Zusammenfassung der Ressource
Influences on the change process:
Leadership
- Leaders are those people that can inspire and motivate people to meet objectives;
managers will set objectives and decide how to go about achieving them.
- Lewin's Leadership styles
- Autocratic - Makes decisions
without consultation
- Democratic - Consults the team but makes
the final decision
- Laissez-Faire - Leaves the
workforce to make the decision
- Paternalistic - Makes decisions needs of the
workforce, thus acting in a fatherly way
- Bureaucratic - Everyone works under rules and
regulations
- Tannenbaum and Schmidt’s Continuum Theory (1973)
- 7 levels of delegation from 1 (no delegation)
to 7 (highly delegated)
- 1. Manager takes and announces decisions
- 2. Manager sells decision
- 3. Manager presents decision with ideas and invites
questions
- 4. Manager suggests provisional decision and invites
discussion
- 5. Manager presents the situation, gets feedback and then
decides
- 6. Manager explains, defines parameters and asks team to
decide
- 7. Manager allows team to develop options and decide on action based within managers
limits
- Internal factors that influence leadership style
- Experience of
workforce
- Skills required for work to be done
- Personal traits of the
leader
- Time given for the
task
- External factors that influence leadership
style
- PESTG
- Nature of industry
- Theories
- Douglas
McGregor
- Theory X -
Autocratic
- Theory Y -
Democratic
- Fred Fiedler
- Contingency Model - There is no one
best style of leadership and styles should
be changed according to the situation
- John Adair
- Action Centered Leadership - In any task
the management has 3 responsibilites
- Achieve the task
- Manage the team
- Manage the individuals
- Role of leaders in managing change
- Set clear objectives to drive change
- Communicate with employees to gain
commitment to the change
- Instil a change
culture
- Allocate sufficient
resources to aid change