quality control

Flussdiagrammknoten

• QUALITY

• a set of features of a product or service that satisfy a customer

• QUALITY CONTROL 

• STAGES IN HISTORY 

• 1. INSPECTION

• 2. QUALITY ASSURANCE

• 3. TOTAL QUALITY 

• COSTS

• PROBLEMS 

• CONTROLLABLE COSTS

• UNCONTROLLABLE COSTS 

• is

• leads us to

• its elements are

• Identification of defects

• focuses on

• has evolved in

• the exit of defects

• defect production

• improvement

• prevents

• avoid

• focuses on

• Statistical Process Control

• 7 BASIC TOOLS 

• solved by

• has

• help in data analysis for taking decisions

• that

• PARETO CHART 

• ISHIKAWA DIAGRAM

• FLOWCHART

• CHECK SHEET

• HISTOGRAM

• DISPERSION DIAGRAM 

• GRAPHIC CONTROL CHART

• ISO STANDARDS

• ISO 9001:2015

• the most recent is

• concerned parties

•  leadership 

• prevention

• human resources and environment

• focus on all organizations

• no Quality Manual

• the updates are

• ensure continuous improvement

• the main objective is

• they've been created

• they don't evaluate the technical competence

• but

• EXTERNAL AUDIT

• it is necessary an 

• accredited by an authorized organism

• that has been

•  CERTIFICATION

• to provide a