Zusammenfassung der Ressource
SAB4#76 Quality vs Grade
- Requirements
- Quality = Product
conformance to requirements
- QUALITY means that something
dos what you NEEDED IT to do
- Low-quality always is a problem
- Low-grade ISN'T always a problem
- GRADE describes how
much people VALUE IT
- Higher-grade IS NOT the
same higher-quality
- Sophistication = GRADE
- Higher-grade stuff typically costs more, but just because you pay
more for something doesn't mean it does what you need it to do
- A lobster is higher-grade than a salad and a salad is higher-grade
than a hot dog. However, a hot dog can be higher-quality for a
customer who wants (or needs) eat this kind of food