Zusammenfassung der Ressource
LISTENING SKILLS
- DEFINITION
- IT´s the process of receiving contructing meaning fron and respons to spoke and non verbal
- PROCESS
- Receive
- Selec
- Interpret
- Understand
- Evaluate
- OBJETIVES
- TOE RELIEVE
- TO ADVISE OR COURSEL
- TO LEARN
- TYPES OF LISTENING
- ATTENTIVE
- PRETENCE
- SELECTIVE