Zusammenfassung der Ressource
Kotter's 8 steps
- 1. Sense of Urgency
- 2. Create guiding coalition
- 3. Develop a shared Vision
- 4. Communicate the Vision
- 5. Empower people to act on the vision
- 6. Create Short Term Wins
- 7. Consolidate and build on the gains
- 8. Institutionalise the change