ch 8 quiz

Beschreibung

Quiz am ch 8 quiz, erstellt von Faria Islam am 28/10/2014.
Faria Islam
Quiz von Faria Islam, aktualisiert more than 1 year ago
Faria Islam
Erstellt von Faria Islam vor etwa 10 Jahre
16
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Zusammenfassung der Ressource

Frage 1

Frage
Effectiveness of marketing communications to change attitudes is an example of
Antworten
  • Persuasion
  • Building credibility
  • Sleeper Effect
  • Hype

Frage 2

Frage
Consumers are now proactive in communications processes: Twitter, Internet, iPhone, Facebook
Antworten
  • True
  • False

Frage 3

Frage
Consumers are active goal-directed and draw on mass media to satisfy needs
Antworten
  • True
  • False

Frage 4

Frage
Same words by different people can have very different meanings. This is
Antworten
  • source bias
  • source effects
  • buzz

Frage 5

Frage
Over time disliked sources can still get a message across effectively. Sometimes sources become irritating or disliked.
Antworten
  • sleeper effect
  • persuasion
  • credibility

Frage 6

Frage
What is building credibility?
Antworten
  • Sources perceived expertise, objectivity, or trustworthiness
  • Effectiveness of marketing communications to change attitudes
  • Source has required knowledge but source's willingness to convey it is compromised

Frage 7

Frage
____ is authentic message generated by customers
Antworten
  • Hype
  • Buzz
  • Sleeper Effect

Frage 8

Frage
____ is inauthentic message generated by corporate propoganda
Antworten
  • buzz
  • hype
  • sleeper effect

Frage 9

Frage
knowledge bias is when a source's knowledge about a topic is not accurate
Antworten
  • True
  • False

Frage 10

Frage
source has required knowledge but source's willingness to convey is compromised is an example of
Antworten
  • consumer beliefs
  • knowledge bias
  • reporting bias

Frage 11

Frage
______ is perceived social value of source
Antworten
  • source attractiveness
  • halo effect
  • physically attractive
  • visual image

Frage 12

Frage
people who rank high on one dimension are assumed to excel at other dimensions is an example of
Antworten
  • halo effect
  • source attractiveness
  • credibility

Frage 13

Frage
what are some examples of non-human endorsers
Antworten
  • social status
  • mascots/animals
  • avatar: cyberspace character that can be moved around in a virtual world
  • cartoon characters

Frage 14

Frage
big emotional impact
Antworten
  • visual images
  • verbal message

Frage 15

Frage
high-involvement situations
Antworten
  • visual images
  • verbal message

Frage 16

Frage
Powerful description/graphics command attention and are strongly embedded in memory is called
Antworten
  • comparative advertising
  • conventional ads
  • vividness

Frage 17

Frage
when an advertisement compares two but recognizable brands on specific attributes, this is called
Antworten
  • comparative advertising
  • rational appeals
  • emotional appeals

Frage 18

Frage
many companies use an emotional strategy when consumers find no differences among brands
Antworten
  • True
  • False

Frage 19

Frage
sexual appeals don't vary by country. Strong sexual imagery don't make consumers likely to buy a product
Antworten
  • True
  • False

Frage 20

Frage
different cultures have different sense of humor. humorous ads get attention, they are a source of distraction and increase message acceptance
Antworten
  • True
  • False

Frage 21

Frage
emphasize negative consequences that can occur unless a consumer changes behaviour attitude, it is common in social marketing.
Antworten
  • fear appeals
  • sex appeal
  • humorous appeal

Frage 22

Frage
assumes that once consumers receive message they begin to process it is called?
Antworten
  • ELM elaboration likelihood model
  • sex appeal
  • fear apeal
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