Zusammenfassung der Ressource
BUSINESS LETTERS
- Business letter is the
process of accomplishing
a business transaction in
written form
- PARTS
- The Salutation
- Initials
- The Message
- Extra Copies
- Enclosure
- The Signature
- The Inside Address
- The Reference Line
- The Letterhead
- The Closing
- The Date
- envelope
- TYPES
- Quotation Letters
- Acknowledgment Letters
- complaint Letters
- Order Letters
- Refusal Letters
- Adjustment Letters