Lecture 5- Integrating information systems

Description

Highers Accounting and Finance (Year 2) (Business Information Systems) Quiz on Lecture 5- Integrating information systems, created by George Mariyajohnson on 13/07/2020.
George Mariyajohnson
Quiz by George Mariyajohnson, updated more than 1 year ago
George Mariyajohnson
Created by George Mariyajohnson over 4 years ago
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Resource summary

Question 1

Question
Systems interface- A [blank_start]link[blank_end] between [blank_start]two[blank_end] information [blank_start]systems[blank_end]. The interface is likely to consist of [blank_start]hardware[blank_end] & [blank_start]software components[blank_end]
Answer
  • link
  • two
  • systems
  • hardware
  • software components

Question 2

Question
One systems interface design principle is [blank_start]simplicity[blank_end]. The interface should not be [blank_start]over-complicated[blank_end]
Answer
  • simplicity
  • over-complicated

Question 3

Question
Another systems interface design principle is [blank_start]protocols[blank_end]. If there are any [blank_start]existing[blank_end] protocols for the interface to be designed, these should be [blank_start]used[blank_end]
Answer
  • protocols
  • existing
  • used

Question 4

Question
Third systems interface design principle is [blank_start]control/verification[blank_end]. The interface should include some [blank_start]controls[blank_end]. For example, a check of the [blank_start]total number[blank_end] of entries sent or verification from one system to [blank_start]another[blank_end] that the received data has been [blank_start]processed[blank_end]
Answer
  • control/verification
  • controls
  • total number
  • another
  • processed

Question 5

Question
Fourth systems interface design principle is [blank_start]log files[blank_end]. A log of all data [blank_start]transmitted[blank_end] across the interface needs to be [blank_start]retained[blank_end], as well as logs of when data was [blank_start]received & sent[blank_end]
Answer
  • log files
  • transmitted
  • retained
  • received & sent

Question 6

Question
Fifth systems interface design principle is provide an [blank_start]application programming interface[blank_end]. An API as relevant to a systems interface is a [blank_start]specification[blank_end] which describes how a certain piece of software communicates with another
Answer
  • application programming interface
  • specification

Question 7

Question
One type of control which should be considered for any system interface is [blank_start]full documentation[blank_end]. The [blank_start]technical[blank_end] details of the interface should be [blank_start]detailed[blank_end] & any protocols adopted should be [blank_start]clearly set out[blank_end]
Answer
  • full documentation
  • technical
  • detailed
  • clearly set out

Question 8

Question
Another type of control which should be considered for any system interface is [blank_start]verification & logging[blank_end]. A systems interface should be [blank_start]designed[blank_end] to provide a [blank_start]mechanism[blank_end] to verify that the data has been [blank_start]transferred correctly[blank_end]. Also, a log of all the events related to the interface should be kept
Answer
  • verification & logging
  • designed
  • mechanism
  • transferred correctly

Question 9

Question
Third type of control which should be considered for any system interface is [blank_start]general controls[blank_end]. There may be considerations about [blank_start]user access[blank_end] to a systems interface &/ or [blank_start]security issue[blank_end]
Answer
  • general controls
  • user access
  • security issue

Question 10

Question
Customer relationship management (CRM)- A [blank_start]business[blank_end] approach which aims to [blank_start]understand[blank_end], [blank_start]anticipate[blank_end] & [blank_start]respond[blank_end] to the needs of [blank_start]present[blank_end] & [blank_start]potential[blank_end] customers
Answer
  • business
  • understand
  • anticipate
  • respond
  • present
  • potential

Question 11

Question
Two advantages of systems integration are [blank_start]improved[blank_end] information [blank_start]visibility[blank_end] in an organisation & more [blank_start]efficient[blank_end] business [blank_start]processes[blank_end]
Answer
  • improved
  • visibility
  • efficient
  • processes

Question 12

Question
Three issues with lack of systems integration are [blank_start]reduces[blank_end] possible information [blank_start]outputs[blank_end] from systems, [blank_start]increases time[blank_end] needed by staff to enter [blank_start]data[blank_end] & [blank_start]increase errors[blank_end] as data needs to be in several systems
Answer
  • reduces
  • outputs
  • increases time
  • data
  • increase errors

Question 13

Question
Systems integration is important because it ensures [blank_start]each[blank_end] function’s [blank_start]data[blank_end] is shared & [blank_start]communicated[blank_end] with other departments & [blank_start]prevents[blank_end] data silos
Answer
  • each
  • data
  • communicated
  • prevents

Question 14

Question
Information systems could be integrated through [blank_start]software interface[blank_end] ([blank_start]communication[blank_end] between [blank_start]two[blank_end] pieces of [blank_start]software[blank_end]). It can be [blank_start]customised[blank_end] or [blank_start]in-built[blank_end] protocol, [blank_start]agree[blank_end] what data is [blank_start]sent[blank_end] & detect [blank_start]error[blank_end]. The communications medium is most likely over [blank_start]LAN[blank_end] or [blank_start]WAN[blank_end]
Answer
  • software interface
  • communication
  • two
  • software
  • customised
  • in-built
  • agree
  • sent
  • error
  • LAN
  • WAN

Question 15

Question
Internal systems interface- Where [blank_start]two[blank_end] or [blank_start]more[blank_end] different information [blank_start]systems[blank_end] within [blank_start]same[blank_end] organisation are [blank_start]connected[blank_end] i.e. [blank_start]best-of-breed[blank_end]
Answer
  • two
  • more
  • systems
  • same
  • connected
  • best-of-breed

Question 16

Question
External systems interface- Where [blank_start]two[blank_end] or [blank_start]more[blank_end] different information [blank_start]systems[blank_end] in [blank_start]different[blank_end] organisations are [blank_start]connected[blank_end]. Typically an organisation has [blank_start]little[blank_end] or [blank_start]no[blank_end] control over systems or data of [blank_start]other[blank_end] organisations
Answer
  • two
  • more
  • systems
  • different
  • connected
  • little
  • no
  • other

Question 17

Question
Application Programming Interface (API)- [blank_start]Specification[blank_end] which describes how [blank_start]certain[blank_end] piece of [blank_start]software[blank_end] communicates with another. It can be considered as [blank_start]implementation[blank_end] of [blank_start]protocol[blank_end]
Answer
  • Specification
  • certain
  • software
  • implementation
  • protocol

Question 18

Question
Systems interfaces are supported by underlying [blank_start]operating system[blank_end] software, [blank_start]application[blank_end] software & by [blank_start]hardware[blank_end]. Exact configuration of hardware & software for any particular systems interface will [blank_start]vary[blank_end]. However, nowadays systems interface will involve use of [blank_start]networking hardware[blank_end]
Answer
  • operating system
  • application
  • hardware
  • vary
  • networking hardware

Question 19

Question
Customer Relationship Management (CRM)- Process by which [blank_start]customer relationships[blank_end] are [blank_start]forged[blank_end] & [blank_start]maintained[blank_end]. From systems view this includes: [blank_start]data collection[blank_end] & [blank_start]data analysis[blank_end]. Also, it assists in managing [blank_start]future revenue streams[blank_end] of business which is of interest to [blank_start]accountants[blank_end]
Answer
  • customer relationships
  • forged
  • maintained
  • data collection
  • data analysis
  • future revenue streams
  • accountants

Question 20

Question
Supply Chain Management (SCM)- [blank_start]Active[blank_end] management of [blank_start]supply chain[blank_end] activities to maximise [blank_start]customer value[blank_end] & sustain [blank_start]competitive advantage[blank_end]. It aims to forge [blank_start]relationships[blank_end] with [blank_start]suppliers[blank_end]. It is about both [blank_start]physical[blank_end] & [blank_start]information[blank_end] flows so all involved parties are [blank_start]coordinated[blank_end]
Answer
  • Active
  • supply chain
  • customer value
  • competitive advantage
  • relationships
  • suppliers
  • physical
  • information
  • coordinated

Question 21

Question
Degree of integration between organisation & suppliers depend on factors such as: [blank_start]nature[blank_end] of [blank_start]supplier/market[blank_end] relationship, level of [blank_start]technology[blank_end], [blank_start]strategic alliance[blank_end] (longer term relationship) & level of [blank_start]vertical integration[blank_end] (how much of upstream supply chain is owned by organisation)
Answer
  • nature
  • supplier/market
  • technology
  • strategic alliance
  • vertical integration

Question 22

Question
Two main options in how accounting software & banks can integrate are: [blank_start]payment processing[blank_end] & [blank_start]automated bank reconciliation[blank_end]. SAP offers bank [blank_start]communications[blank_end] management application, which combines with its [blank_start]SWIFT integration[blank_end] package
Answer
  • payment processing
  • automated bank reconciliation
  • communications
  • SWIFT integration

Question 23

Question
According to Davenport & Harris (2007), data analytics is ‘[blank_start]extensive[blank_end] use of data, [blank_start]statistical[blank_end] & [blank_start]quantitative[blank_end] analysis, [blank_start]explanatory[blank_end] & [blank_start]predictive[blank_end] models, & [blank_start]fact-based[blank_end] management to drive [blank_start]decisions[blank_end] & [blank_start]actions[blank_end]’. According to Davenport (2012), [blank_start]human[blank_end] element of data analytics is important
Answer
  • extensive
  • statistical
  • quantitative
  • explanatory
  • predictive
  • fact-based
  • decisions
  • actions
  • human

Question 24

Question
Enterprise systems allow users to [blank_start]interrogate[blank_end] data in [blank_start]complex[blank_end] & [blank_start]multi-dimensional[blank_end] ([blank_start]multi-dimensional[blank_end] data refers to [blank_start]data[blank_end] which is broken down into several [blank_start]dimensions[blank_end] such as [blank_start]time[blank_end], [blank_start]product[blank_end] or [blank_start]location[blank_end]) ways. Such data may be stored in several [blank_start]locations[blank_end] within software system (often archived in [blank_start]data warehouse[blank_end])
Answer
  • interrogate
  • complex
  • multi-dimensional
  • multi-dimensional
  • data
  • dimensions
  • time
  • product
  • location
  • locations
  • data warehouse

Question 25

Question
Data warehouse- [blank_start]Historical[blank_end] data which is sourced from [blank_start]several[blank_end] organisational systems & is stored [blank_start]independent[blank_end] of operation data. It’s used for [blank_start]query[blank_end] & [blank_start]analysis[blank_end], rather than [blank_start]operational[blank_end] purposes
Answer
  • Historical
  • several
  • independent
  • query
  • analysis
  • operational

Question 26

Question
Online analytical processing (OLAP)- [blank_start]Software[blank_end] tool which allows users to [blank_start]query[blank_end] & [blank_start]analyse[blank_end] historical data, typically within [blank_start]data warehouse[blank_end] which is separate from [blank_start]operational[blank_end] data
Answer
  • Software
  • query
  • analyse
  • data warehouse
  • operational

Question 27

Question
Online transaction processing (OLTP)- Refers to how [blank_start]database[blank_end] is structured to [blank_start]retrieve[blank_end] operational data. OLTP [blank_start]databases[blank_end] are structured to optimise [blank_start]speed[blank_end] & [blank_start]data integrity[blank_end]
Answer
  • database
  • retrieve
  • databases
  • speed
  • data integrity

Question 28

Question
Issues with systems integration include: [blank_start]cost[blank_end] (if business is using particular system that isn’t connected to other systems, company might need to [blank_start]invest[blank_end] in other [blank_start]systems[blank_end] to enable such [blank_start]integration[blank_end]), [blank_start]security[blank_end] & [blank_start]agreeing protocols[blank_end] & standards (sometimes information or processing needs of organisation cannot be [blank_start]met[blank_end])
Answer
  • cost
  • invest
  • systems
  • security
  • agreeing protocols
  • met
  • integration

Question 29

Question
Benefits of systems integration include: greater [blank_start]integration possibilities[blank_end], [blank_start]reduced[blank_end] costs through more [blank_start]automated[blank_end] business processes, improves [blank_start]organisational links[blank_end] in areas such as JIT control/working capital management & external data sources may [blank_start]improve data analysis[blank_end]
Answer
  • integration possibilities
  • reduced
  • automated
  • organisational links
  • improve data analysis
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