7050070
Description
Quiz by Natalia López Zamarvide, updated more than 1 year ago
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Created by Natalia López Zamarvide
almost 8 years ago
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Question 1
Question
What’s the caller’s complaint?
Answer
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He was charged extra money in a supermarket for paying cash.
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He had to pay 7.5% when paying by debit card.
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He had to pay a booking fee.
Question 2
Question
The Colston Hall in Bristol say…
Answer
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other businesses like theirs charge more for the same service
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they’re going to start charging 15% for an admin fee
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their fees are similar to others in the region
Question 3
Question
Peter Stoneley felt OK regarding the Cardiff show because…
Answer
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as s Trading Standards officer he didn’t have to pay.
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because somebody else paid for the tickets.
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because he understood that they’re in their right to charge him extra money.
Question 4
Question
What does the law say about admin fees?
Answer
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Businesses can charge as much as they want for one payment.
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The amount of money to be charged for one means of payment is the same as the bank must get paid.
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There are no regulations.
Question 5
Question
The businesses mentioned …
Answer
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are breaking the law because they charge more than they should.
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abide by the law because their fees include elements other than payment.
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are not crystal clear about their means of payment.
Question 6
Question
In Peter Stoneley’s view, what can consumers do to avoid being charged for paying cash?
Answer
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decide against watching the shows
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write a card to the Trading Standards Institute
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opt for a handling fee instead
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