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Most people who want to become managers start their management careers as supervisors
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Managers are responsible for the success or failure of a company
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All managers perform certain activities no matter what the type or size of the company or in what part of the business they work
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The primary work of all managers grouped within the six functions: planning, organizing, controlling, implementing, decision making, and supervising
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Many employees of a business complete management
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An experienced employee who is given the responsibility to be the leader of a group project is classified as a manager
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In order to be a manager, a person has to complete all of the management functions and have authority over other jobs an people
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Most supervisors spend all of their time on management activities
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A manager's responsibilities remain the same after he or she is promoted in the organization
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Most supervisors promoted into management in the same area in which they have worked
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Supervisors are responsible for implementing the plans of executives by getting employees to perform effectively on a day-to-day basis
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Employee performance reviews a typical supervisory responsibility
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Most employees prefer to work for managers who are interested in them
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A supervisor can contribute to the profitability of the company by controlling costs in the area where they work
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A work schedule is an important tool for supervisors to use in daily planning
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Much of the communication between supervisors and their employees done orally
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Most supervisors spend more time on non-managerial activities and less time on management functions
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Ever company, whether it is small or large, need a management information system as an important management tool
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When managers use a management information system, they spend more time on controlling activities
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Small companies usually have research departments
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Business problems generally have only one solution
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The terms "problem" and "symptom" mean essentially the same thing
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Customers are a potential source of possible solutions to business problems
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Studying and evaluating the results of solutions to problems area part of the planning function for managers
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Once a solution to a problem is implemented in a company, a manager should avoid changing the solution even if evidence suggests it is not working well
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Employees will be most successful when they move into a management position if
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they have worked for a poor supervisor so they know what not to do
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they begin work as a supervisor before receiving training
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they have the chance to try supervision before making a final decision
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all the responses
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Which of the following is most likely to perform all the management functions?
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A top-level manager who spends most of his or her time on management functions is
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an executive
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a mid-manager
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a supervisor
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a team leader
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The type of manager who works most directly with employees on a daily basis is
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an executive
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a mid-manager
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a supervisor
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none of the responses
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Which of the following is NOT one of the common responsibilities of supervisors?
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communicating goals and directions
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motivating employees to work effectively
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keeeping management informed of employee ideas and concerns
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developing long-range plans for the organization
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Which of the following activities of supervisors relates most directly to quality control
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developing work schedules
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developing and checking stadards
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using effective listening skills
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setting priorities so that the most important work gets done
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The effectiveness of a supervisor's job is determined by which factor?
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the quality of the work of the supervised employees
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the efficient use of the company's resources
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the satisfaction of the supervisor's employees
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all of the responses
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To manage time efficiently, supervisors must be able to
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determine the work to be done
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set priorities for the most important work
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ensure that the work is completed properly and on time
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all the responses
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A difficult situation requiring a solution is
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a problem
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a sympton
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a standard
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an alternative
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Which of the follwoing steps in problem solving are in the correct order
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analyze solutions, identify the problem
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determine possible solutions, identify the problem
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analyze solutions, select the best solution
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all of the responses
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Which of the following would NOT be appropriate in selecting the solution to be implemented to solve an important problem?
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take time rather than make a quick decision
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involve others to help with the decision
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select the least expensive solution
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all the responses
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Analyzing the solutions involves