Culture how things are done around here a system of management authority
Expressions of Culture the learning environment regular ways of doing things work group standards corporate values external positioning/philosophy Rules of the game atmosphere
Types of Culture - HandyPower Spiderweb control dominant individual in center often divide and rule strong command/control high risk taking at center low risk elsewhere strong loyalty, though highly dependent on leader Task Focus on completion of defined tasks No single power source flexible, multi-disciplinary culture strong team work element open environment Role roles are more important than individuals clear career paths linked to length of service status more important than performance procedures and systems dominate clear demarcation of responsibilities strong vertical focus, rather than horizontal Person focuses on need of the individual catalyst often the sharing facilities and resources high level of individualization work often highly customer focused
Types of Organizational Culture - Deal and Kennedy ModelTough guy, macho culture risk level is high and feedback is quicktough managers and there can be aggressive internal competitionBet-your-company Culture risk is high and feedback is slow strong respect for authority Work hard/Play Hard Culture risk is low and feedback is quick managers need to adopt the team approach and be 'one of the team' Process Culture Risk is low and feedback is low people tend to adhere to the 'rules'
Factors Influencing Choice of Culture History and ownership Size Technology Strategy Location Management and Leadership Environment
Schein Level 1 - Artifacts Level 2 - Beliefs/Values Level 3 - Basic Underlying Assumptions
Culture Influences.. How decisions are made How rewards are distributed How people are treated Attitudes and behavior at work lays down the norms of the social system Chartered Management Institute found a 'culture of not taking time off for sickness'
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