Zusammenfassung der Ressource
B5 U19 - Getting
care right
- Working with protocols
and guidelines
- Guidelines and protocols tell
you what to do in a particular
set of circumstances
- They come from many different
sources. They can come from
professional organisations
- Lawton and Parker
- Benefits *protect
management *risk
management * protect
against litigation *keeps
insurers happy
- Effects on staff * enable
under trained staff to be
used *extends nursing
roles *train new and junior
staff *team work *older
workers kept up to date
- Improvements on care
*defines best practice
*standardises practice
and behaviour *defines
correct practice
- Evidence-based care
- Benefits
- Based on research
that works
- SU can have confidence
- Workers are up-to-date
- Problems of not
based on evidence
- Harm
- Unnecessary interventions
- Wasting resources
- Care is not suitable
- Using the internet
- +ive
- Accountability
- Protocols and
guidelines
- Research evidence
- There are people who do not have
computer or access to the internet
- Being accountable
- General Social Care Council
- Marie is accountable for herself to get
appropriate authority, making sure she has
relevant training and maintaining her training
- Joan (SCO) is responsible
for delegating work and
making sure standard of
practice is lawful and safe.
- Explicit statements
about responsibilties
- Procedures to
make performance
or outcomes visible
- Penalties for poor
performance (rewards for
excellent performance)
- Official mechanisms
for examining
performance
- Processes for
investigating when
things go wrong