Zusammenfassung der Ressource
Mail Etiquette
- Be thoughtful and
polite
- Start every email with a
greeting. Make sure to use an
appropriate salutation.
- Never forget to include a
closing phrase at the end of
the message, e.g. Best
regards, Sincerely, or Thank
you
- Do not forward email messages without
your personal comment or a short personal
note; otherwise this may sound impolite.
- Use proper grammar, spelling and punctuation
- Use a proper sentence structure in your
email messages
- Do not type your
message in ALL CAPITAL
LETTERS
- Avoid using informal words like
"coz", "ain't", "gotta", etc.
- Make it easy to read and
understand your message
- Use complete
sentences
- Include all necessary details
- Make your message
brief and to the point
- Check it twice before you send
- Before clicking Send, reread
your email to make sure it is
not emotionally charged or
impolite.
- Spell-check your message before sending
- Make sure the Subject field in not empty