Zusammenfassung der Ressource
Barriers To Accessing Services
- Lack of Knowledge
- People Cannot access services because
they don't know it exsists
- Advertising services in suitible places
- Services for children advertised between
breaks in tv programmes
- Financial Constraints
- Cannot access the service because they don't
know it exsists
- Services at a reduced cost for free
- Geographical Location
- People cannot access a
service because it is very far
away and transport may be a
problem.
- Provision of transport (where possible). Outreach services, homes visits,
action cancer bus, blood transfusion bus, accomodation, websites and 24hr
helplines
- Physical Barriers
- People cannot access services
because of steps, stairs etc
- Ramps, handles, wide doors, push button
entrances, disabled parking spaces
- Pshycological Barriers
- Embarrassment, Fear, Shame
- Staff who are trained in dealing with anxious patients,
private areas for discussion, bringing a friend, removal of
uniforms, emotional support
- Language
- Not being able to speak the regional language
- Translator, interpretors, have
information in different languages,
gestures
- Communication Barriers
- Unable to speak see or hear service users. With
learning disability unable to understand. Pain
anxiety dementia
- Pen and paper/sign language, picture
cards, braille, advocates, simple
language, do not belittle, staff need to
be paitent, glasses, hearing aids
- Cultural Barriers
- Religious beliefs about blood
transfusions, women requesting care
of a female doctor or nurse
- Make staff trained and very aware