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Q. 1 Professional guards do not discriminate, or stereotype, or are not pre-judicial, all are negative behaviors
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Q. 2 Integrity is knowing the difference between good and bad, right and wrong, and recognize moral duties and obligations
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Q. 3 Having ethics is a part of Professionalism
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Q. 4 Good teamwork is working together towards a common goal
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Q. 5 There are 6 considerations of Non-security service.
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Q. 6 The key to awareness is knowledge.
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Q. 7 Part of role of security guards is to assess an event and decide whether it is routine or requires action.
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Q. 8 Observation skills can be random or direct
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Q. 9 Information is only valuable if it is gather
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Q. 10 Notebook are your official memory, they protect you.
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Q. 11 Notes should be made of police activities. Notes help to write reports.
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Q. 12 Reports are guard’s way of passing information.
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Q. 13 Reports are generally either administrative or operational.
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Q. 14 Remember the 5Hs and the 1 W when writing a report.
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Q. 15 There are Three messages of communication.
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Q. 16 Effective communication is skill of being able to give someone the right message in the right way to ensure that is understood as intended.
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Q. 17 Dealing with difficult people is part of the job of being a security guard.
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Q. 18 One of the most important considerations in using force is justification.
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Q. 19 There are Four sources of law in the UAE.
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Q. 20 There are Three ways to make an arrest in the UAE.
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Q. 21 Not all use of force is illegal.
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Q. 22 There are 7 types of patrol.
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Q. 23 There are 4 ways to patrol.
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Q. 24 The two basic requirements of access are Determining identity & Level of access
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Q. 25 There are 5 major types of emergency.
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Q. 26 WHMIS Stands for workplace hazardous materials information system
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Q. 27 There are 3 basic types of crowd.
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Q. 28 Workplace hazards can be anywhere.
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Q. 29 Class ‘C’ fire extinguisher is used for flammable liquids
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Q. 30 Alarm should be treated as warning is called Intrusion alarm
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Q. 31 There are 3 major parts of a fire Alarm system.
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Q. 32 Deportment is how we look on the inside.
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Q. 33 Integrity/ethic/impartiality is how we are on the outside.
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Q. 34 Guards must be impartial.
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Q. 35 Security guard must act as swords not shields.