ICT GENERAL KNOWLEDGE

Description

ICT general knowledge questions related to ICT Functional Skills exams Levels 1 and 2.
Liz Riggs
Quiz by Liz Riggs, updated more than 1 year ago
Liz Riggs
Created by Liz Riggs over 9 years ago
2748
16

Resource summary

Question 1

Question
Why would you use a folder structure to save your files?
Answer
  • It makes finding files easier and is tidy
  • It isn't always that important as long as you can remember what your files are called

Question 2

Question
You have been asked to work together on a poster with a person from another branch of the company. Using the Internet, what methods could you use to share the document?
Answer
  • Store files online
  • Use web-based software like Google Apps to allow everyone to work together at the same time
  • Use email to send files to each other
  • None of the above, it is not possible

Question 3

Question
When you work with other people via the Internet the risk of viruses can be a problem.
Answer
  • True
  • False

Question 4

Question
What can you do to minimise the risk of computer viruses?
Answer
  • Install anti-virus software and update it regularly
  • Treat unknown email attachments with caution
  • Do not open email attachments
  • Install anti-virus software once but there is no need to update it as this can prove expensive

Question 5

Question
You need to make back-up copies of important files to avoid losing information.
Answer
  • True
  • False

Question 6

Question
If a file is sent to you by a person you do not know, open it as soon as possible to see what it is before deleting it.
Answer
  • True
  • False

Question 7

Question
If the date was wrong on your computer, can you change it and, if so, what would you do?
Answer
  • No you can't change it
  • Yes you can change it. Click on the clock and choose 'Change Date and Time Settings'

Question 8

Question
It important to back up files to somewhere other than your computer.
Answer
  • True
  • False

Question 9

Question
If an email is sent to you containing someone’s personal information, why is it wrong to forward it to other people?
Answer
  • It isn't wrong, once information is in an email it becomes general information
  • You need to consider the information before forwarding it on to others in case it is personal or sensitive and may also be covered by Data Protection laws

Question 10

Question
If you were making a PowerPoint presentation about wild animals what would you need to do to make it more appealing to children?
Answer
  • Add audio
  • Add pictures
  • Add colour
  • Add animations
  • Use simple text and short sentences
  • All of the above
  • None of the above, it doesn't really make that much difference

Question 11

Question
What digital content can be stored on an iPod?
Answer
  • Audio
  • Images
  • Videos
  • Only music

Question 12

Question
How could you send an email to a group of people keeping each person in the group’s email address private?
Answer
  • You can't do this
  • Use BCC
  • Send the email to each person individually

Question 13

Question
What effects would the Trojan horse have on your computer?
Answer
  • Slows down the computer, allows or causes pop-ups, it can copy key strokes and steal passwords.
  • None really. These aren't actually that serious.

Question 14

Question
If a USB memory stick had been infected with a virus, could you make it safe to use again?
Answer
  • No, you would need to throw it away
  • Yes, copy all the files onto a PC or another USB stick
  • Yes, run anti-virus software on the USB stick to clean the virus

Question 15

Question
What happens when you right click on the mouse?
Answer
  • Nothing
  • Copy and Paste become available
  • A short, relevant menu, appears

Question 16

Question
Choose the input devices.
Answer
  • Mouse
  • Printer
  • Standard Monitor
  • Microphone
  • Keyboard
  • Speakers
  • Digital camera
  • Projector
  • Touch Screen

Question 17

Question
Which of the following is a file extension?
Answer
  • www.
  • .jpeg
  • candidate@C&G.com
  • App

Question 18

Question
A Mail Merge is a function in Word which allows you to use the same information, such as a letter, to send to many different addresses.
Answer
  • True
  • False

Question 19

Question
You can use any picture you find on the internet for anything you want.
Answer
  • True
  • False

Question 20

Question
When looking at information on the Internet, it important to think who has written it and if the information you are reading is correct.
Answer
  • True
  • False

Question 21

Question
It a good idea to store confidential information on a memory stick.
Answer
  • True
  • False

Question 22

Question
Which of the following is a website address (URL)?
Answer
  • chris@cgpbooks.co.uk
  • santa.jpeg
  • www.bbc.co.uk/news
  • cgpbooks.html

Question 23

Question
If your emails aren't being sent or you can't access the internet you need to check the network settings on your computer.
Answer
  • True
  • False

Question 24

Question
Choose the output devices.
Answer
  • Projector
  • Keyboard
  • Mouse
  • Speakers
  • Printer
  • Touch screen
  • Scanner

Question 25

Question
It is important to defragment your hard disk from time to time.
Answer
  • True
  • False

Question 26

Question
Which one of the following passwords is the strongest?
Answer
  • England
  • 12345678
  • J0$hua*Y17
  • farmer111

Question 27

Question
What is a firewall used for?
Answer
  • To clear internet history
  • To block unwanted downloads
  • To change screen resolution
  • To make the computer run faster

Question 28

Question
Which one of the following could a scanner be used for?
Answer
  • To take a photograph of someone
  • To create a digital copy of a document (picture, text, photo etc.)
  • To correct formulas and functions
  • To record a piece of electronic music

Question 29

Question
Which one of the following is the symbol for a wild card search?
Answer
  • >=
  • <=
  • *
  • $

Question 30

Question
Defragmenting your PC tidies up the layout of the files on your hard disk which may make the PC work faster.
Answer
  • True
  • False
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