4936570
Understanding Information and
e-Business
- Information
- More information less risk
- Management Information System
- Storing Data
- Updating Data
- Processing Data
- Presenting information
- Storing Data
- More information less risk
- Improving Productivity with the Help of
Computers and Technology
- Decision Making
- Decision support system (DSS)
- Executive information system (EIS)
- expert system
- Decision support system (DSS)
- employees communication
- Email
- Groupware
- Collaborative learning system
- Email
- Assisting the firm’s sales force
- Customer-relationship management programs
- Sales force
automation
programs
- Customer-relationship management programs
- Training employees
- Recruiting employees
- Virtual Offices
- Benefits
- Higher job satisfaction and increased
productivity Greater independence
and flexible work hours No commuting
saves costs and time Lower
employee turnover New employment
opportunities for people who
can’t/won’t commute
- Higher job satisfaction and increased
productivity Greater independence
and flexible work hours No commuting
saves costs and time Lower
employee turnover New employment
opportunities for people who
can’t/won’t commute
- Challenges
- Feelings of isolation/exploitation
Working too many hours Lack of
support from managers Inability to
access needed information
- Feelings of isolation/exploitation
Working too many hours Lack of
support from managers Inability to
access needed information
- Benefits
- Business Applications Software
- Computer Backup and Disaster
Recovery
- Decision Making
- Using Computers and the Internet to Obtain Information
- Information society
- The Internet and Networks
- Internet
- World Wide Web (the Web)
- Broadband technology
- World Wide Web (the Web)
- Network
- Wide-area network (WAN)
- Local-area network (LAN)
- Wide-area network (WAN)
- Internet
- Accessing the Internet
- Create Websites
- Information society
- e-Business
- Sastisfying need online
- Business model
- Business-to-Business (B2B) model
- Business-to-Consumer (B2C) model
- Business-to-Business (B2B) model
- Profit
- Reducing expenses
- Revenue stream
- Sales of merchandise online
- Advertising on web pages
- Intelligent information
systems to suggest
purchases to repeat
online customers
- Increased sales in physical stores
because of product information
available online
- Subscription fees charged for
access to online services and
content
- Sales of merchandise online
- Reducing expenses
- Sastisfying need online
- Future of Computer Technology, the
Internet, and e-Business
- Ethical and Legal Concerns
- Internet Crime
- Ethics and Social Responsibility
- Internet Crime
- Internal, more controllable by management
- Green IT
- External: less controllable or not at all:
globalization, economy, competition, politics
- Internet Growth Potential
- Ethical and Legal Concerns
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