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TC#78#79_Quality_Plans_&_Quality_Concepts
- Quality Management Plan
Main tool for preventing
defects on your project
- Quality checklists
- Mistakes that might cause defects
- Defect prevention technique
Avoid common errors
- Inspecting products to be sure that
they display specific characteristics
- Mistakes that might cause defects
- The Process Improvement plan
- Improving the process you
are using to do the work
- Strategies for finding inefficiencies
- Goals for how you can monitor the process
and make recommendations to make it better
- Improving the process you
are using to do the work
- Quality metrics
- Kinds of measurements you'll take throughout
your Project to figure out its quality
- Document how you'll be figure
out the product's quality
- Write the formulas you'll use, when you will
do the measurements, why you are taking
them, and how you will interpret them
- Kinds of measurements you'll take throughout
your Project to figure out its quality
- Project document updates
- Found new information in the course of
planning your quality activities that affects
one of the other plans you've already made
- Found new information in the course of
planning your quality activities that affects
one of the other plans you've already made
- Quality checklists
- Quality Concepts
- Gold Planting
- Giving the customer extras,
advanced quality thinking
does not recommend this
practice and neither does PMI
- Giving the customer extras,
advanced quality thinking
does not recommend this
practice and neither does PMI
- Prevention over Inspection
- Quality must be planned in,
not inspected in
- Quality must be planned in,
not inspected in
- Marginal Analysis
- Looking for the point where the benefits or
revenue to be received from improving quality
equals the incremental cost to achieve that quality
- Looking for the point where the benefits or
revenue to be received from improving quality
equals the incremental cost to achieve that quality
- Continuos
improvement
(or kaizen)
- Continuously looking for small
improvements in quality
- Continuously looking for small
improvements in quality
- Just in Time
- Many companies find that holding raw materials in inventory is too
expensive and is unnecesary Must achieve a high level quality in their
practices; otherwise, there will not be enough raw materials to meet
production requirements because of waste and rework
- Many companies find that holding raw materials in inventory is too
expensive and is unnecesary Must achieve a high level quality in their
practices; otherwise, there will not be enough raw materials to meet
production requirements because of waste and rework
- Total Quality
Management
(TQM)
- This philosophy encourages companies and their employees to focus on
finding ways to continuously improve the quality of their products and
their business practices at every level of the organization
- This philosophy encourages companies and their employees to focus on
finding ways to continuously improve the quality of their products and
their business practices at every level of the organization
- Responsibility for Quality
- The entire organization has responsibilities relating to quality. The PM has
the ultimate responsibility for the quality of the product of the project
- The entire organization has responsibilities relating to quality. The PM has
the ultimate responsibility for the quality of the product of the project
- Impact of Poor Quality
- Increased cost, Decreased profits, Low morale, Low customer
satisfaction, Increased risk, Rework, Schedule delays
- Increased cost, Decreased profits, Low morale, Low customer
satisfaction, Increased risk, Rework, Schedule delays
- Gold Planting
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