used on the Perform Quality
Assurance and Control
Quality processes
Examples
number of changes
number of items that fail inspection
number of bugs found
decide what
measurement is
acceptable
kinds of measurements you’ll
take throughout your project
to figure out its quality.
the formulas you’ll use, when
you will do the measurements,
why you are taking them, and
how you will interpret them
Quality Standards
A document that provides, for
common and repeated use, rules,
guidelines, or characteristics for
activities or their results, almed
at the achievement of the
optimum degree of order in a
given context
help achieve
higher quality
Examples
ISO 9000
help to organizations ensure that they have
quality procedures and are following them
The PM must define
standards as part of
planning the project