Zusammenfassung der Ressource
SOMEBODY CARES (case study for unit 21)
- challenges faced
- providing high quality care within budget set by local authorities
- meeting everyones expectations within the budget
- managing for quality
- ensuring adequate staff training/updates
- high stadards achieved
via staff monitoring/spot
checks, reviews
- Managing care as a busisness
- private profit making company
- majority of contracts come from local government
- staffing is a critical issue
- ensuring
adequate
staff to cover
all work even
in
emergencies
- product of care market introduced by New Right.