CSD Exam

Beschreibung

Cargill SD Exam
Serge Escobal
Quiz von Serge Escobal, aktualisiert more than 1 year ago
Serge Escobal
Erstellt von Serge Escobal vor etwa 10 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
If the End User failed to verify his/her account, the Service Desk should advise the user to contact his/her __________ to have the password reset.
Antworten
  • PIO
  • SIO
  • ATTORNEY
  • IVD
  • Human Resources

Frage 2

Frage
Seth sent an email to Service Desk to have a new user to be added in the Distribution List -ADMIN-HR-EMEA-ALL. SD will need to create a...
Antworten
  • INCIDENT TICKET and Assign to the Resolver Group
  • SERVICE REQUEST TICKET and Perform the Task and Resolve the Ticket
  • SERVICE REQUEST TICKET and Assign to the Resolver Group
  • INCIDENT TICKET and Perform the Task and Resolve the Ticket

Frage 3

Frage
Jenny summer have this email address: jenny.summers@cargill.com; she is an External User
Antworten
  • TRUE
  • FALSE
  • UNDECIDED

Frage 4

Frage
Which Cargill websites do you refer the user to for Requesting a new iPhone.
Antworten
  • http://helpdesk.cargill.com
  • https://userprovisioning.cargill.com
  • http://mobility.cargill.com
  • http://www.ds.cargill.com

Frage 5

Frage
Which website have the capability of Resetting AS400 log ins for the End Users?
Antworten
  • http://infoquest.cargill.com
  • http://helpdesk.cargill.com
  • http://gsdkb.cargill.com
  • https://iseriespassword.cargill.com
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