Question 1
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a powerful form of communication that includes a speaker who has a reason for speaking, an audience that gives the speaker attention, and a message that is meant to accomplish a specific purpose
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public speaking
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audience analysis
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anecdotes
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demographics
Question 2
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a highly systematic process of getting to know one's listeners relative to the topic and speech occasion.
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plagarism
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statistics
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surveys
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audience analysis
Question 3
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sameness, as applied to a public speaker and his or her audience
Question 4
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a statement that expresses both he topic and the general speech purpose in action form and in terms of the specific objectives the speaker hopes to achieve with his or her presentation
Question 5
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a statement that conveys the central idea or core assumption about the speaker's topic
Question 6
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the opinion or judgment of an expert, a professional in his or her field
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expert testimony
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lay testimony
Question 7
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the opinion of a nonexpert who has personal experience of or has witnessed an event related to the speaker's topic
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lay testimony
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expert testimony
Question 8
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hard numbers and facts that are particularly useful for public speeches on medicine, health, media, or the environment
Question 9
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information provided in numerical form
Question 10
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brief, personal stories that have a point or a punch line
Question 11
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to solicit answers to a question or series of questions related to one's speech topic from a broad range of individuals
Question 12
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a type of secondary resource that is created and maintained by people rather than automatically by computers; guides visitors to the main page of a Web site organized within a wider subject category.
Answer
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library gateways
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directories
Question 13
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a collection of databases and information sites arranged by subject, generally reviewed and recommended by experts (usually librarians).
Answer
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directories
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library gateways
Question 14
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a program that indexes Web content and searches all over the Web for documents containing specific keywords that the researcher has chosen.
Answer
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search engines
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metasearch engines
Question 15
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a search engine that scans multiple search engines simultaneously.
Answer
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metasearch engines
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search engines
Question 16
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the quality, authority, and reliability of a source of information
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plagarism
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running bibliography
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credibility
Question 17
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a pattern of speech arrangement that present the main points of a message forward (or backwards) in a systematic, time-related fashion
Answer
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chronological pattern
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topical pattern
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primacy-recency effect
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spatial pattern
Question 18
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a pattern of speech arrangement that is based on organization into categories, such as persons, places, things, or processes
Answer
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chronological pattern
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topcial pattern
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primacy-recency effect
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spatial pattern
Question 19
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a pattern of speech arrangement that arranges main points in terms of their physical proximity or position in relation to each other (north to south, east to west, bottom to top, left to right, outside to inside, and so on).
Answer
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topical pattern
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spatial pattern
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primacy-recency effect
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chronological pattern
Question 20
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a pattern of speech arrangement that involves dramatizing an obstacle and then narrowing alternative remedies down to the one the speaker wants to recommend.
Question 21
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a pattern of speech arrangement that organizes the message around cause-to-effect or effect-to-cause relationships.
Question 22
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a pattern of speech arrangement that entail five phases based on the psychological elements of advertising: attention, need, satisfaction, visualization, and action.
Question 23
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a pattern of speech arrangement that ties points together in a way that present a vivid story, compete with characters, setting, plot, and imagery.
Question 24
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in a persuasive speech, a challenge to listeners to act in response to the speech, see the problem in a new way, or change their beliefs, actions, and behavior
Question 25
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a draft outline the speaker will use, and possibly revisit and revise continually, throughout the preparation for a speech; also known as a working outline
Answer
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preparation outline
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speaking outline
Question 26
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the final speech plan, complete with details, delivery tips, and important notes about presentation aids, also known as the delivery outline.
Answer
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speaking outline
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preparation outline
Question 27
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the nervousness one experiences when one knows that one has to communicate in front of an audience
Question 28
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a form of public speaking in which the speech is committed to memory
Question 29
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a style of public speaking that is spontaneous , without any warning or preparation
Answer
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impromptu speaking
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extemporaneous speaking
Question 30
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a style of public speaking that involves delivery with few or no notes, but for which the speaker carefully prepares for in advance
Answer
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extemporaneous speaking
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impromptu speaking
Question 31
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a reference to source materials that the speaker mentions in the narrative of a speech
Question 32
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a form of public speaking intended to increase the audience's understanding or knowledge
Answer
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persuasive speaking
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informative speaking
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public speaking
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exploratory speaking
Question 33
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presenting facts and information in a straight forward and evenhanded way, free of influence from the speaker's personal thoughts and opinions
Question 34
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presenting fact and information from a particular point of view
Question 35
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an approach to conveying information that involves painting a mental picture fro the audience
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descriptive presentation
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receptive audience
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explanatory speeches
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informative speaking
Question 36
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a speech that answers the question "Why?" or "What does that mean?" by offering thorough explanations of meaning
Answer
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demonstrative speeches
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definitional speeches
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explanatory speeches
Question 37
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a speech that answers how questions by showing an audience the way something works
Answer
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demonstrative speeches
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definitional speeches
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explanatory speeches
Question 38
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a presentation whose main goal is to provide answers to "what" questions by explaining to an audience what something is.
Answer
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definitional speeches
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demonstrative speeches
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explanatory speeches
Question 39
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the act of using manipulation, threats, intimidation, or violence to gain compliance.
Answer
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anchor position
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hostile audience
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coercion
Question 40
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speech that is intended to influence the attitudes, belief, and behavior of an audience.
Answer
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persuasive speaking
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explanatory speeches
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public speaking anxiety
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informative speaking
Question 41
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our general evaluation of people, ideas, objects, or events.
Question 42
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the way in which people perceive reality; our feelings about what is true and real and how confident we are about the validity of something
Answer
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beliefs
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behavior
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attitudes
Question 43
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observable communication, including both verbal and nonverbal messages; the manner in which we act or function in response to our attitudes and beliefs
Answer
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belief
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attitudes
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behavior
Question 44
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a claim of what is or what is not
Answer
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proposition of value
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proposition of policy
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proposition of fact
Question 45
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a claim about what goal, policy, or course of action should be pursued
Answer
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proposition of policy
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proposition of fact
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proposition of value
Question 46
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a claim about something's worth
Answer
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proposition of policy
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proposition of value
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proposition of fact
Question 47
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the theory that a speaker's ability to successfully persuade an audience depends on the audience's current attitudes or disposition toward the topic
Question 48
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an audience that opposes the speaker's message and perhaps the speaker personally; the hardest type of audience to persuade
Answer
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receptive audience
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neutral audience
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hostile audience
Question 49
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an audience that falls between the receptive audience and the hostile audience; neither supports nor opposes the speaker.
Answer
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hostile audience
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neutral audience
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receptive audience
Question 50
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an audience that already agrees with the speaker's viewpoints and message and is likely to respond favorably to the speech
Answer
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hostile audience
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receptive audience
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neutral audience
Question 51
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an interaction between two parties that is deliberate and purposeful for at least one of the parties involves
Answer
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performance appraisals
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exit interview
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interview
Question 52
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an interview that employers hold with employees who opt to leave the company, to identify organizational problems that might affect future employee retention.
Answer
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performance appraisals
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exit interview
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interview
Question 53
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the process of using interconnected groups or associations of persons one knows to develop relationships with their connections whom one does not know.
Answer
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interview
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performace appraisals
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exit interview
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networking
Question 54
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an interview designed to review an individual or party's accomplishments and develop goals for the future; used in corporate and academic environments
Answer
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performance appraisals
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selection interview
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networking
Question 55
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an interview whose primary goal is to secure or fill a position within an organization
Answer
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selection interview
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exit interview
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networking
Question 56
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a printed summary of one's education, work experiences, and accomplishments
Question 57
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a one-page letter indicating interest in a specific position
Question 58
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an audience's position on a topic at the outset of the speech
Question 59
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a model that highlights the importance of relevance to persuasion and holds that listeners process persuasive messages by one of two routes, depending on how important the message is to them.
Question 60
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critically thinking about the speaker's message, questioning it, and seriously considering acting on it; occurs when listeners are motivated and personally involved with the content of the message.
Answer
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central processing
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peripheral processing
Question 61
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giving little thought to a message or even dismissing it as irrelevant, too complex to follow, or simply unimportant, occurs when listeners lack motivation to listen critically or unable to do so.
Answer
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central processing
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peripheral processing
Question 62
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a form of rhetorical proof that appeals to ethics and concerns the qualifications and personality of the speaker
Question 63
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a form of rhetorical proof that appeals to logic and is directed at the audience's reasoning on a topic
Question 64
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a form of rhetorical proof that concerns the nature of the audience's feelings and appeals to their emotions.
Question 65
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an organizational pattern for persuasive speaking in which the speaker begins by presenting main points that are opposed to his or her own position and then follows them with main points that support his or her own position.
Question 66
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an organizing pattern for persuasive speaking in which the speaker shows that his or her viewpoint is superior to the other viewpoints on the topic
Question 67
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the occurrence of medicated communication on a very broad scale
Answer
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mass communication
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mediated communication
Question 68
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the use of technology to deliver messages between sources and receivers
Answer
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mass communication
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mediated communication
Question 69
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the merging of traditional mass communication with digital computing and telecommunication technologies
Answer
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low culture
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exponentiality
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media convergence
Question 70
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the economic principle that relatively few items bring most of the income to a particular industry, while the rest only add a little
Answer
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exponentiality
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media convergence
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low culture
Question 71
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entertainment that appeals to most people's baser instincts, typified by lurid, sensational images and stories charged with sex, violence, scandal, and abuse
Answer
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low culture
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media convergence
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exponentiality
Question 72
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in mass media, the process of targeting smaller, specific audiences; also known as rich marketing
Answer
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narrowcasting
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boradcasting
Question 73
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in mass media, carefully monitoring content and eliminating messages that might offend viewers or sponsors
Answer
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self-censorship
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narrative complexity
Question 74
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in mass media, complicated plots and connections between characters, a blurring of reality and fantasy, and time that is not always linear or chronological.
Answer
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narrative complexity
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self-censorship
Question 75
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signals carried over the airwaves from the station transmitter to a receiver.
Answer
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broadcasting
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narrowcasting
Question 76
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the expectation that media will serve certain needs
Answer
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media dependence
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third person effect
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user genreated content
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marketplace of ideas
Question 77
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the tendency to assume that negative media messages and bias have a much greater influence on other people than on oneself or people one thinks are like oneself
Answer
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media dependence
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third person effect
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marketplace of idea
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user generated content
Question 78
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songs, videos, and other content that individuals create an share publicly through mass media
Answer
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marketplace of idea
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user generated content
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media dependence
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third person effect
Question 79
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the open forum in which idea compete
Answer
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user generated content
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third person effect
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marketplace of ideas
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media dependence
Question 80
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the perspective that focuses not on what media does to us, but on what we do with media - that is, the way we make media choices (uses) to satisfy our needs and goals (gratifications).
Question 81
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the theory that we learn behavior by watching the behaviors of those whom we have identified as models
Question 82
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the argument that a steady, long-term diet of heavy television viewing results in perceptions of reality that match the (distorted) view of reality presented on television
Question 83
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the idea the extensive media coverage of a particular issue will "set the agenda" for what issues people are thinking and talking about
Answer
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gatekeeper
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agenda setting
Question 84
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those organization and individuals who control the creation and distribution of information and entertainment.
Answer
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agenda setting
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gatekeeper
Question 85
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the valuable resources, such as information and support, that come from having connections and relationships among people
Answer
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social capital
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citizen journalist
Question 86
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reporting and commenting on local events by nonprofessional, non-journalist citizens
Answer
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citizen journalist
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social capital
Question 87
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the gap between the haves and the have-nots in terms of regular access to modern technology, especially broadband connections
Answer
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information overload
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digital divide
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media literate
Question 88
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the difficulty in sorting through and making sense of vast amounts of information, created by the volume of messages made available by converging media
Answer
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information overload
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media literate
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digital divide
Question 89
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having an understanding of one's own media habits and critically evaluating and analyzing media sources and messages
Answer
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media literate
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digital divide
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information overload