SOMEBODY CARES (case study for unit 21)

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UNIT 21 Mindmap am SOMEBODY CARES (case study for unit 21), erstellt von Jen Collins am 18/05/2013.
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Zusammenfassung der Ressource

SOMEBODY CARES (case study for unit 21)
  1. challenges faced
    1. providing high quality care within budget set by local authorities
      1. meeting everyones expectations within the budget
    2. managing for quality
      1. ensuring adequate staff training/updates
        1. high stadards achieved via staff monitoring/spot checks, reviews
      2. Managing care as a busisness
        1. private profit making company
          1. majority of contracts come from local government
            1. staffing is a critical issue
              1. ensuring adequate staff to cover all work even in emergencies
        2. product of care market introduced by New Right.
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