Chapter 11 Management Functions and Decision Making Study Guide

Beschreibung

Quiz am Chapter 11 Management Functions and Decision Making Study Guide, erstellt von horsegirl2398 am 03/12/2014.
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Quiz von horsegirl2398, aktualisiert more than 1 year ago
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Erstellt von horsegirl2398 vor etwa 10 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
Most people who want to become managers start their management careers as supervisors
Antworten
  • True
  • False

Frage 2

Frage
Managers are responsible for the success or failure of a company
Antworten
  • True
  • False

Frage 3

Frage
All managers perform certain activities no matter what the type or size of the company or in what part of the business they work
Antworten
  • True
  • False

Frage 4

Frage
The primary work of all managers grouped within the six functions: planning, organizing, controlling, implementing, decision making, and supervising
Antworten
  • True
  • False

Frage 5

Frage
Many employees of a business complete management
Antworten
  • True
  • False

Frage 6

Frage
An experienced employee who is given the responsibility to be the leader of a group project is classified as a manager
Antworten
  • True
  • False

Frage 7

Frage
In order to be a manager, a person has to complete all of the management functions and have authority over other jobs an people
Antworten
  • True
  • False

Frage 8

Frage
Most supervisors spend all of their time on management activities
Antworten
  • True
  • False

Frage 9

Frage
A manager's responsibilities remain the same after he or she is promoted in the organization
Antworten
  • True
  • False

Frage 10

Frage
Most supervisors promoted into management in the same area in which they have worked
Antworten
  • True
  • False

Frage 11

Frage
Supervisors are responsible for implementing the plans of executives by getting employees to perform effectively on a day-to-day basis
Antworten
  • True
  • False

Frage 12

Frage
Employee performance reviews a typical supervisory responsibility
Antworten
  • True
  • False

Frage 13

Frage
Most employees prefer to work for managers who are interested in them
Antworten
  • True
  • False

Frage 14

Frage
A supervisor can contribute to the profitability of the company by controlling costs in the area where they work
Antworten
  • True
  • False

Frage 15

Frage
A work schedule is an important tool for supervisors to use in daily planning
Antworten
  • True
  • False

Frage 16

Frage
Much of the communication between supervisors and their employees done orally
Antworten
  • True
  • False

Frage 17

Frage
Most supervisors spend more time on non-managerial activities and less time on management functions
Antworten
  • True
  • False

Frage 18

Frage
Ever company, whether it is small or large, need a management information system as an important management tool
Antworten
  • True
  • False

Frage 19

Frage
When managers use a management information system, they spend more time on controlling activities
Antworten
  • True
  • False

Frage 20

Frage
Small companies usually have research departments
Antworten
  • True
  • False

Frage 21

Frage
Business problems generally have only one solution
Antworten
  • True
  • False

Frage 22

Frage
The terms "problem" and "symptom" mean essentially the same thing
Antworten
  • True
  • False

Frage 23

Frage
Customers are a potential source of possible solutions to business problems
Antworten
  • True
  • False

Frage 24

Frage
Studying and evaluating the results of solutions to problems area part of the planning function for managers
Antworten
  • True
  • False

Frage 25

Frage
Once a solution to a problem is implemented in a company, a manager should avoid changing the solution even if evidence suggests it is not working well
Antworten
  • True
  • False

Frage 26

Frage
Employees will be most successful when they move into a management position if
Antworten
  • they have worked for a poor supervisor so they know what not to do
  • they begin work as a supervisor before receiving training
  • they have the chance to try supervision before making a final decision
  • all the responses

Frage 27

Frage
Which of the following is most likely to perform all the management functions?
Antworten
  • a small business owner
  • the top executive of a multinational corporation
  • middle manager
  • all of the responses

Frage 28

Frage
A top-level manager who spends most of his or her time on management functions is
Antworten
  • an executive
  • a mid-manager
  • a supervisor
  • a team leader

Frage 29

Frage
The type of manager who works most directly with employees on a daily basis is
Antworten
  • an executive
  • a mid-manager
  • a supervisor
  • none of the responses

Frage 30

Frage
Which of the following is NOT one of the common responsibilities of supervisors?
Antworten
  • communicating goals and directions
  • motivating employees to work effectively
  • keeeping management informed of employee ideas and concerns
  • developing long-range plans for the organization

Frage 31

Frage
Which of the following activities of supervisors relates most directly to quality control
Antworten
  • developing work schedules
  • developing and checking stadards
  • using effective listening skills
  • setting priorities so that the most important work gets done

Frage 32

Frage
The effectiveness of a supervisor's job is determined by which factor?
Antworten
  • the quality of the work of the supervised employees
  • the efficient use of the company's resources
  • the satisfaction of the supervisor's employees
  • all of the responses

Frage 33

Frage
To manage time efficiently, supervisors must be able to
Antworten
  • determine the work to be done
  • set priorities for the most important work
  • ensure that the work is completed properly and on time
  • all the responses

Frage 34

Frage
A difficult situation requiring a solution is
Antworten
  • a problem
  • a sympton
  • a standard
  • an alternative

Frage 35

Frage
Which of the follwoing steps in problem solving are in the correct order
Antworten
  • analyze solutions, identify the problem
  • determine possible solutions, identify the problem
  • analyze solutions, select the best solution
  • all of the responses

Frage 36

Frage
Which of the following would NOT be appropriate in selecting the solution to be implemented to solve an important problem?
Antworten
  • take time rather than make a quick decision
  • involve others to help with the decision
  • select the least expensive solution
  • all the responses

Frage 37

Frage
Analyzing the solutions involves
Antworten
  • brainstorming ideas
  • listing advantages and disadvantages
  • determining symptoms
  • identifying the problem
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