Business Intelligence

According to the Five Forces Model developed by Harvard University Business professor Micheal Porter, all of the following are major factors that determine a company's standing in an industry, except:

Forrester research repeatedly confirms there is a strong relationship between the quality of a firm's _____, which in turn increases revenue.

Using a combination of mobile and database technology, Pizza House keeps records of the pizza preferences of all its customers. When Sam orders from Pizza House, he only says "send me the usual" when he calls in his order; and hangs up. Accessing the database, the Pizza House worker knows his address, his usual order, and what credit card to bill. The streamlined ordering and fulfillment efficiency give the Pizza House _____.

Enterprises can acquire the latest business apps and digital services as they are needed and without large upfront investments by switching from owning IT resources to _____.

To maintain competitiveness, companies need IT [blank_start]agility[blank_end] in order to able to respond quickly.

The field of _____ involves managing and analyzing massive sets of data for purposes such as target marketing, trend analysis, and the creation of individually tailored products and services.

Matt is using his own tablet for work purposes, which is an example of a trend called _____.

IT agility, flexibility, and mobility are tightly interrelated and primarily dependent on:

Examples of _____ that can be facilitated by digital technologies are credit approval, opening a new account, order fulfillment, and shipping a product.

What are the basic components of business processes?

IT [blank_start]consumerization[blank_end] is the migration of consumer technology into enterprise computing environments because personally-owned IT is as capable and cost-effective as its enterprise equivalents.

Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-time data _____.

The goal of [blank_start]business process reengineering[blank_end] is to eliminate the unnecessary non-value-added processes, then to simplify and automate the remaining processes to significantly reduce cycle time, labor, and costs.

Dropbox, Gmail, and Google Drive are services accessible via the Internet and examples of [blank_start]Cloud Computing[blank_end].

_____ evaluate the newest and most innovative technologies and determine how they can be applied for competitive advantage. They develop technical standards, deploy technology, and supervise workers who deal with the daily IT issues of the firm.

Data management methodologies cannot solve _____ problems: they can only provide a framework in which those problems can be solved.

The overall goal of information management is _____.

_____ is the use of IT tools and methods to collect, process, consolidate, store, and secure data from sources that are often fragmented and inconsistent.

Max is V.P. of sales at Ski Warehouse, a chain of snow sports equipment outlets throughout the Rocky Mountain and northwest regions of the U.S. The company was built over time by purchasing successful independent sporting equipment retailers. Max now finds it difficult to evaluate some of his store locations because they report their sales figures on a quarterly basis rather than monthly as do the stores in the rest of the company. This difficulty is an example of which of the following information deficiencies?

Which of the following is not one of the reasons for information deficiencies?

_____ is the control of enterprise data through formal policies and procedures to help ensure that data can be trusted and are accessible.

The greatest strategic advantage of cloud solutions is that they increase an organization’s [blank_start]agility[blank_end], or ability to quickly implement IT for competitive advantage.

_____ business models strive to create the best solution or experience for the customer.

The terms “data”, “information” and “knowledge” have specific meanings. With regard to a customer satisfaction application used in the automobile industry, which of the following is an example of information?

Which of the following is not one of the 4 components of the enterprise architecture?

Which of the following is a potential disadvantage to using cloud services?

The success of any data-driven initiative, such as marketing campaigns, depends on ________.

The term [blank_start]Information Management[blank_end] refers to how information is stored and organized; and the speed at which it is captured, analyzed, and reported.

Many health care organizations are drowning in data. Yet health care workers cannot get reliable insights from this data. Information from physician notes, registration forms, discharge summaries, documents and so on often go unused or are difficult for administrators and mangers to access. One of the primary reasons for this problem is that _____________.

The terms “data”, “information”, and “knowledge” have specific meanings. With regard customer satisfaction application used in the automobile industry, which of the following is an example of knowledge?