Question 1
Question
Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.)
Answer
-
The laptops consume more power.
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The laptop CPUs are interchangeable with desktop CPUs.
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The laptops are designed to produce less heat.
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The laptops operate at higher clock speeds.
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The laptops use smaller cooling devices.
Question 2
Question
In the power management settings, which two devices can be set to turn off to conserve battery power? (Choose two.)
Answer
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cooling fans
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memory
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hard disk drive
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display
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CPU
Question 3
Question
What is the first step in the process of troubleshooting a laptop?
Answer
-
Verify full functionality.
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Determine the exact cause.
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Establish probable causes.
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Identify the problem.
Question 4
Question
What is the final task for a technician after troubleshooting a laptop?
Answer
-
Verify full functionality.
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Correct the problem.
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Document the problem and the solution.
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Implement preventive measures.
Question 5
Question
What can a user do to reconnect a laptop to a functioning wireless network after a laptop has been moved and the connection has been lost?
Answer
-
Reboot the operating system.
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Plug in the power cord to the wall outlet.
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Recharge the battery.
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Change the orientation of the laptop.
Question 6
Question
Why are SODIMMs well suited for laptops?
Answer
-
They do not produce heat.
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They have a small form factor.
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They are interchangeable with desktops.
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They connect to external ports.
Question 7
Question
An administrator tries to configure Power Options within Windows, but is unable to do so. What is the possible cause?
Answer
-
Thermal management has been enabled.
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ACPI has not been enabled in the BIOS.
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The administrator does not have user privileges to change the settings.
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Wake-On-LAN has been enabled.
Question 8
Question
A technician is trying to remove a SODIMM module from a laptop. What is the correct way to do this?
Answer
-
Pull outward by holding the center of the SODIMM module.
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Apply downward force on the SODIMM module.
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Press outward on the clips that hold the sides of the SODIMM.
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Desolder the SODIMM module.
Question 9
Question
What should a technician do prior to replacing a keyboard on a laptop?
Answer
-
Remove all sources of power from the laptop.
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Remove the LCD screen.
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Remove the outer casing of the laptop.
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Remove the power inverter.
Question 10
Question
Which two internal expansion slots in laptops are commonly used to install wireless adapter cards? (Choose two.)
Answer
-
ISA
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PCIe
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Mini-PCIe
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PCI
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PCI Express Micro
Question 11
Question
What is the next step in the troubleshooting process after a solution has been implemented on a laptop?
Question 12
Question
A technician notices that a laptop display appears stretched and pixelated. What is a probable cause of this?
Answer
-
The power inverter is failing.
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The display properties are incorrectly set.
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The screen has been burned in.
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The power management features are incorrectly set.
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One of the RAM modules is failing.
Question 13
Question
Which statement is true about laptops?
Answer
-
Most of the internal components that are designed for laptops cannot be used for desktops.
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Laptop CPUs do not use cooling devices.
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Laptops use fewer components than desktops use.
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Laptop motherboards have standard form factors.
Question 14
Question
What is a definition for CPU throttling?
Answer
-
overclocking
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upgrading the CPU without changing the motherboard
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the sharing of processing between two or more cores
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the ability to modify CPU clock speed as needed
Question 15
Question
What is the purpose of the eject button on a laptop docking station?
Answer
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to open the CD/DVD tray
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to detach the laptop from the docking station
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to disconnect a USB device
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to remove the laptop battery
Question 16
Question
Which key sequence may be used to control whether the content of the screen will be presented on a built-in display or on an external display?
Answer
-
Fn +
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Shift +
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Ctrl +
-
Alt +
Question 17
Question
What would be the most effective preventive maintenance routine for company laptops that are subject to high use?
Answer
-
a reactive routine that is performed monthly
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a proactive routine that is performed monthly and as needed
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a proactive routine that is performed every six months
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a reactive routine that is performed only as needed
Question 18
Question
To clean laptops, which two products are recommended? (Choose two.)
Answer
-
car wax
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rubbing alcohol
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cotton swabs
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ammonia
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mild cleaning solution
Question 19
Question
A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)
Question 20
Question
A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection?
Answer
-
Control Panel > Networking and Sharing Center > Set up a new connection or network
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Control Panel > System > Device Manager
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Control Panel > Administrative Tools > Services
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Control Panel > Internet Options
Question 21
Question
Which component or components would be interchangeable between a laptop and and a desktop PC?
Answer
-
CPU
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peripheral devices
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motherboard
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power supply
Question 22
Question
A user needs to connect a Bluetooth device to a laptop. Which type of cable is needed to accomplish this?