment
  • Content assessment
  • Training assessment
  • Behavioral assessment

Question 42

Question
A _______________ needs assessment is concerned with the nature of the tasks involved in each job.
Answer
  • job level
  • performance level
  • person level
  • organizational

Question 43

Question
______________ resources are wasted if a needs assessment is not done.
Answer
  • organizational
  • training
  • design
  • measuring

Question 44

Question
Most organizational training is conducted with the expectation that employees will apply what they have learned on the job. This is called __________________.
Answer
  • Transfer of training
  • E-learning
  • simulation
  • auto instruction

Question 45

Question
The __________________ level is concerned with the objectives of the organization and how they are addressed by the performance of employees
Answer
  • organizational
  • job
  • person
  • industry

Question 46

Question
This level is concerned with how well job applicants or present employees are able to do job tasks.
Answer
  • person
  • organization
  • job
  • industry

Question 47

Question
Without some form of _______________, it is doubtful that learning can occur
Answer
  • E-learning
  • Feedback
  • Training
  • Automaticity
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