Question 1
Question
Which is not part of the 5 C's of marketing strategy?
Answer
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Customers
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Context
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Collaborators
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Continuity
Question 2
Question
Statement 1: Customer value is the sum of the benefits from a marketing offering and the cost of obtaining these benefits
Statement 2: Customer value is the difference between the benefits from a marketing offering and the cost of obtaining these benefits.
Statement 3: A customer will always dwell on value as a key determinant of buying behavior.
Answer
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Only Statement 1 is correct
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Only Statement 2 is correct
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Only Statement 3 is correct
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Statement 1 and Statement 3 are correct
Question 3
Question
Which tool can be used as part of the 5C framework to analyze the external environment in which a business operates? Choose the best answer
Answer
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Competitive matrix
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PESTEL
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Porter's Five Forces
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Vendor Analysis
Question 4
Question
According to the video, controllable variables which a company puts together to satisfy its target market make up its?
Answer
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Competitive offering
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Vendor Analysis
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Marketing Mix
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5-C framework
Question 5
Question
The buyer's journey is through three main primary stages:
Answer
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discovery, confirmation and decision
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convincing, confirmation and decision
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discovery, consideration and decision
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consideration, informing and decision
Question 6
Question
Which part of the marketing mix is concerned with informing the target market about the product?
Answer
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Product
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Place
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Price
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Promotion
Question 7
Question
[blank_start]Target marketing[blank_end] tailors the marketing mix to meet the needs of a specific group of people.
Answer
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Target marketing
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Mass marketing
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Single marketing
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Exclusive marketing
Question 8
Question
The total stream of purchases a customer could contribute to the company over the length of their relationship is referred to as?
Question 9
Question
Which of these is a type of unpaid, non-personal presentation of ideas, goods and services?
Answer
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Advertising
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Personal selling
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Publicity
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Sales promotion
Question 10
Question
Price is the most important component of the marketing mix
Question 11
Question
[blank_start]Competitive[blank_end] environment is not part of a company's external marketing environment
Answer
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Economic
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Technological
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Competitive
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Social
Question 12
Question
A market environment where a number of small firms control the market and the barriers to competitive entry is very high is known as?
Answer
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Monopolistic competition
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Monopoly
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Oligopoly
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Pure competition
Question 13
Question
Which of these best explains the difference between Generic and Product markets?
Answer
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Generic markets offer broadly similar needs in diverse ways, while Product markets offer very similar needs with close substitutes
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Generic markets offer broadly different needs with close substitutes, while Product markets offer very similar needs in diverse ways
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Generic markets offer broadly similar needs with close substitutes, while Product markets offer very different needs in diverse ways
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Generic markets offer broadly different needs in diverse ways, while Product markets offer very different needs with close substitutes.
Question 14
Question
Marketing managers should focus solely on the product, while expecting the customer to adapt.
Question 15
Question
According to the video, which of these is not one of the target market approaches?
Answer
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Single target market
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Multiple target market
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Customer target market
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Combined target market
Question 16
Question
A segmenting dimension which uses income, sex or age, family size, occupation, and education variables is most likely
Answer
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Geographic
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Socio-cultural
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Demographic
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Behavioral
Question 17
Question
[blank_start]Clustering[blank_end] is a computer-aided method with which marketers can get additional help with market segmentation
Answer
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Dissonance
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Product division
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Qualifying dimension
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Clustering
Question 18
Question
Part of the criteria for determining the number of market segments requires that the segment be large enough to be profitable.
Question 19
Question
The part of the 5-C framework which assesses organizations fulfilling the same wants and needs of the same customers as the company's offerings is?
Answer
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Collaborators
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Competitors
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Company
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Context
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Customer
Question 20
Question
Regulations and laws, economy, cultural norms and technological factors are part of which of the 5-C's?
Answer
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Collaborators
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Competitors
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Context
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Company
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Customers