Values of care applied in health and social care

Promoting equality and diversity
1. To promote this you can use non discriminatory language e.g calling a service user by their name not "love" or "dear"
2. Avoid being patronising e.g when talking to an older or younger person
3. Meeting individuals needs:
  1. Mobility: enabling all resources and areas to be accessible by providing e.g ramps,lifts and automatic door where neccesary
  2. Communication needs: Provide "easy read" versions of information, hearing loops and information in different formats such as languages as appropiate: sign language
  3. dietary needs: ensure variety in meals offered, e.g halal, diabetic, gluten free and vegetarians diet
    Anmerkungen:
    - Vary choices for your service user this can make people feel empowered.
  4. Support cultural needs: provide prayer rooms, transport to church and opportunities to celebrate service user cultures and religions
    1. Treating all individuals irrespective of age, race, gender, religion, disability, ethnicity and sexuality:
      1. Give all individuals the same choices and opportunities regardless of differences
      2. No racist, ageist comments or actions
      3. Challenge discrimination
      4. Arrange visits to places with wheelchair access, hearing loops and so on
Maintaining Confidentiality
1. means:
  1. Meeting legal requirements for keeping and using personal information
  2. Preventing unauthorised people from accessing personal information
2. Maintaining confidentiality in health and social care settings
  1. Share information with other practicitoners only on a "need to know" basis and only with those directly involved
  2. Keep patients records secure e.g lock them in a cabinet, if stored electrically make sure there i a secure password
  3. Use a private office or empty room for meetings with residents or family to discuss treatment or care
  4. Do not discuss patients,residents or any other service user in public
  5. Inform service user of circumstances when information can not be kept confidential; e.g if service user is in danger or others is in risk of harm
Promoting individuals' rights and beliefs
1. MEANS:
  1. Valuing all individuals
  2. Acting in the best interests of a service user
  3. Freedom from discrimination
  4. Treating eachother with dignity and respect
2. How to promote individuals rights and beliefs in health and social settings
  1. Give service user choice; e.g over diet, which choice of clothes they want to wear, which activities they want take part in
  2. Maintain privacy (knock on the door before entering a resident room; pull curtain round a hospital bed)
  3. Provide access for an advocate for an adult with learning disabilities
  4. For those with religous beliefs; provide a prayer or transport to a church/mosque
  5. Provide access to a translator if the service user first language is not English
  6. Always explain any procedures to be carried out a a patient has a right to refuse treatment once they have heard all of the necessary information

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Values of care applied in health and social care

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	Erstellt von Jennifer Menjor vor etwa 4 Jahre