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3221593
Businees Correspondence :)
Description
This is a game where you can play and learn at the same time. Try to choose the best answer about business correspondence. Good luck!
No tags specified
business
studyng business}
letters
Quiz by
Yully Ramos
, updated more than 1 year ago
More
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Created by
Yully Ramos
over 9 years ago
13
0
0
Resource summary
Question 1
Question
What is correspondence ?
Image:
939e7d82-208f-4501-b035-b03462705926 (image/jpg)
Answer
It is the communication or exchange of information in a written format for the process of business activities.
It is the communication through exchange of letters
Question 2
Question
what is business correspondence?
Image:
6a6b6092-7578-4238-a54b-a2d813933258 (image/jpg)
Answer
It is a written communication between two friends
It is the communication or exchange of information in a written format for the process of business activities
Question 3
Question
what is the last method of business communication?
Image:
59803696-2908-4b4f-b473-25dcd716f0e9 (image/jpg)
Answer
An E-mail
A Letter
Question 4
Question
What is a letter?
Image:
e9ab9d52-2235-49b7-8d5e-e434f85f6291 (image/jpg)
Answer
A letter is a written message from one party to another containing information.
A letter is a paper where you can write your feelings and thoughts.
Question 5
Question
What is the best way to write a letter?
Image:
9566a8ad-4e7a-4151-9353-8dbded607ea6 (image/jpg)
Answer
To be courteous, clear, complete, concise and correct.
To be polite, use humour and slangs.
Question 6
Question
What is the purpose of writing for business?
Image:
dcf3f1c9-f94c-4a96-9fe8-768fce90ca6c (image/jpg)
Answer
Informe, write an information and greet someone.
Informe, call to action and persuade.
Question 7
Question
What are the parts of a business letter?
Image:
94ce81dd-3302-40e0-a834-df2b1e231b36 (image/jpg)
Answer
The heading, date, the greeting, the body, and enclosures.
The Heading, date, the Inside Address, the Greeting, the Subject Line, the Body Paragraphs, the Complimentary close, signature and writer’s identification and Initials, Enclosures, Copies.
Question 8
Question
Choose a complimentary close
Image:
3c38f173-b591-40bc-b79f-5e5f42562cdd (image/jpg)
Answer
Sincerely, yours truly, sincerely yours.
Dear Mr./Ms. Smith, Dear Sir or Madam:
Question 9
Question
what are the different types of letters for business activities?
Image:
7845f473-323a-49b4-9879-e656519543eb (image/jpg)
Answer
Quotation, order, acknowledgement, refusal, complaint and adjustment.
Quotation, order, acknowledgement and friendship letters.
Question 10
Question
When we write a quotation letter, ¿What do we need to know?
Answer
The price of articles or services
The price for sending correspondence
Question 11
Question
What is order letter?
Image:
cedbc186-9314-4ba2-9c7c-f3c96f67a3a4.gif (image/gif)
Answer
This letter helps in culminating something that is initiated by someone.
An Order Letter is the one that is written by the person/company placing the request of purchase from another company.
Question 12
Question
Which is the letter that respond to an order letter?
Image:
50e674cc-1017-4c20-ba8e-5bf73ddcac7d (image/png)
Answer
Quotation letter
Acknowledgment letter
Question 13
Question
How should we write a refusal letter?
Image:
303f3478-4927-40ae-8d1c-0c4a73923c28 (image/jpg)
Answer
By using courtesy.
With a blunt answer.
Question 14
Question
In a complaint letter, we have to....?
Image:
06732e68-9686-4e8e-878e-56e12fe43422 (image/jpg)
Answer
Tell exactly what is wrong.
Tell exactly what is good.
Question 15
Question
An adjusment letter usually answer ..... ?
Image:
1a069f81-fb41-47f4-bc25-da32bc9fb131 (image/jpg)
Answer
A complaint letter.
An order letter.
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