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Salesforce Admin 201 Exam Chunk 1 (1-30)

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ADM 201 Salesforce ADM 201 Quiz on Salesforce Admin 201 Exam Chunk 1 (1-30), created by Joseph Deans on 06/01/2017.
Joseph Deans
Quiz by Joseph Deans, updated more than 1 year ago More Less
Brianne Wright
Created by Brianne Wright about 8 years ago
Joseph Deans
Copied by Joseph Deans almost 8 years ago
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Resource summary

Question 1

Question
What can be modified on standard object fields? Choose 3 answers
Answer
  • label
  • default text
  • picklist values
  • help text

Question 2

Question
***The sales operations team at Universal Containers needs to be able to read, edit, delete, and transfer all records owned by sales representatives. How can a system admin meet this requirement?
Answer
  • define a role hierarchy where the sales operations role is above the sales reps role
  • manually share all records owned by sales reps with sales operations
  • add sales operations users to the default account teams for all sales reps
  • create sharing rules that give sales operations access to records owned by sales reps

Question 3

Question
How can a sales user relate an opportunity to a campaign? Choose 2 answers
Answer
  • select the campaign record type when creating the opportunity
  • select the primary campaign source for the opportunity
  • use the campaign influence related list on the opportunity
  • use the campaign hierarchy related list on the opportunity

Question 4

Question
Criteria-based sharing rules can be created for which objects? Choose 3 answers
Answer
  • opportunities
  • campaigns
  • contacts
  • accounts
  • leads

Question 5

Question
What must a system admin consider when setting up the running user for a dashboard? Choose 2 answers
Answer
  • only users in the same role as the running user can view the dashboard
  • the running user determines the data displayed in the components of the dashboard
  • data access permissions determine what data the users can view in the source reports
  • the running user becomes the default owner of the dashboard

Question 6

Question
How can a system admin add users to a Salesforce organization using chatter free? Choose 2 answers
Answer
  • assign chatter-free licenses to users outside the specified user domains
  • assign chatter-free licenses to existing user Salesforce users
  • create users in the organization and assign them a chatter-free license
  • enable invites to allow users to invite others within specified email domains

Question 7

Question
A custom Report Type can go 4 levels deep
Answer
  • True
  • False

Question 8

Question
Which privilege can be granted to members of a content library (workspace) without modifying user permissions? Choose 2 answers
Answer
  • create a new library
  • share content with other users in chatter
  • add tags when editing content details
  • edit a member's library permissions

Question 9

Question
Universal Container requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results. How can the system admin address this problem?
Answer
  • move the opportunity reports into each user's personnel report folder
  • move the opportunity reports into a folder with restricted access
  • use the show filter to filter report results and reduce records returned
  • update the sharing rule to limit user access to certain opportunities

Question 10

Question
What can be done with a workflow field update action? Choose 2 answers
Answer
  • change the record type of a record
  • apply a specific value to a field
  • update the value of a formula field
  • update the value of a field on a child object

Question 11

Question
A system admin has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion?
Answer
  • the lead formula field value can be mapped to a standard field on the account field
  • the lead formula field value can be mapped to a roll-up summary on the account record
  • the lead formula field value can be mapped to a number field on the account record
  • the lead formula field value can be mapped to a formula field on the account record

Question 12

Question
Which has the de-dup tool?
Answer
  • import wizard
  • data loader
  • none of the above
  • both import tool and data loader

Question 13

Question
What will happen when a user attempts to log into Salesforce from an IP address that is outside the login IP range on the User's profile within the organization-wide trusted IP range?
Answer
  • the user will be able to log in after answering a security question
  • the user will be able to log in without activating the computer
  • the user will be able to log in after the computer is activated
  • the user will not be able to log in at all

Question 14

Question
if two objects have parent-child relationship, how can a user access the child record from the parent record?
Answer
  • lookup field
  • custom link
  • child field
  • related list

Question 15

Question
The marketing team at Universal Containers uses a web-to-lead form to capture leads from its website and a lead-assignment rule assigns the leads to the appropriate sales representatives. How can a system admin ensure that all leads are handled even when they do not meet the assignment criteria?
Answer
  • create a validation rule to route unassigned leads
  • specify a default lead creator
  • create an escalation rule to route unassigned leads
  • specify a default lead owner

Question 16

Question
Universal Containers uses a custom field on the Account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. What feature should a system admin use to meet this requirement?
Answer
  • cross-object formula field
  • roll-up summary field
  • workflow field update
  • lookup field

Question 17

Question
What does Salesforce authenticate before allowing a user to log in through the user interface? Choose 3 answers
Answer
  • Whather the user's profile has specified business hours
  • whether the organization has trusted IP addresses
  • whether the user's profile is API enabled
  • whether the user's profile has IP address restrictions

Question 18

Question
Dan creates an opportunity record and then associates a Powerpoint deck to the opportunity via Chatter. The opportunity record impacts___storage, while the Powerpoint deck impacts ___storage.
Answer
  • record, data
  • record, file
  • data, file
  • file, data

Question 19

Question
Mary is a sales rep that travels extensively. She states that she consistently uses the same web browser on the same laptop, yet is still frequently prompted for computer activation. What could cause this to happen?
Answer
  • the trusted IP ranges for Salesforce are improperly configured
  • Mary's computer web browser is not storing cookies properly
  • this is normal and expected behavior
  • the login IP ranges for Salesforce are improperly configured

Question 20

Question
The operatins team uses a field on account called "Delinguency Status" to indicate when an account is behind on payment. This field should be visible to only the following users" - the entire finance team -all sales managers -2 named users of the 75 sales reps -what is the best way to implement this scenario?
Answer
  • grant field-level visibility to the Delinquency Status field to the finance team and sales manager profiles. Grant field-level visibility to the Delinquency Status field to the two sales reps via permission set.
  • grant field-level visibility to the Delinquency Status field to the finance team, sales manager, and sales rep profiles
  • grant field-level visibility to the Delinquency Status to the finance team, sales manager, and sales reps via role
  • grant field-level visibility to the Delinquency Status field t the finance team, sales manager, and sales reps via permission set

Question 21

Question
What is a capability of Salesforce Knowledge? Choose 2 answers
Answer
  • knowledge allows an organization to share articles with partner portal users
  • knowledge only allows a single article type across all data categories
  • knowledge uses data categories and roles to make articles visible to the specific users
  • knowledge automatically creates a solution for each new article

Question 22

Question
*** A user profile has login hour restrictions set to Monday through Friday, 8am to 5pm. The user logged in at 4:30pm on Tuesday and it is now 5:01pm. Which behavior of the application should the user expect?
Answer
  • the user will be able to continue working but will be unable to start any new sessions
  • the user will be logged out and any unsaved work in process will be lost
  • the user will be logged out and unsaved work in process will be saved
  • the user will be able to continue working and start new sessions

Question 23

Question
What standard object has a one-to-many relationship with the account object? Choose 3 answers
Answer
  • campaign
  • lead
  • case
  • contact
  • opportunity

Question 24

Question
"New meeting request" button has up to ___ different time proposals (of which you can select __;__ show you what everyone else has chosen; ___ use for people even if they don't have Salesforce.
Answer
  • five, one doesn't, can
  • five, one, does, can

Question 25

Question
___allows you to backup files...if you have__ or higher, can do it___(every___days); if lower, can do it ___(every__days)
Answer
  • data export services; enterprise, weekly, 6; monthly, 28
  • data export service; enterprise, daily, 6; monthly, 28
  • data export service; enterprise, weekly, 1; monthly, 28

Question 26

Question
Which statement about chatter posts and comments are true? Choose 2 answers
Answer
  • posts to a user's profile can be made private by clicking the icon
  • posts to a user's profile are hidden from anyone below that user in the role hierarchy
  • updates to the chatter feed on a record are only visible to users with access to the record
  • posts made to a user's profile are visible to all users in the organization

Question 27

Question
Even in a custom report type, CANNOT rename columns?
Answer
  • True
  • False

Question 28

Question
Which dashboard component can display data from the summary rows of reports? (pick 2)
Answer
  • metric
  • table
  • chart
  • gauge

Question 29

Question
Universal Container wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record. How should a system admin meet this requirement? Choose 2 answers
Answer
  • add the survey related list to he account page layout
  • add the account related list to the survey page layout
  • create a lookup relationship field on the survey object
  • create a lookup relationship field on the account object

Question 30

Question
Which option is available when using process Visualizer? Choose 2 answers
Answer
  • edit the criteria used to trigger the approval process
  • add approval steps from the process Visualizer
  • view approval process as a flow chart
  • share annotated approval process diagrams
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