Question 1
Question
A Workflow rule can only be triggered when a record is created.
Question 2
Question
Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?
Question 3
Question
Which of the following fields CAN NOT be a controlling field for Dependent Picklists
Question 4
Question
When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.
Question 5
Question
To make a field required, which of the following is used) (Pick the best possible answer)
Question 6
Question
What type of information can NOT be shown with an S-Control Dashboard component?
Answer
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Combination of two other Dashboard components
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External feed of data
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Data Warehouse information
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Flash representations of data
Question 7
Question
A new list view can be created from within the console
Question 8
Question
All of the following are default Account record types- with Client Management EXCEPT:
Answer
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Account Tab Default
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Business Account Default
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Person Account Default
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Partner Account Default
Question 9
Question
You must be a user of salesforce.com in order to
Receive an email notification in the case escalation process
Question 10
Question
If a lead is converted without a value in the company field, what happens?
Answer
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A Business Account is created
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A Person Account is created
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You will be prompted to decide whether to create a Person or a Business Account
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Nothing
Question 11
Question
Validation rules are also enforced using the API and Import Wizards.
Question 12
Question
Which of the following best describes the Opportunity Stage History related list?
Answer
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By default the list shows ,ALL changes made on the opportunity record
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The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes
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The list can be customized to show changes to specific fields on the opportunity
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None of the above
Question 13
Question
An Approval Process begins when a record is:
Answer
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Created
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Saved
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Edited
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Submitted for Approval
Question 14
Question
Time based workflow can be triggered every time a record is created Or edited
Question 15
Question
When you add a custom object tab, all of the following will be accessible with the object EXCEPT
Question 16
Question
All of the following objects may have a queue EXCEPT
Answer
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Accounts
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Cases
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Leads
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Custom Objects
Question 17
Question
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
Question 18
Question
Who can select the "sharing" button on Account and Opportunity records?
Answer
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The Record Owner, System Administrator, and a User shared to the record
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The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
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The Record Owner, a User above the Record Owner, and the System Administrator
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The Record Owner and System Administrato
Question 19
Question
You can report on converted leads
Question 20
Question
You are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Answer
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They will not be able to complete the installation process as they have reached the maximum number of custom tabs
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They will not be able to complete the installation process as they have reached the maximum number of custom objects
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The installation will succeed
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The installation will succeed, but only the reports, dashboards and S Control will install
Question 21
Question
Custom Links can be used for the following:
Question 22
Question
You can customize the Opportunity Stage History related list on an Opportunity Page Layout.
Question 23
Question
It's possible to view a forecast based on all of the following EXCEPT:
Answer
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Territory
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Product Family
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Date Range
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Sales Team
Question 24
Question
If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically
Question 25
Question
When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application
Question 26
Question
Validation rules may evaluate an opportunity line item against the opportunity it's associated with
Question 27
Question
All of the following records may be imported via the import wizards EXCEPT
Answer
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Opportunities
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Accounts/Contacts
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Custom Objects
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Solutions
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Leads
Question 28
Question
An S-Control may be all of the following EXCEPT:
Question 29
Question
If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application
Question 30
Question
Which type of field cannot have universal requiredness?
Question 31
Question
Custom Web Tab may consist of all the following EXCEPT:
Question 32
Question
Custom lead fields can be mapped to which sets of objects in salesforce.com?
Answer
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Account, Contact, Opportunity, or Campaigns
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Account, Contact, or Opportunity
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Account or Contact Only
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Contact or Opportunity Only
Question 33
Question
Once a field is hidden from a Profile using 'Field Level Security', a User associated to that Profile can still see the field using the following:
Question 34
Question
It's possible to relate a person account to a contact on a business account.
Question 35
Question
Your customer is using Professional Edition. they want the ability to trigger an email every time an opportunity reaches 90% and the amount of the opportunity is one million dollars. What is the best way to accomplish this?
Answer
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Big Deal Alert
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Workflow Rule
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Escalation Rule Entry
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Assignment Rule Entry
Question 36
Question
How is the expected revenue calculated in the opportunity?
Answer
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Amount multiplied by the total price of all opportunity line items
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The sales price on any line item times the probability of the opportunity
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Opportunity Amount multiplied by the probability
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Amount multiplied by the discount percent
Question 37
Question
A custom lookup field can be added to create a relationship between a standard object and which of the following objects?
Answer
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Users and Custom Objects
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Leads, Accounts, Contacts and Custom Objects
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Users, Custom Objects and Campaigns
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Custom Objects, Contract and Campaigns
Question 38
Question
Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data?
Question 39
Question
Based solely on the role hierarchy a manager can do all of the following EXCEPT:
Answer
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View, edit, delete, and transfer his/her and his/her subordinates records
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Extend sharing on both his/her and his/her subordinate's records
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View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates
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View records his subordinate does not own but can view
Question 40
Question
When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record
Question 41
Question
Which action must be taken to view contacts associated with a case in the console?
Answer
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The related lists of the case page layout must be modified
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The custom links of the case page layout must be modified
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The related object of the case page layout must be modified
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The mini page layout of the case page layout must be modified
Question 42
Question
All fields on the Approval page layout are available to view on the Approval History related list
Question 43
Question
Which of the following relationships are correct?
Answer
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Lead, Contacts, and Opportunities can be associated to only one Campaign
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Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign
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C. Leads and Opportunities can be associated to several campaigns, but Contacts can only have one Campaign
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Leads, Contacts, and Opportunities can be associated to several Campaigns
Question 44
Question
A Workflow Approval process may be used for all of the following objects EXCEPT:
Answer
-
Opportunity
-
Users
-
Assets
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Contracts
Question 45
Question
Which of the following features is not available in Professional Edition?
Answer
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Big Deal Alert
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Workflow
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Account Sharing Rules
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Multi-Currency
Question 46
Question
The formula editor may be used all of the following places EXCEPT:
Question 47
Question
All of the following are types of AppExchange Applications EXCEPT:
Answer
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Composite
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Client
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Provisional
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Native
Question 48
Question
All of the following are true about Default Sales Teams EXCEPT:
Answer
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Default Sales Teams are configured on a user record
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Default Sales Teams may be added manually to an opportunity record
-
Default Sales Teams may be added automatically to an opportunity
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Default Sales Teams may be added manually to an account record
Question 49
Question
Which one does NOT apply to Custom Formula Fields:
Answer
-
Custom Formula Fields can reference other formula fields
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Custom Formula Fields can reference standard fields
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Custom Formula Fields can reference custom fields
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Custom Formula Fields can calculate across objects
Question 50
Question
Users can be deleted from Salesforce.com
Question 51
Question
If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.
Question 52
Question
When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?
Answer
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Opportunity Close Date Only
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Product Date Only
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Schedule Date Only
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Commit Date
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Opportunity Close Date, Product Date, Schedule Date
Question 53
Question
Select the best component to use if you want to list the top five sales performers on a dashboard.
Question 54
Question
Custom formula fields are recalculated:
Question 55
Question
What are the opportunity defaults when converting a lead to an opportunity?
Answer
-
Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
-
Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
-
User defines amount, close date, and stage upon conversion
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None of the above
Question 56
Question
What is the difference between the Marketing User Profile and the Marketing User checkbox at the User level?
Answer
-
They are the same thing
-
Marketing User Profile allows users to create and edit Campaigns Marketing User checkbox allows users to import Leads.
-
Marketing User Profile allows users to import Leads. Marketing User checkbox allows users to create and edit Campaigns.
-
None of the Above
Question 57
Question
How many other fields may a custom lead field be mapped to when converting a lead?
Question 58
Question
Folders are used to manage:
Answer
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Either Reports, Price Books, Documents. or Email templates
-
Either Reports, Dashboards, Documents, or Products
-
Either Reports, Dashboards, Documents, or Email templates
-
Either Reports, Dashboards, Documents, or Other Folders
Question 59
Question
It is possible for a Page layout to be associated with a Record Type.
Question 60
Question
Which of the following object relationships is NOT allowed?
Answer
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Standard object as the "master" and a custom object as the detail
-
Custom object as the master" and a standard object as the detail
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Custom object as a lookup to a standard object
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Custom object as a lookup to a custom object