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55011A - The ITIL Foundation Certificate in IT SM
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by
Kuresuma Desu
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55011A - The ITIL Foundation Certificate in IT SM
Course by
Kuresuma Desu
, updated more than 1 year ago
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Description
Curso de preparación para examen de Certificación
Module Information
Module 1
Description
Introduction to Service Management
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Module 2
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The Service Lifecycle
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Module 3
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Service Strategy
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Module 4
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Service Design
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Module 5
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Service Transition
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Module 6
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Service Operation
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55011A - The ITIL Foundation Certificate in IT SM
Module 1
Module 2
Module 3
Module 4
Module 5
Module 6