Zusammenfassung der Ressource
Cultural
Diversity
- Fundaments
- High/Low
Context way of
communicating
- Relation
Centered
- 1)Asian,
2)Latin
American,
3)Middle
Eastern
- High Context
- Non verbal
- Save face
- Maintain social harmony
- Convey meaning
- In
Support:
Don Locke
- In
Support:
Puerto
Ricans
- Task
Centered
- 1) European,
2) Scandinavian,
3) North
American
- Low context
- Verbal, Logical and clear
- Thoughts
- Ideas
- Feelings
- Individualism
- Relation
Centered
- 1) Asian
2) Latin
American
3) Middle
Eastern
- Collectivist
culture
- tight social frameworks
- welfare of the organization is important
- Disregard
personal
sucesss
- Ex :Pepsi Co.
- Task
Centered
- 1) European
2) Scandinavian
3) North
American
- Individualistic
culture
- own interests
- deal of freedom
- personal success.
- Power
distance
- Relation
Centered
- 1) Asian,
2) Latin
American,
3) Middle
Eastern
- High power distance
- power is distributed unequally
- Status
- Rank
- respect those in high positions
- Task
Centered
- European
Scandinavian
North
American
- Low power distance
- downplay
differences in
power
- Employees are
more
comfortable
approaching and
challenging their
superiors
- difficult
to work
together
- Uncertainty
Avoidance
- Relation
Centered
- Asian,
Latin
American,
Middle
Eastern
- Low
- value tradition and formal rules
- less tolerance for different ideas
- Task
Centered
- European
Scandinavian
North
American
- High
- Take risks
- tolerant of behavior that differs from the norm
- Masculinity
- Relation
Centered
- Asian,
Latin
American,
Middle
Eastern
- masculine
- gender roles are highly differentiated
- focus on team competence
- training
- use of up-to-date methods
- highly concerned with individual success:
- responsible jobs
- better training
- Task
Centered
- European
Scandinavian
North
American
- feminine
- concerned about members’ feelings
- gender roles are more similar
- focus more on collective concerns
- cooperative problem solving,
- maintaining a friendly atmosphere
- good physical working conditions
- Future
Orientation
- Relation
Centered
- Asian,
Latin
American,
Middle
Eastern
- long-term orientation
- work on long-range goals
- work hard
- Task
Centered
- European
Scandinavian
North
American
- short-term orientation
- look for quick payoffs
- consider short-term goals
- Intercultural
Competence
- Become
Culturally
Literate
- Develop
Constructive
Attitudes
- View
Diversity as
an
Opportunity
- Avoid
Ethnocentrism
- Adapt
Your
Behavior
- Don’t
Condescend
- Create
Dialogue
- Ethical
Issues
- Ways of Respnding
- Avoiding
- Accommodating
- Forcing
- Educating–Persuading
- Negotiating–Compromising
- Collaboration–Problem Solving
- Bribes/ Payoffs
- Favoritism
- Solution
- Universal Code
- Caux Round Table Principles for
Business
- A code Developed
by business
leaders in Japan,
Europe, and the
United States
- ethics based on
ideals from both
East Asia and
the West
- Communication-related
principles
- treating all
employees
with
honesty
and dignity
- listening to
employee
suggestions
- dishonest
means of
acquiring
commercial
information
- avoiding
industrial
espionage
- dealing
with all
customers
fairly
- avoiding
discriminatory
practices
- Ask questions from
yourself :make
the best possible
decision
- How morally
significant is
this situation?
- Is there home culture
consensus regarding
the issue?