Risk, Legal Actions and Ethics

Ethics
1. What is ethical behavior? SPP 01-45
  1. Protect health information
  2. Honesty, truthfulness, and accuracy
    1. Marketing and billing practices
    2. Personal behavior/actions
  3. Refrain from social contact with clients
  4. Respect for differences among people
  5. Maintain rights of persons served
2. Whistleblower SPP 01-60
  1. What should you report?
    1. Illegal behavior
    2. Unethical behavior
    3. Violations of polices and procedures
  2. Report your concerns to Curative Compliance Officer
    1. Melissa Wiza in Human Resources
3. When we learn about them
  1. Orientation
  2. Annually
    1. Performance evaluations
    2. Inservice
Legal Actions
1. Legal actions received against the company
  1. Immediately notify the President/CEO or Compliance Officer
    1. Candace Hennessy
    2. Melissa Wiza in Human Resources
2. You receive a subpoena to appear in court
  1. Immediately notify leadership
3. You receive a search warrent
  1. Immediately notify the President/CEO or Compliance Officer
    1. Candace Hennessy
    2. Melissa Wiza in Human Resources
Risk Management
1. Client/Staff injuries
  1. What should I do?
    1. Complete an Incident/Accident/Matter of Record report promptly
    2. Discuss preventing this in future
    3. Discuss with leadership
    4. Complete Worker’s Compensation Accident Report for staff inuries
2. Unusual Situations that put us at risk
  1. What are these? Examples
    1. Suspected abuse
    2. Inapropriate/atypical client behavior
    3. Client/staff property is stolen
    4. Situation that puts client/staff at risk of injury
    5. Anything unusual worth documenting
  2. What should I do?
    1. Complete an Incident/Accident/Matter of Record report promptly
    2. Discuss with leadership
    3. Discuss preventing this in future
Learning Objectives
1. Explain ethical behavior and procedures
2. Identify risk situations and respond appropriately
3. Notify appropriate personnel regarding legal actions

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Risk, Legal Actions and Ethics

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