4844497
Description
Quiz by Chat Rarejob, updated more than 1 year ago
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Created by Chat Rarejob
almost 9 years ago
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Question 1
Question
You must be logged on to your Skype page ___________ before your shift starts.
Answer
-
1 minute
-
5 minutes
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10 minutes
-
15 minutes
Question 2
Question
What MUST be sent at the end of every shift?
Answer
-
Chatter Feedback
-
Daily Recording Form
Question 3
Question
You must post a cover shift request at least _____ hours before the shift, if you’re asking for a cover within the day.
Answer
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2 - 3 hours
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3 - 4 hours
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4 - 5 hours
Question 4
Question
For a 6 hour shift, how many 10 minute breaks can you take?
Answer
-
1
-
2
-
3
Question 5
Question
For a 3 hour shift, how many 10 minute breaks can you take?
Answer
-
1
-
2
-
3
Question 6
Question
Why is it important to click “End” when taking a break and ending your shift?
Answer
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Because it will consume internet speed
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Because your chat rooms are still open and users can enter.
Question 7
Question
What do you have to do when you experience an unusual bug?
Answer
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Message other chatters for help
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Harass the refresh button
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Send an incident report - unusual bug to the chat admins
Question 8
Question
What materials will be helpful with coming up with topics that may catch the user's interest.
Answer
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9gag and buzzfeed
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Yahoo News and Rappler
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Japan Daily and Japan101
Question 9
Question
When is it recommended to start sending your goodbye messages to the user?
Answer
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At the 10 second mark
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At the 20 second mark
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At the 30 second mark
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At the 1 minute mark
Question 10
Question
What do you have to click at every start of your shift in the homepage?
Answer
-
Go to Chat Page
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Look at the Chatter fee
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Click “Timer Start”
Question 11
Question
What shouldn’t you do when you encounter an indecent user?
Answer
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Send to them the indecent user message template
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Entertain their questions
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Assess whether the thought is actually indecent.
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Report this to the chat admins by sending an incident report.
Question 12
Question
If you’ve encountered a problem during your shift, who should you talk with?
Answer
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Your friends
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The OICs/Chat Admins
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Your Parents
Question 13
Question
What can be useful to help you respond faster?
Answer
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Chatty Chat templates
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Google Translate
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Facebook
Question 14
Question
You must renew or request for the renewal of your contract at least ________ before the end of term.
Answer
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2 weeks
-
1 month
-
5 days
Question 15
Question
How long is a contract term?
Answer
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1 month
-
2 months
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3 months
-
1 year
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