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Chapter 5 (Multiple Choice)

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Quiz on Chapter 5 (Multiple Choice), created by Faisal Vaid on 04/03/2016.
Faisal Vaid
Quiz by Faisal Vaid, updated more than 1 year ago
Faisal Vaid
Created by Faisal Vaid over 8 years ago
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Question 1

Question
1) Which of the following is a reason why a systems analyst would want perform sampling?
Answer
  • A) thorough collection of data
  • B) increasing user involvement
  • C) accuracy is not a project requirement
  • D) reducing bias

Question 2

Question
2) Which is not a key question on which the systems analyst must make a decision?
Answer
  • A) Which should the systems analyst pay attention to, among many reports, forms, output documents, and memos?
  • B) Which should the systems analyst ignore?
  • C) Which people should the systems analyst interview?
  • D) Which people should the systems analyst seek information from via questionnaires?
  • E) Which people should the systems analyst observe in the process of carrying out their mission?

Question 3

Question
3) Which is not one of four steps that a systems analyst must follow to design a good sample?
Answer
  • A) Determine the data to be collected or described.
  • B) Determine the population to be sampled.
  • C) Choose the type of population.
  • D) Describe the sample size.

Question 4

Question
4) Which is not a main type of sample?
Answer
  • A) objectiveness
  • B) convenience
  • C) purposive
  • D) simple
  • E) complex

Question 5

Question
5) Which is not a quality of a convenience sample?
Answer
  • A) unrestricted samples
  • B) non-probability samples
  • C) the most difficult samples to arrange
  • D) the most unreliable samples

Question 6

Question
6) Which is not an approach for complex random samples?
Answer
  • A) random sampling
  • B) systematic sampling
  • C) stratified sampling
  • D) cluster sampling

Question 7

Question
7) Which sampling technique is usually the most important to the systems analyst?
Answer
  • A) random sampling
  • B) systematic sampling
  • C) stratified sampling
  • D) cluster sampling

Question 8

Question
8) Which determines the sample size?
Answer
  • A) cluster itself
  • B) what we know about the sample itself
  • C) population
  • D) systems analyst

Question 9

Question
9) Which is the formula of the necessary sample size (n), where p is the proportion of the population having the attribute and p is the standard error of the proportion?
Answer
  • A) n = p(1 - p)+ 1
  • B) n = p(1 - p) /2+ 1
  • C) n = p(1 - p) /2
  • D) n = p(1 + p) /2+ 1

Question 10

Question
10) The overriding variable that determines how many people the systems analyst shouldinterview in depth is:
Answer
  • A) the number of analysts interviewing.
  • B) the number of users in an organization.
  • C) the number of departments and the number of users in an organization.
  • D) the time an interview takes.

Question 11

Question
11) A good rule of thumb is to interview:
Answer
  • A) at least three people on every level of the organization and at least one from each functional area directly involved in the system.
  • B) at least one person on every level of the organization and at least three from each functional area directly involved in the system.
  • C) at least one person on every level of the organization and at least one from each functional area directly involved in the system.
  • D) at least one person on every level of the organization and at least two from each functional area directly involved in the system.

Question 12

Question
12) Which is not a quantitative document available for interpretation in any business?
Answer
  • A) records
  • B) reports used for decision making
  • C) performance reports
  • D) data capture records

Question 13

Question
13) What provides periodic updates of what is occurring in the business?
Answer
  • A) performance reports
  • B) records
  • C) reports used for decision making
  • D) data capture forms

Question 14

Question
14) Which is not a way that the analyst can inspect a record?
Answer
  • A) checking for consistency in report font types and logo placement
  • B) looking for opportunities for improving the recording form design
  • C) observing the number and type of transactions
  • D) watching for instances where the computer can simplify the work

Question 15

Question
15) Which is not a way to proceed when creating a catalog of forms to help you understand the information flow currently in use in business?
Answer
  • A) Collect examples of all of the forms in use.
  • B) Note the type of form.
  • C) Document the intended distribution pattern.
  • D) Compare the intended distribution pattern with who actually analyzes the form.

Question 16

Question
16) Which is not a guideline that can help analysts to take a systematic approach to analysis?
Answer
  • A) Examine documents for key or guiding metaphors.
  • B) Look for insiders versus outsiders or "we against them" mentality in documents.
  • C) List terms that characterize good or evil which almost never appear in documents.
  • D) Recognize a sense of humor, if present.

Question 17

Question
17) Which is the most common information flow in an organization?
Answer
  • A) upward and horizontally
  • B) downward and horizontally
  • C) upward and vertically
  • D) downward and vertically

Question 18

Question
18) Which of these recording techniques has a decision maker who is observed in the left column and all of their actions in the right-hand column?
Answer
  • A) adjective pairs
  • B) categories
  • C) scales
  • D) analyst's playscript

Question 19

Question
19) Which of these is not an organizational element of interest with the STROBE technique?
Answer
  • A) decision maker's body language
  • B) decision maker's office placement
  • C) decision maker's clothing
  • D) office lighting and color

Question 20

Question
20) If a decision maker has trade journals and newspaper clippings about other companies, they tend to work with:
Answer
  • A) external information.
  • B) internal information.
  • C) detailed corporate information.
  • D) summarized corporate information.

Question 21

Question
21) An office lighted with warm, incandescent lighting indicates a tendency toward:
Answer
  • A) formal communication
  • B) gathering information from memos.
  • C) casual communication.
  • D) a person that is interested in external information.

Question 22

Question
22)________ is the process of systematically selecting representative elements of a population.
Answer
  • A) Questioning
  • B) Calling
  • C) Sampling
  • D) Learning

Question 23

Question
23) The duties and responsibilities of the systems analyst are to identify the ________, the attributes, and even the associated attributes that need to be gathered in the sample.
Answer
  • A) sample size
  • B) constants
  • C) variables
  • D) leaders

Question 24

Question
24) The simplest method of probability sampling is called ________ sampling.
Answer
  • A) convenience
  • B) systematic
  • C) simple random
  • D) purposive

Question 25

Question
25) When the systems analyst selects a group of documents or people to study, it is an example of ________ sampling.
Answer
  • A) cluster
  • B) simple random
  • C) purposive
  • D) systematic

Question 26

Question
26) The absolute number is more important in sampling than the percentage of the ________.
Answer
  • A) sample size
  • B) standard deviation
  • C) population
  • D) average

Question 27

Question
27) A good rule of thumb is to interview at least ________ people on every level of the organization.
Answer
  • A) three
  • B) two
  • C) four
  • D) five

Question 28

Question
28) Most ________ reports take on the general form of actual versus intended performance.
Answer
  • A) performance
  • B) sales
  • C) production
  • D) data capture

Question 29

Question
29) ________ provide periodic updates of what is occurring in the business.
Answer
  • A) Performance reports
  • B) Records
  • C) Data capture reports
  • D) Blank forms

Question 30

Question
30) Quantitative documents include memos, ________ on bulletin boards and in work areas, procedure manuals, and policy handbooks.
Answer
  • A) signs
  • B) pictures
  • C) flags
  • D) banners

Question 31

Question
31) Assessing use of ________ provides a quick and accurate barometer of many HCI, interpersonal, and organizational variables.
Answer
  • A) humor
  • B) anger
  • C) rage
  • D) indifference

Question 32

Question
32) Qualitative documents include:
Answer
  • A) email messages.
  • B) memos.
  • C) signs on bulletin boards.
  • D) All of the above.

Question 33

Question
33) Typically, most information flows ________.
Answer
  • A) downward and horizontally
  • B) upward and vertically
  • C) Both A and B.
  • D) Neither A nor B.

Question 34

Question
34) Observing ________, their physical environment, and their interaction with their physical, ergonomic environment is an important unobtrusive method for a systems analyst.
Answer
  • A) software developers
  • B) administrative assistants
  • C) decision makers
  • D) receptionists

Question 35

Question
35) Which of the following is not an element observed in STROBE?
Answer
  • A) office location
  • B) desk placement
  • C) office lighting
  • D) desk chair fabric
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